Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Easy to use video conferencing platform
What do you like best about the product?
What I like the most about using zoom is how easy it is to use and schedule calls throughout the company. I also like the ease of features and accessibility. for example, backgrounds, the option to record (either on icloud or through computer), enabling passwords for participants etc.
What do you dislike about the product?
The main thing I dislike about using zoom is that it does not give record to the number of participants who actually attend meetings. there are those who are expected to attend and not show up and it would be nice if zoom had a feature to keep track of that.
What problems is the product solving and how is that benefiting you?
The main problem that zoom is solving is the ease with which members of a team or organization are able to meet. The world is shifting into a more digital era. Work from home is becoming essential and zoom allows connection no matter where the employee or member resides.
The go-to conferencing service, but would like to see enhancements
What do you like best about the product?
Easy to use and most widely recognized by others invited to the meeting. Since COVID, Zoom has been the most widely-used meeting software that most people know and trust, which makes this platform our preferred conferencing software.
What do you dislike about the product?
The need to enter a meeting ID and in some cases, a passcode. Would be nice to have an instant connect number where you do not need to enter in so many codes to access the meeting. There is the quick connect, however, it is a bit cumbersome to go through the process of setting that up versus just being able to give an 800-number or link to quick-join.
What problems is the product solving and how is that benefiting you?
Since Zoom is widely used and known by many professionals, it is our preferred conferencing system. We are able to easily send out meeting requests using 3rd party platforms such as Google Calendar or HubSpot and it will automatically add in the conferencing line to the meeting for the attendees to join.
A Business Essential
What do you like best about the product?
As a work-from-home digital freelancer, I count on Zoom for the success of my business. In fact, if I didn't have zoom, it would be quite the challenge to meet with clients! I love that I can set up unique recurring meeting IDs so that every client has their own meeting room and we aren't constantly having to confirm links/details the day of. I also love that I can record meetings as this has become invaluable for my team member trainings.
What do you dislike about the product?
The only downside is that if I don't keep it updated, it will close down on me unexpectedly! But, that is much like saying I hate it when my car breaks down on me after having its check engine light on for several months...
What problems is the product solving and how is that benefiting you?
The ability to communicate with clients in multiple time zones is invaluable to me as a business owner. It also keeps my overhead costs low with an affordable yearly plan.
I always find Zoom to be reliable, easy for all to use and very effective.
What do you like best about the product?
Ease of use. I have not had connection issues with Zoom as I have had with other video conference software platforms. I also love the ease of screen sharing, which has saved time as an alternative to in-person meetings.
What do you dislike about the product?
Early on I had issues with showing videos to a Zoom gathering. The video was glitchy and did not look good - it also continuously buffered. I have not tried video in the past year, so this may be resolved.
What problems is the product solving and how is that benefiting you?
Reduces the need for some in-person meetings which is a huge time-saver. It also makse it much more convenient to meet as it is easier on everyones chedule to meet vis Zoom.
Still relying on Zoom after the COVID-19 Pandemic
What do you like best about the product?
Zoom is simple for my clients that are not tech-friendly. It's easy to use. We started using it during the COVID-19 Pandemic and are still using Zoom daily. Clients
What do you dislike about the product?
There is something to say about in-person meetings that virtual meetings are not the same. Zoom does make it a lot better than the old days of a conference call.
What problems is the product solving and how is that benefiting you?
Zoom benefits us because we have been able to stay in touch with our clients during the COVID Pandemic. Now, our clients like the ease of use of using Zoom. We have more productive meetings because we are not wasting time in traffic.
Nothing better. The most superior product on the market.
What do you like best about the product?
The ease of signing in is the simplest on the 'net. I can send a link to anyone, including the most unsophisticated people, and they sign in -- whether just audio or both audio and video - and particiapte with ease.
What do you dislike about the product?
Nothing. Everything works great. I strongly recommend this to everyone.
What problems is the product solving and how is that benefiting you?
Zoom has cut my costs and my client's cost exponentially. Plus, it's a great time saver that reduces travel, prep time and meeting time.
Association Management Uses Zoom for Meetings and Classes
What do you like best about the product?
Ease of use - easy to navigate - easy to schedule and facilitate meetings. Privacy settings based on meeting type. Meeting platform accommodates both small and large meetings. Ability to record classes and retrieve registration and poll logs - necessary for licensing purposes for our members. Ability to save chat boxes with pertinent information. Have never had any technical difficulties.
What do you dislike about the product?
I haven't encountered anything with Zoom that has been detrimental to what I was trying to accomplish.
What problems is the product solving and how is that benefiting you?
It was easy to get started with Zoom when our in-person meetings were limited due to COVID. It was seamless to transition to virtual meetings and classes with little knowledge of the platform ahead of time. We continue to navigate our business in a post-covid world where many people now prefer to meet virtually. The ability to use Zoom for our meetings also helps us to accommodate those that would typically have to travel to attend meetings. We have better meeting attendance and participation now.
Zoom is great!
What do you like best about the product?
Zoom is great for connecting, collaborating, and creating partnerships among teams. In addition to using zoom professionally, I really like how easy it was to stay connected with family and friends during the pandemic.
What do you dislike about the product?
I wish I could set default speaker/gallery views for when I do a screen share vs. having to click through the different options before landing on the view I want to see. This is particularly an inconvenient feature when starting a screen share.
What problems is the product solving and how is that benefiting you?
Zoom is useful for being the video conferencing platform for our organization which is fully remote. We are more productive with collaboration sessions on zoom vs. not.
Zoom Review
What do you like best about the product?
The quality of the video, how easy the platform is to run, ability to share screens and audio. Zoom chat platform!
What do you dislike about the product?
Automatic full screen when someone starts to share their screen.
What problems is the product solving and how is that benefiting you?
To be able to communicate with our whole staff when we are not in the office. We can easily video chat, chat, and share our screen ihtout slowing down our computers.
Great Meetings at Home
What do you like best about the product?
Working exclusively from home, it's sometimes difficult to get everyone together and on the same page during meetings. Zoom has made it really easy to coordinate and schedule meetings, and the collaborative white board and annotations are life savers in my creative field.
What do you dislike about the product?
There aren't many downsides to using Zoom. Sometimes audio settings change when I join meetings, but those are so simple to change.
What problems is the product solving and how is that benefiting you?
Collaboration with colleagues and clients has always been difficult, but Zoom has made it really simple to schedule and send out meeting details to everyone.
showing 9,091 - 9,100