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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,059 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Brittani D.

Game-changer for meeting with my clients virtually!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love that Zoom is integrated with my client portal (Practice Better) and Google. This makes it convenient to schedule calls and keep track of everything in one place.
What do you dislike about the product?
I haven't really found any downsides to Zoom at this point. I did have to upgrade to the longer time duration capability, but it's well worth it.
What problems is the product solving and how is that benefiting you?
It allows me to host all of my calls in one consistent platform. Before I was hosting them via FaceTime, Practice Better video chat, and it got confusing at times.


    Daniel W.

Simple, easy, and complete for universal use!!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The ease of use in the settings. It's easy to make adjustments and experiment with audion, background, video, etc. It's straightforward to understand and easy to operate.
What do you dislike about the product?
The delays in logging in and connection, but minor importance. There honestly isn't too much to change if you're looking for a video conferencing platform that's easy to manage, this is it.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of connecting with our counterparts all over the country. We use Zoom daily in our organization to bring the group together the best we can, being so far apart.


    pam v.

The best cloud-based video conferencing service

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Interface is intuitive and easy to use compared to WebX and MS Teams. Easy to adjust settings as well.
What do you dislike about the product?
I have issues with sound /microphone when connecting to my monitor at work. I wish the sound wasn't independent and could be managed by my keyboard controls
What problems is the product solving and how is that benefiting you?
great for my team of designers because we are able to share screens and collaborate live. Especially helpful with a hybrid schedule! Much easier to share on zoom than MS Teams or WebX.


    Keridwyn D.

Zoom makes it easy for me to connect with clients and colleagues

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Ease of platform, good connection, familiar set up, nice customer service
What do you dislike about the product?
It could be cuter or more playful looking as an option, but that's just my personal aesthetic
What problems is the product solving and how is that benefiting you?
Letting me work fully online with clients. They know the brand and know they can trust the connection too.


    Peter H.

Reliable video meetings and screen sharing that everyone is familiar with.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Sharing screens, remotely controlling others' computers, and connecting with team members and clients virtually face-to-face.
What do you dislike about the product?
My computer gets bogged down and everything starts to slow down. I probably just need to upgrade my computer again. My 2015 Macbook Pro is getting old. Wifi shouldn't be the issue (Google Nest Wifi).
What problems is the product solving and how is that benefiting you?
Seeing what is on other people's screens or letting them see what is on mine from miles away.


    Alan N.

As close to perfection as can be.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love the ability to schedule calls easily through the application's UI and also the integrations that are available with various software that I use for my business.
What do you dislike about the product?
Just missing a couple of small features for hosts to take control of meetings and attendees--however they are not deal breakers.
What problems is the product solving and how is that benefiting you?
Communication with colleagues and clients. This has been huge in the last 2-3 years. It allowed me to take my business online!


    Gabriela P.

Reliable!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is a friendly application that has become an integral part of our remote work and the work environment. In a virtual and remote world, apps like zoom allow us to communicate easily.
What do you dislike about the product?
There is nothing in particular that I dislike. I am actually excited to see what additional features zoom will implement. Will it mimic or integrate with other platforms the way TEAMS does?
What problems is the product solving and how is that benefiting you?
Communication. We are able to easily meet with people without the hassle of traveling, which saves our time and allows us to maximize the time we spend working on tasks.


    Jessica P.

Great for Business Needs

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is super easy to use and easy to customize when needed. I am able to create zoom meetings where the attendees can attend and access the room before I hop on. At times I am running late so it's nice to know they can start the meeting without me. I could also schedule meetings where I have to allow the attendees to get on. This helps me control who is in my meetings.
What do you dislike about the product?
I don't like the fact that I cannot make someone else host prior to me joining. At times i am stuck in a meeting and have to hop on really quick to make someone else the host.
What problems is the product solving and how is that benefiting you?
My counterparts are on different sides of the country. Zoom allows us to be in different locations but in the same chat room to be able to meet and discuss what is needed.


    Ashley J.

Great for online work!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
It works so smooth when working online thank you so much for helping during this time.
What do you dislike about the product?
Sometimes it was lag but overall it has been working amazing!
What problems is the product solving and how is that benefiting you?
It's amazing! When it comes to online learning and being able to hand over control to my students because even though we are far apart they can still be involved!


    Eric B.

excellent service

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
easy to use. very good performance screen sharing
What do you dislike about the product?
nothing great product great services keep up the good work
What problems is the product solving and how is that benefiting you?
remote meetings, colaboration