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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


    E S.

Great for both private and personal usage

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use, accessibility features, security. I know that when I need to access it I can and that the sensitive information I share to students and clients is protected.
What do you dislike about the product?
Sometimes changing settings can be a bit challenging, and figuring out where to go for what you want to do is difficult. Other than that, I really don't have any complaints.
What problems is the product solving and how is that benefiting you?
Zoom is making my life at work a lot easier by improving accessibility to my clients and streamlining my colleagues' schedules. Privately, I'm able to reach a much wider audience for teaching.


    Suzanne L.

Love Zoom

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
It integrates with my calendar which makes scheduling a breeze, and because I have multiple calendars I am able to connect each one to ensure I don't have double bookings.
What do you dislike about the product?
I have been unable to figure out how to allow a non-host to share their screen, this option is important because I often do screen-sharing meetings, and I have to change the host first.
What problems is the product solving and how is that benefiting you?
The biggest help for me is the ability to share my screen & do the meeting recording because I can go back over the meeting if I miss a note. Which I then can also share with my clients if they need it to review for training.


    James S.

Zoom rocks!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Super easy to use, lots of fun things like reactions and backgrounds, and integrating with google calendar is a cinch!
What do you dislike about the product?
Not much! Video quality is usually good, but I guess it can get bogged down if not everyone has stable internet.
What problems is the product solving and how is that benefiting you?
Our organization has gone international and remote since Covid, and zoom is the easiest way to meet with our team to get things done.


    Sharita N.

Great service to connect with people anywhere!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like that you can record meetings. I currently use Zoom to record podcast episodes so the ability to record audio and video is great!
What do you dislike about the product?
I don't dislike much about Zoom. I feel like it does what I need it to do.
What problems is the product solving and how is that benefiting you?
I work from home so being able to meet with people on Zoom has been essential for my business.


    Kimasia A.

One of the best software to use

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like how accessible it is and how you can connect with other individuals. Great for teaching. One of the best features is the breakout rooms. I honestly did not hear about other competitors but I'm sure they have nothing on zoom.
What do you dislike about the product?
Honestly, the 40 minute time limit for 1v1 meetings was a pain. I was dealing with financial insecurity due to covid and could not host my meetings at the time I needed to due to it, even if it it's just 1v1
What problems is the product solving and how is that benefiting you?
It helps me reach another audience in regard to meetings. Due to covid a lot of restraints have been placed on meeting individuals and holding webinars but zoom makes it easier.


    Entertainment

Overall, a great experience that clients and contacts understand and can use.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The most helpful features about Zoom, for me, are that it tends to be more stable than other programs I have used, and that everyone I communicate with, including new clients and prospects, understands how to use it.
What do you dislike about the product?
I find the interface somewhat cumbersome for transferring the host of meetings and sharing information. I would like to have more, and easier, options for making someone the host in the middle of a meeting (such as when a meeting runs long and others want to stay but I need to leave).
What problems is the product solving and how is that benefiting you?
My job depends upon me being able to reach out to a wide variety of people with varying degrees of tech savvy and carry off smooth meetings that are not interrupted or made awkward by technical glitches or software other parties don't possess or know about.


    Jess W.

Accessible, easy, welcoming tool for connection

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love that Zoom allows "face to face" communication between me and my students. I have students all over the world (though most are in the United States). We feel more like a group thanks to the tools Zoom provides.
What do you dislike about the product?
The one thing I do not like about Zoom that I did like about Blackboard Collaborate is the inability to cast a screen to all breakout rooms. In BBC, I could cast a slide from the main room into all breakout rooms.
What problems is the product solving and how is that benefiting you?
Zoom is allowing authentic connection among my students. Because they can put a face with a name, they are more willing and comfortable to share their thoughts and discuss.


    Financial Services

Great tool to make client interactions better

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Makes meeting with clients a lot easier. I used to spend too much time driving to see clients, which was inefficient for me, and not serving them as best as I can. And during Covid, utilizing Zoom made me never skip a beat in my business!
What do you dislike about the product?
Sometimes is a little tricky with Bluetooth and connecting to the right speaker and headphones.
What problems is the product solving and how is that benefiting you?
Zoom cuts down the time it takes to work with clients. Giving me more time back to spend with clients and with my family.


    DaNece D.

Easy to Use

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom meetings are easy to schedule and invite participants - individuals or groups - to.
What do you dislike about the product?
I have yet to see a negative about zoom. I use Google Meets and Microsoft Teams as well as zoom, and it says something that Zoom is my go-to when I'm the one scheduling the meeting.
What problems is the product solving and how is that benefiting you?
I am able to meet remotely with clients across the street or in another country without any special hoops to jump through. With a simple click of a few buttons we're meeting face-to-face and exchanging information much more efficiently.


    Tate E.

Does everything I need it to do?

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The ease in which it is to set up. There's no learning curve to it
What do you dislike about the product?
The recording quality is low. I would like the ability for HD recording so when I send replay it's of high quality.
What problems is the product solving and how is that benefiting you?
Being able to get in front of a greater audience. Increases sales