Zoom
Zoom Communications, Inc.External reviews
10,059 reviews
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Excellent for both business and personal use
What do you like best about the product?
The user-friendly interface is great for our small pediatric therapy company. Therapists can easily set up personal, HIPAA-compliant links, and parents can easily follow the link to complete therapy sessions.
What do you dislike about the product?
The only downside we encounter is the added cost for the BAA to ensure that the tool is HIPAA compliant for healthcare sessions.
What problems is the product solving and how is that benefiting you?
Zoom is allowing us to utilize telehealth services for families who have illness in the home or are located in rural areas and can't be seen for in-person therapy services.
User experience and universal features are probably the best out of all available software.
What do you like best about the product?
Everyone uses it and it's normal to expect external contacts to be able to use it
What do you dislike about the product?
time restriction on free accounts between 1 on 1 meetings.
What problems is the product solving and how is that benefiting you?
Providing a professional platform that meets our expectations and the expectations of our guests
Zoom Makes it Easy To Connect
What do you like best about the product?
I really enjoy using Zoom for my travel business. I like to connect 1 to 1 with my clients for 30-40 minutes "in person" from where ever we are. I love how it connects with my Calendly app sending them an immediate link making it super easy for me so there is NO confusion on when and where to login!
What do you dislike about the product?
I actually have very little issues. Occasionally if the wi-fi is slow or the connection is not working, we have to switch to Facetime or phone. I sometimes do not like that it is too easy to record to the computer and not my cloud and my cloud runs out of space so quickly!
What problems is the product solving and how is that benefiting you?
I appreciate they seem to always be ahead of any issues that their clients may be encountering. I have never had anything major happen and use it for three different businesses often.
Easy to Use and Flawless
What do you like best about the product?
The scheduling feature is super easy to use and the integration with my email makes it so much better. Having this integration makes my life easier and more seamless.
What do you dislike about the product?
Every time I want to join a meeting, it takes me to the online portal just to take me back to the app to start the meeting. Clicking on the meeting link should automatically open the desktop app.
What problems is the product solving and how is that benefiting you?
Scheduling meetings with my co-workers and my clients made easy. No more going back and forth with multiple links or any confusion as to where we are going to meet.
Zoom for Arts
What do you like best about the product?
I like that Zoom is user friendly! Unlike Google meets, you can share your screen without having to open another tab.
What do you dislike about the product?
The fact that there isn't an auto light enhancement when the zoomer is in a darker room
What problems is the product solving and how is that benefiting you?
Connecting people from afar. I'm able to have meetings with my out of town board members.
Connecting and ZOOMing with friends, family and congregations.
What do you like best about the product?
For the church account, we continue to use the recording of services to post portions to the web for those who are unable to attend at the right time.
For my account, I like that we can share visually different areas of the country that we are living in. We continue to gather every Sunday evening to keep in touch with those we weren't able to visit.
For my account, I like that we can share visually different areas of the country that we are living in. We continue to gather every Sunday evening to keep in touch with those we weren't able to visit.
What do you dislike about the product?
I haven't found anything in Zoom that I don't like.
What problems is the product solving and how is that benefiting you?
We are looking at the white board now for our business meetings
Easy to use, easy to manage
What do you like best about the product?
It's easy to operate, easy to share and easy to manage the software and recordings.
What do you dislike about the product?
I would like to see more background features. However there has been improvement so they look more natural.
What problems is the product solving and how is that benefiting you?
They are increasing their services to compete with other paltiforms. I don't have to worry about our meetings being crashed by other people.
Zoom makes things easier and is better than alternatives!
What do you like best about the product?
Zoom just works and makes my life easier than other meeting platforms I have to use.
What do you dislike about the product?
With Zoom, I have to log into the Web to control my account when it would be easier just to manage everything in the application.
What problems is the product solving and how is that benefiting you?
I do a lot of business development calls -- so what I care about is how reliably people I am meeting for the first time can connect. Issues with Zoom are rare. (Other platforms give me heartburn).
Amazing platform for video conferencing.
What do you like best about the product?
I enjoyed using zoom, for over 2 years every week. I was happy to be able to share my screen and allow others to control my screen for presentation. also i enjoyed being able to play videos and other things on the screen with other.
What do you dislike about the product?
the only thing I found was a downside was the fee. I think its a bit high but that did not stop me from purchasing it. one other thing is that you need to buy a higher package for meetings that are 100 people or more.
What problems is the product solving and how is that benefiting you?
zoom helped me with being able to conduct meeting virtually from any place in the world. this has helped me a lot when it comes to meeting with employees around the world.
ZOOM is my virtual international conference room
What do you like best about the product?
The platform is so easy to use. Both children and adults with very little technical experience find it easy to join the meeting room and engage.
What do you dislike about the product?
I think a tutorial or pop-ups to instruct new users on how to use features such as chat and annotation may be helpful. Since the interface's appearance differs from device to device, it can be a challenge trying to walk a new user through these features. I would love an in-app way to send meeting recordings to participants immediately following a meeting.
What problems is the product solving and how is that benefiting you?
Zoom removes the need to travel for a class or meeting. This allows us to meet with both clients and partners regardless of the distance between us. It also allows us to be more spontaneous. When an opportunity arises, we can gather quickly via Zoom.
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