Zoom
Zoom Communications, Inc.External reviews
10,059 reviews
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Zoom is the best!
What do you like best about the product?
- Good Quality
- Easy to use and set-up calls
- Much more user friendly than teams or the other call services
- Easy to use and set-up calls
- Much more user friendly than teams or the other call services
What do you dislike about the product?
- I wish there were more membership options like a two account option
What problems is the product solving and how is that benefiting you?
- Meeting with clients
- Online selling
- Connecting with international clients
- Online selling
- Connecting with international clients
Zoom makes our lives easier
What do you like best about the product?
I use Zoom as a lawyer. Our judicial circuit is the size of Vermont so using Zoom for short court appearances saves me a lot of time and stress and it saves my clients money. It is also nice to give clients who might live an hour (or states) away the option to have a Zoom meeting or a Zoom mediation session.
What do you dislike about the product?
If I were in charge of Zoom, I would not make "everyone" the default for chat messages. It is too easy to send what was meant to be a private reply to everyone.
Also a doorbell feature for people needing to enter breakout rooms would be nice.
Also a doorbell feature for people needing to enter breakout rooms would be nice.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of being geographically spread out. It also helps financially disadvantaged litigants participate in the court process. It helps courthouses that are short on space manage their dockets.
It just works.
What do you like best about the product?
While other video meeting platforms can be hard to use, difficult to invite guests to, and require jumping through hoops to get all the details figured out, Zoom just works the way you want it to - consistently, with good quality and all the key features you need (screen sharing, reoccurring events, unique invites for guests, the option to have on or off your mic/camera, etc). It even integrates with Google Calendar so that I can add my meeting links directly into my calendar invites! When I ended up with a second zoom account for another business I'm involved with I was also pleasantly surprised by how easy it was to switch between accounts and manage both.
What do you dislike about the product?
There are two things I wish zoom did a little differently — first, right now when using the app on my MacBook Pro it isn't very smart about scheduling times. It doesn't always correctly update the end time of a call or meeting based on the start time, which can lead to a bit of tedious checking. Second, I don't love the separation between webinar and meeting services... I understand them though. The final thing I think would benefit from some updates is the screensharing settings — I often talk clients through sharing their screen for the first time and many are confused by the options that pop up after clicking on share screen - they don't know which option to choose or understand the differences between them.
What problems is the product solving and how is that benefiting you?
I run a small marketing agency where we build wordpress websites. Zoom allows me to meet with potential clients for sales calls as well as conduct meetings with existing clients. Its screen sharing tools make it easy to show clients their in-progress websites and talk in real-time through edits or changes they would like me to make. It also allows them to share their screen and show me things they may be seeing on their end via their devices, so I can trouble shoot more easily.
Zoom is clutch
What do you like best about the product?
The ease of use on Zoom makes it such a great tool. Also, cloud recording has been a life saver for our work. The simplicity of collaboration is also helpful. Great admin tools
What do you dislike about the product?
It's a little pricey. I wish we could get nonprofit pricing. As a tool, it has no weaknesses.
What problems is the product solving and how is that benefiting you?
We work with students and families and this helps us to stay connected in an innovative way that allows for families to save time on travel.
The Best for Business
What do you like best about the product?
The most helpful thing that I have found using Zoom is the help section that answers most of the questions that you would have setting up your meetings.
What do you dislike about the product?
Since starting with Zoom I have yet to find something that doesn't work well or any downsides. It does what it is designed to do. It gives you the opportunity to host meetings as well as save those recorded meeting to review later.
What problems is the product solving and how is that benefiting you?
The business problems that Zoom is solving for me is being able to meet with my team members and not have scheduling scheduling conflicts. It allows the members of my team that are out of town to attend meetings and stay in the loop of my business needs.
Excellent product for meetings and seminars constantly improving
What do you like best about the product?
Zoom allows us to have remote meetings, trainings and teach classes, all with appropriate functionality for each usage
What do you dislike about the product?
the chat can be very temperamental, and often does not allow things to be copied from it. there may be a setting to change this but, if so, it's very well hidden.
also polls, and this may have changed in the year since i last used it, are great to use but hard to create, and needed to be created before a meeting was set up in order to be accessible. and could certainly not be set up on the fly. that needs work.
also polls, and this may have changed in the year since i last used it, are great to use but hard to create, and needed to be created before a meeting was set up in order to be accessible. and could certainly not be set up on the fly. that needs work.
What problems is the product solving and how is that benefiting you?
During the pandemic all of our live event options disappeared. Zoom gave us the capability to transition to the virtual space, and broaden our reach to other time zones.
In a training capacity, it's also allowed me to conduct trainings all over the country rather than travelling there.
In a training capacity, it's also allowed me to conduct trainings all over the country rather than travelling there.
Business Made Easy
What do you like best about the product?
Zoom has allowed me to interact with my clients in an engaging and meaningful way. I love that we can access the whiteboard, link other devices, record meetings for those who were unable to attend, and share using the remote control feature. It has enhanced my ability to share information and connect no matter where I am and the age of the participant.
What do you dislike about the product?
Some of my clients are unable to access the application and thus the experience is more limited when using the web version. I would hope that in the future this barrier was removed and the great features offered in the app were also available via the web version for clients with devices that are unable to download the application.
What problems is the product solving and how is that benefiting you?
Zoom has allowed me to maximize my number of clients and gain access to other markets for my small business. I can offer services in places that may not have a local provider and I can expand the number of participants and types of meetings based on my need.
Awesome Tool
What do you like best about the product?
Zoom is easy to use and manage. The security features are most helpful in preventing unwanted attendees. Since we are a school, it helps that we can protect our students.
What do you dislike about the product?
We honestly have had no issues with using Zoom. It's one of the few products that we have not had to contact the provider to resolve concerns. It is definitely something we will keep
What problems is the product solving and how is that benefiting you?
During 2020 and 2021, Zoom was pivotal in helping us connect with our students and teachers. The ability fo have classes, meet with parents and participate in team building was a game changer.
Helpful!
What do you like best about the product?
You can meet online and set comfortable backgrounds when hosting important meetings. Enjoy being able to rely on the app to join an important meeting or when a last-minute meeting arises.
What do you dislike about the product?
I dislike that when you click on the meeting link, it takes you to the browser and then you have to select to launch the app, which can be time consuming and could make someone run late.
What problems is the product solving and how is that benefiting you?
Helping us not have to meet in person, it can add some formality to some meetings, which is nice.
Video Conferencing at it's best!
What do you like best about the product?
Zoom provides me with clear video and sound and user-friendly ways to share documents and screens. I have not only used Zoom for traditional business meetings, I have also used it to teach fitness classes and the share audio feature provides my students with clear, uninterrupted sound.
What do you dislike about the product?
The only issue I have is when other participants have issues unmuting, which often is a result of the host and the participant trying to unmute them at the same time.
What problems is the product solving and how is that benefiting you?
Zoom has definitely solved an earlier issue with meetings dropping since the start of the pandemic. This happened frequently in 2020, but this issue has been resolved and I don't remember the last time it has happened to me.
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