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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,059 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Wholesale

Effectiveness of Zoom

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
easy to use, practicability, inexpensive. Zoom is effective when it comes to working from home. I would recommend it to everyone that has online meetings. It's a must.
What do you dislike about the product?
I don't like that sometimes connections are not stable. I use zoom at the office and also at home. Sometimes the connection, even though is stable on my app, for example, is not stable on the PC.
What problems is the product solving and how is that benefiting you?
Helps me to connect with everyone I need in a fast and secure environment. The app is useful and easy to use so it benefits everyone that is trying to have online meetings without headache.


    Shayla B.

Great tool for virtual meetings

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I use zoom for my virtual meetings and coaching sessions. The quality of the video and audio is excellent. I also like the feature where I can record meetings and store them in the cloud. The interface is very easy to use. I have Zoom on my laptop and desktop computers, as well as on my iPad. I love that I can use it from anywhere, no matter where I am in the world.
What do you dislike about the product?
The one thing I don’t like is the cost to host webinars. Zoom can be expensive if you need to host webinars frequently. The good news is that they have other offers, such as the free basic plan with limited features.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of not being able to see your remote clients in real time. It's also solving the problem of not being able to have a conversation in real time with all parties involved, without having to schedule a meeting and share the same time slot.

The benefit for our business is that we can have a video conference with clients from around the world, so we don't have to wait until they're on an American workday and can schedule a video call when we're available. The software lets our team members across the globe connect and collaborate, which has allowed us to become more productive, while also saving time and money by eliminating the need for travel. We've been able to use Zoom to share ideas, build relationships, and grow our business.


    Bethany R.

Great for professional and personal meetings.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has many features that can be used to have a very simple or complex meeting. I use zoom for weekly staff meetings instead of having to get everyone to meet in person. We use the basic functions, just video, screen share, mute and unmute. It serves our purposes well and it's free and paid, which means it's available for all kinds of people. This is what we used for all of my online classes too. Very reliable.
What do you dislike about the product?
I would say that connectivity can sometimes be an issue. Sometimes someone won't be able to join the meeting or get randomly kicked off. Or sometimes the host has to let people in instead of them just joining. Pretty minor things, but sometimes it can take awhile to load when you have to be in a meeting right then. Usually it is stable, but just sometimes messes up.
What problems is the product solving and how is that benefiting you?
It used to be harder to meet in person for staff and arrange for everyone to be at the office. Now we can just do it on zoom and still have just as productive meetings with less hassel.


    Health, Wellness and Fitness

Zoom for Solopreneurs and/or Coaches

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is great because it integrates with many different platforms for easy automation-- especially with my calendar software so when someone books an appointment, it automatically sets up a zoom link - easy for both of us.
What do you dislike about the product?
One of the things I don't like about zoom is that there's a large financial commitment to upgrade into the webinar or more services needed. I also don't like that they changed the free level guidelines.
What problems is the product solving and how is that benefiting you?
Zoom helps me to meet with my clients in a stable environment. I left Zoom and tried Google Hangouts and I REALLY, REALLY wanted that to work... however, I had issues with the connection and sound -- even with a paid Google Hangouts account. I had to come back to Zoom because it's so highly recognized and easily integrateable.


    Danette C.

Zoom for business meetings is the only way to !

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use and brand recognition. Everyone knows about Zoom and how easy it is.
What do you dislike about the product?
Sometimes the link doesn't work or some people have issues logging in.
What problems is the product solving and how is that benefiting you?
I can show demos to anyone -- even if they're in another country! I don't have to meet them in person to help them!


    Patrick O.

Great user experience. Effective for meetings.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use. Nice to have the ability to host meetings with clients even if they are located out of the state. Convenient to send calendar invitations as well.
What do you dislike about the product?
Sometimes there is feedback from other users who are using different speakers or microphones, but this is possible an issue on their end and not something that Zoom could fix.
What problems is the product solving and how is that benefiting you?
Zoom saves me a lot of time on the road when I could be doing other, more important things with my time. It also helps me stay in touch with clients who have moved out of town.


    Monica G.

Meetings for Non-profit organizations

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Setting up a zoom meeting is easier than others
What do you dislike about the product?
Zoom bombing that disrupts meetings and annoying
What problems is the product solving and how is that benefiting you?
Meeting space for anyone and everyone to join important business meetings from the comfort of their home. It benefits me the most since I can work remotely, saves on commute time and office space and resources.


    Health, Wellness and Fitness

Zoom is part of my everyday language.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
It's easy, customizable, handy, effective. I use it almost everyday. Mostly business, also for personal interactions.
What do you dislike about the product?
Occasional glitches. None I can describe currently, so maybe they don't happen often enough to make a fuss. (I think there could be more creative ways to think about how we 'show up' visually in a room. Maybe different formats of arranging a 'room' versus gallery, speaker, presentation mode, etc.)
What problems is the product solving and how is that benefiting you?
Quick, face-to-face communications. Connecting to teams all over the world. It allows you to feel 'almost' like you're in person.


    KIM L.

Easy way to host webinars

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
It's very easy to set up and host paid webinars.
What do you dislike about the product?
It doesn't allow for tiered webinar sales or packages.
What problems is the product solving and how is that benefiting you?
When the pandemic prevented me from presenting at conferences, I turned to Zoom to help fill the gap. As someone "non-tech" oriented, I was delighted with how easy it was to set up my webinars and seamlessly incorporate a paid option through PayPal. Following each event, I was able to download reports on attendees which allowed me to follow-up with participants that preferred to watch on-demand as well as send feedback surveys and marketing for future webinars.


    Religious Institutions

Zoom has been a game-changer during this time when meeting in person hasn’t been an option.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is super easy to use, and working with older clients, it is great that we are able to make things accessible and meaningful with limited technical knowledge necessary.
What do you dislike about the product?
We use Zoom for classes, and it can be very difficult to manage letting people in from the waiting room, muting and unmuting, and overall Zoom management, all while actually trying to teach.
What problems is the product solving and how is that benefiting you?
Zoom is helping us to serve our community year-round, regardless of the ways that COVID-19 impacts our work. We are also able to serve more people who may find themselves unable to attend in-person because of health, convenience, or other factors that otherwise would have kept them disconnected from us altogether.