Zoom
Zoom Communications, Inc.External reviews
10,059 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Quality connection and resources. Great for screen sharing
What do you like best about the product?
Virtual meetings/screen sharing. Being able to explain something while pointing to it is incredibly important.
What do you dislike about the product?
Not much honestly. I suppose relying on internet can sometimes be frustrating and wonder if zoom can find a way to host screen sharing without using as much bandwidth
What problems is the product solving and how is that benefiting you?
We host monthly sales meetings and many are still worried about COVID or germs in general so this helps with a larger audience. We also get a larger turnout for folks who might want to join but are on the road
World-Wide Connections
What do you like best about the product?
I am involved in volunteer work around the world fitting people with hearing aids that can't afford them. Zoom has allowed me to not only smoothly connect and communicate with my patients but with its share screen, request remote control, and chat features, I am easily able to program my patients' hearing aids by seeing and controlling their computers. We also love having fun using the different filters and stickers you can add to your video!
What do you dislike about the product?
I wish it was easier for me to create my meeting ID. I like that I can custom-make my password but creating an ID would be nice. It would be nice if there was a user control panel or a button that stayed on the screen or was easier to access on mobile devices. Many of the elderly I work with get confused when they can't see the meeting controls because it disappears on a touch screen device.
What problems is the product solving and how is that benefiting you?
I no longer have to travel to patients' homes or have them come to me, I can just handle their appointments virtually on a platform they are comfortable and familiar with. It's also been very beneficial in connecting us with family out of state. We can watch movies and play games with them.
Secure, easy to use solution for meetings
What do you like best about the product?
Zoom allows us to connect with clients all over the US. We have expanded our business reach so much since using Zoom.
What do you dislike about the product?
Zoom is sometimes confusing for clients to use if they need to download it first.
What problems is the product solving and how is that benefiting you?
Zoom solved the issue of not being able to do more appointments in a short time frame.
DSuggs Zoom Review
What do you like best about the product?
It was very reliable and dependable throughout the pandemic. We were able to hold work, congregation, and professional organization meetings without problems. The administration of the platform was very easy as well.
What do you dislike about the product?
The ability to mute/unmute participants at will was removed from the product. This was a key feature we were using during meetings for older participants. It would be beneficial if this feature were available again.
What problems is the product solving and how is that benefiting you?
This helped us keep our activities going during the pandemic when we couldn't meet together face to face. It also allows remote employees to be part of conversations in other parts of the world.
Fantastic experience with Zoom
What do you like best about the product?
Zoom has an incredibly clear and easy to navigate user interface. Consistently strong servers mean that we seldomly ever have issues with hosting small and large scale meetings. Also, the Zoom customer service and trouble shooting options are very clear and useful as well.
What do you dislike about the product?
On occasion Zoom has some issues with 3rd part plugins designed to make scheduling easier. Sometimes meetings will disappear or experience some confusion with the assigned host or calendar issues with the address links. However these are easy to address and don't detract from the usability of the platform.
What problems is the product solving and how is that benefiting you?
Our company is 100% remote with clients scattered across the globe - we would have a very hard time keeping on track with all of our projects without it. We also use it for all of our internal meetings.
Just a great app and would use it for all my meeting needs.
What do you like best about the product?
The best part is the apps that come with the software. Also the background features really help me look professional. Sound is really good on this as well. Video quality is super.
What do you dislike about the product?
I dont have any complaints really as its a great program. I feel like there could be more apps that have games on them as that would increase my usage of the app.
What problems is the product solving and how is that benefiting you?
It's solving my employee communication with other companies and really helps. It solves connecting to international companies as well as local businesses that are on zoom.
Zoom Review
What do you like best about the product?
Ease of use for sure. You don't need to be computer savvy to use it.
What do you dislike about the product?
How multiple windows get opened when you join a meeting. Seems like 3 separate windows get opened - why not 1?
What problems is the product solving and how is that benefiting you?
Simply put - we need video conferencing as not everyone involved with our business is local. Zoom does a great job of doing that.
Intuitive and professional video conferencing tool
What do you like best about the product?
How easy it is to navigate through the platform and configure settings, especially backdrops. The buttons are labeled intuitively and there is little technical malfunction.
What do you dislike about the product?
No complaints apart from the integration with Google. When creating meeting invites in Google directly and clicking "Make it a Zoom Meeting," meeting invitees do not receive notifications on their desktops/laptops for some reason.
What problems is the product solving and how is that benefiting you?
Navigating a post-pandemic, remotely distributed workforce.
Zoom is most reliable and easy to use of the telemeeting options I've used
What do you like best about the product?
It's reliable and easy to learn to use. I am not the most "tech savvy" but I was easily able to learn to moderate meetings, and create different "rooms". All of the tools I've encountered with Zoom are straightforward and practical. and it makes it simple for guests to join meetings.
What do you dislike about the product?
It can take a while to open when joining someone else's meeting. Also, it can be difficult to connect to the car using bluetooth. Sometimes it wants a password when a host hasn't set the meeting up to require a password.
What problems is the product solving and how is that benefiting you?
Zoom saves time which in turn saves money, because people trust Zoom and therefore don't feel the need to meet in person.
Stay Connected via Zoom
What do you like best about the product?
Zoom is easy to use and even the free version offers many features you might only expect in a paid subscription. Free is always an excellent feature. I have found Zoom easier to use than competitor apps like Google Hangouts and Skype. It's a great feature that you can invite guests to participate and they are not required to install any client software nor create their own Zoom account.
What do you dislike about the product?
The selection of default backgrounds is limited and not always intuitive how to import or where to find additional backdrops. Privacy is always a key feature and the ability to "mask" your surrounding backgrounds affords a small level of privacy.
What problems is the product solving and how is that benefiting you?
The only real problem I've encountered is after 18+ months of isolation, many people are opting to meet in-person because they feel Zoomed-out. Another issue I've encountered and I'm not convinced it is a Zoom issue, but using a third-party microphone and camera are sometimes difficult to use if not set as the default microphone and camera.
showing 9,191 - 9,200