Zoom
Zoom Communications, Inc.External reviews
10,059 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to use!
What do you like best about the product?
Zoom is easy to use, mobile accessible, and user friendly even for people that aren't computer savvy.
What do you dislike about the product?
Sometimes the sound quality isn't clear but if you log out and log back in it fixes itself
What problems is the product solving and how is that benefiting you?
I have not had any issues for zoom to fix at this time.
I can’t live without my zoom account
What do you like best about the product?
It's everything,, ease in logging in, the The many options on screen, ability to share screen, the way to test the microphone and video before you login, the break rooms, Pools, it's awesome
What do you dislike about the product?
I honestly can't think of anything that doesn't work properly with zoom. I've used other programs and nothing compares, it's zoom or nothing for me and my business team
What problems is the product solving and how is that benefiting you?
Zoom allows me to easily set up meetings with groups or individuals, the people I wanna meet with easily can access it from computer phone or tablet, there's never any problems it always works I'm so happy with it
Best thing to come out of pandemic
What do you like best about the product?
I use zoom everyday to run my business. Having the ability to zoom with my clients, opposing counsel, and the court as allowed me to move physically to another state to be closer to my family while still keeping my business in Minnesota. Zoom is easy for everyone to use within minutes and it provides the face contact that you cannot get on phone calls.
What do you dislike about the product?
There are so many different ways to use Zoom that I know I am not keeping up with the technology. It is also dependent on a good internet connection which was challenging where I live. I solved the problem by hard wiring my computer to the internet.
What problems is the product solving and how is that benefiting you?
The main problem Zoom handles is allowing face to face interactions and sharing of documents across states. I would not have been able to move without zoom technology. We are also now able to make my staff fully mobile so they have a better work/personal life balance.
Helped me keep my martial arts school going
What do you like best about the product?
Easy to use. Worked great with a second monitor so I could see all my students.
What do you dislike about the product?
Quality of recordings fluctuated and I wish my local recordings were at a higher resolution.
What problems is the product solving and how is that benefiting you?
During the pandemic it allowed me to keep both of my dojos going which was helpful because they're 200 miles apart.
Best way to keep our team connected.
What do you like best about the product?
Not overly complicated, but not short on features. User-friendly layout.
What do you dislike about the product?
I really haven't found a downside. Whether I'm hosting or simply joining in, my experience has always been positive. But I've also taken the time to watch tutorials and/or look at the Help/FAQs sections. Some things that my co-workers have complained about were easy fixes because it was user error, nothing on Zoom's end :)
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with my team and clients, no matter where we all are. I can screen share to present pitches or walk through processes. That in turn gives me the flexibility to work where it best suits me. And now all my coworkers (and some clients) have "met" my cat since he loves to jump in frame and be the star of the show.
It's the standard...
What do you like best about the product?
User-friendly platform. Zoom's simplicity is what makes it the gold standard. The opportunity to easily share files and links via chat and the clarity of recordings is what I appreciate.
What do you dislike about the product?
Nothing that Zoom can change. Only some organizations choose not to use it or are blocked from using it which makes it difficult to continue with the product but that is a small number of interactions.
What problems is the product solving and how is that benefiting you?
Nothing that I have experienced in my organization but I will share those if they ever do come up. I am more productive using Zoom and enjoy the platform and business performance is easier due to the platform.
When it works it’s great
What do you like best about the product?
Better layout than teams. Easy to navigate
What do you dislike about the product?
Don't like that it's difficult to get the share screen option set up properly. It's difficult to switch back and fourth between screen and meeting
What problems is the product solving and how is that benefiting you?
Communication between teams is better. Really beneficial as clients use zoom and we can tie those into client meetings via google calendar.
Reliable Virtual Meetings and Workshops
What do you like best about the product?
It just works. Previous virtual meetings using another platform were unreliable. Every meeting began with ten minutes just trying to get the technology to work. Playing videos was glitchy if it worked at all. I've hosted several meetings with Zoom and it never fails to deliver a reliable and simple experience.
What do you dislike about the product?
Some of the configuration options could be easier to use and find. But the product is constantly being updated and improved, so I expect some of the design issues will be corrected.
What problems is the product solving and how is that benefiting you?
I use it for all virtual meetings, book club meetings, and seminars. By plugging Zoom into my Google calendar, setting up a meeting is effortless, as well as sending out invites to participants.
I love using Zoom!
What do you like best about the product?
I like being able to jump on a call with anyone and be able to share my screen and collaborate effectively.
What do you dislike about the product?
I really don't dislike anything about the zoom experience. I think it's perfect for my needs.
What problems is the product solving and how is that benefiting you?
I'm able to collaborate with my colleagues even though they are hundreds of miles away from me. Zoom makes me feel like I'm sitting at their desk and collaborating personally with them.
Zoom is the best platform for business call hosting.
What do you like best about the product?
Zoom is incredibly easy to use and is extremely high quality. The audio and video come through more clearly than on any other platform I've used. The integrations are phenomenal as well.
What do you dislike about the product?
The only downside I have with Zoom is when you host a meeting, then need to start another, it closes out the current (or formal) meeting, even if you promoted another use as the host.
What problems is the product solving and how is that benefiting you?
Global communication. It makes communicating with anyone anywhere incredibly simple. I use Zoom for all communication for all of my businesses.
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