Zoom
Zoom Communications, Inc.External reviews
10,059 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Best Video Meeting Software
What do you like best about the product?
The interface is extremely easy to use. Out of all of the video conferencing software I use, this one seems to be the easiest for people outside my organization to join.
What do you dislike about the product?
The continuous updates seem to disrupt the software to the point that I am constantly being forced to log back in. This can be stressful when trying to join a meeting quickly.
What problems is the product solving and how is that benefiting you?
I need a video confrecnecing software that is easily accessible by the various customers I work with. The meetings are easy to access and are easy to navigate.
Easy To Use
What do you like best about the product?
I find it easy to adjust the settings so every other time I go in to create a new meeting, all my favorite options are already there making it a very quick process.
What do you dislike about the product?
If I create the meeting on my work computer but click the meeting link on another computer, it doesn't recognize me and I have to resign in. This was confusing for a while as it's in small lettering and I thought for a long time that I had to use the computer I created the meeting with in order to go into the meeting as the host.
What problems is the product solving and how is that benefiting you?
I am not sure about any problems that zoom is having/solving. I believe I use the account for very simple meeting types so I haven't had any issues that would warrant solving.
An Indispensable Tool For Modern Business
What do you like best about the product?
Being able to connect with clients, prospects and team members across the country (globe even) has been extremely helpful for our business. Of all the video conferencing tools I have used I find zoom to be the easiest and most intuitive in terms of controls.
What do you dislike about the product?
I don't have a lot of downsides. Occasionally there are issues with freezing/buffering but that really applies to all tech.
What problems is the product solving and how is that benefiting you?
Communication, especially during the pandemic. The ability to host webinars for prospects has also helped us grow our business.
Awesome 👏🏾
What do you like best about the product?
The ease of use. Being able to add multiple people to a chat group. Ability to customize backgrounds.
What do you dislike about the product?
The mobile app needs to be able to show speaker and all other guests on one screen.
What problems is the product solving and how is that benefiting you?
The ability to stay remote working and connect with staff around the world.
Strong basics, grabby marketing
What do you like best about the product?
Solid videoconferencing and collaboration platform, widely accepted and used, with good cross-platform stability. No complaints about the service itself or the administration thereof.
What do you dislike about the product?
Zoom is as much of a sales and marketing engine (with the user as the target) as it is a service. There is a constant flood of "customer engagement" emails, offers to upgrade, and otherwise give up personal information or money to the benefit of Zoom with nothing of value offered to the user in return. Yes, one can unsubscribe and change communications settings, but the experience getting to the point of doing that diminishes the brand and offering.
What problems is the product solving and how is that benefiting you?
Virtual communications and collaboration. Having worked remotely for years before COVID, Zoom has made it even easier to work now that more people are open to meeting remotely and doing so.
Zoom is the best
What do you like best about the product?
I like the reliability with zoom. I feel like every time someone sends a bridge that isn't zoom it takes me awhile and some adjustments to get in correctly.
What do you dislike about the product?
sometimes I'm stuck in the waiting room like when boomers don't notice I need let in.
What problems is the product solving and how is that benefiting you?
just makes it much easier to work from home/remote.
Couldn't have done it without Zoom!
What do you like best about the product?
I have used it in a number of situations, and it is always good, allowing conversations among many with the benefit of seeing as well as hearing. For me, most importantly was the period during Covis lockdowns when we were able to maintain classes for a vocation formation program I was in charge of. We had two cohorts of students, each attending seven 90-minute classes in a weekend. They traveled as far as 60 to 70 miles one way to attend. When the lockdown started, we quickly turned to Zoom and were able to maintain the program with minimal impact. Recording classes for someone who might not have been able to attend was an added benefit. Pricing is also excellent.
What do you dislike about the product?
There isn't much to dislike, especially after we discovered the value of breakout rooms during classes. The only challenge we had were rare occasions where online access was limited, causing some students to have to "double up", using a tablet for video but having to dial in on their phone for the audio portion. Minor annoyance.
What problems is the product solving and how is that benefiting you?
For the class use described above, Zoom literally saved the day for our formation program. It's a four-year process for men to be ordained and we maintained that schedule during the lockdown, staying on course. My current usage involves more small meetings or one-on-one calls for interviews and meetings. I work in a diocese that covers a seven-county region, and have freelance writers and designers that I work with. The audio/video element adds so much to conversations, screen sharing makes the exchange of ideas and concepts so much easier. I have tried other platforms: Google Chat and Meet, Skype and others. I have found Zoom to be the best of the bunch.
Zoom is a valuable resource within our company.
What do you like best about the product?
Meeting templates, recording and attendee registration abilities, 24/7 customer service, lots of cool and fun features such as change background or blur background
What do you dislike about the product?
I dont like the "this meeting is being recorded" or that we cannot record meetings without other user permission, limits on the videos we can store in the cloud. I dont like that there isnt a feature to hide an attenedee in a meeting.
What problems is the product solving and how is that benefiting you?
Being able to host and record meeting remotely. We are also able to collect the name and email address of attendees which allows us to market accordingly. Prior to Zoom, we would not get meeting attendees info and had no way of following up.
I Love Zoom
What do you like best about the product?
Zoom is easy to use, the share screen function is easy to understand, and the overall design of Zoom is so user-friendly! Zoom also rarely crashes my computer.
What do you dislike about the product?
I dislike how the free version of Zoom only gives you very limited time for group meetings and you then have to pay for a subscription to have longer group meetings.
What problems is the product solving and how is that benefiting you?
Zoom helps me to stay connected to my clients and colleagues over long distances with an easy to understand user interface that does not overcomplicate the use of the site.
ZOOM is my #1
What do you like best about the product?
The ease of the interface. I've had no issues connecting, inviting others and sharing my screen as a user and as a host. ZOOM offers the best user interface, in my opinion
What do you dislike about the product?
Honestly, the time limitations are frustrating. I work with a non-profit and the time limit really placed a hindrance on how we could use the tool to help others.
What problems is the product solving and how is that benefiting you?
I work 100% remotely. ZOOM allows me to be 'present' even when I'm not.
It allows me to pull others into my work and collaborate even with miles between us.
It allows me to pull others into my work and collaborate even with miles between us.
showing 9,181 - 9,190