Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Mostly Great With a Few Exceptions
What do you like best about the product?
The ability to meet face to face with anyone across the globe. I also really like all the video features such as enhancing eyebrows, lip color, face touch-up, etc. It makes it easier to Zoom when I know I don't have to look perfect because Zoom will give me a little appearance boost if I want it to. I wish the blur background or the faux background feature would work on my Macbook Pro but sadly it doesn't. But I think it's a great feature for those it does work for.
What do you dislike about the product?
I notice the time clock seems to have been moved or disappeared altogether. This was helpful in seeing at a glance how long I have been on a call with someone. Also, as I understand it anyone on a group Zoom can download the chat transcript will INCLUDE PRIVATE CHATS between members. To me, this is a major drawback if that's how it still works. Major. Drawback.
What problems is the product solving and how is that benefiting you?
Zoom allows me to do more speaking engagements because since COVID so many groups, associations and businesses have switched to online / Zoom meetings as a regular part of business. I have spoken for more groups virtually during COVID than I would have done in person. It also allows me to meet with clients weekly and run my coaching practice as a fulltime nomad.
Zoom Works and is Dependable
What do you like best about the product?
Zoom is generally simple enough to use and has built a product that is stable and dependable. Quality is always good. Good human factoring.
What do you dislike about the product?
Zoom has begun adding too many features and functions that are nice but add overhead to the basic need for videoconferencing. Need to keep it simple and clean.
What problems is the product solving and how is that benefiting you?
We are a 100% remote organization, so Zoom provides us the capability to be connected day in, day out so that we can operate as a business and accomplish building a digital grantmaking foundation. We use Zoom to meet with grantees, partners; plan and decide, develop and troubleshoot, and occasionally to just meet and have some fun together.
It's user friendly and has never been complicated to understand unlike other virtual meeting sites
What do you like best about the product?
I think the ease of being able to join meetings is one of the most appealing things. You press on the link and automatically join the meeting without having to confirm too many things.
What do you dislike about the product?
I dislike how it is not very easy to identify when your sound is on when joining a meeting. It looks very different when you join on your mobile device and your computer, it'd be nice if icons were larger.
What problems is the product solving and how is that benefiting you?
When I first started using Zoom the feature for background noise was not available, so the fact that they have solved the issue to adjust your background noise has been helpful.
Zoom - My go-to for meetings
What do you like best about the product?
Zoom has multiple functions and all the features you could want in a meeting software. I also love how easy it is to troubleshoot the auto and video.
What do you dislike about the product?
There's not really anything I don't like - I do wish there were more background filters
What problems is the product solving and how is that benefiting you?
Zoom solves the issue with difficult software - its infuriating when it takes forever to download or open a meeting software.
Zoom makes virtual meetings incredible
What do you like best about the product?
I like the functionality. It's intuitive, and I can do many things to make a session interactive. For instance, I can put participants in breakout rooms, we can have whiteboards, and people can chat or ask questions.
What do you dislike about the product?
I dislike that the platform changes frequently without notification. For instance you'll log in and suddenly a feature isn't there, or it isn't where you thought it would be.
What problems is the product solving and how is that benefiting you?
I had used Zoom a bit before the pandemic. I started a new coaching business (both individual and team), and if anything Zoom made it possible no only for me to do my work, but for me to really build this business.
Zoom has been am amazing platform to stay connected to my clients.
What do you like best about the product?
The ease of use and the reliability of the technology. Very user friendly.amenities. I was able to navigate and figure out how to fully function in no time at all.
What do you dislike about the product?
I wish there was a little more cloud storage available with the pro plan. The next plan up allows for more cloud storage, but is way more than I need in other ammenities.
What problems is the product solving and how is that benefiting you?
During covid I had to reinvent myself as an online teacher when I had to close down my studio. It let me create a whole new way of continuing to hold space for my yoga community.
Dependable & User Friendly
What do you like best about the product?
It was easy to learn to use it a couple of years ago when so many things went remote. I like that the company alerts users to software updates and that any changes are highlighted so I know what's different. It's great for small group meetings and conversations. I appreciate that you don't have to be right up against the camera to be seen.
What do you dislike about the product?
When I use it for rehearsals and performances, the fact that lonely one person can be heard at a time is frustrating. Overlapping dialogue and cut-offs are very common scripted work and If it were possible to make it so that words and music from different speakers can be heard simultaneously, that would be so helpful.
What problems is the product solving and how is that benefiting you?
I'm able to have meetings with people on different continents and across time zones easily. It's helpful having the screen sharing and audio sharing options when teaching lessons and giving instructions.
Best videoconferencing tool
What do you like best about the product?
It's really simple to use, has a lot of integrations with other SAAS and a lot of functionalities (share screen, chat, waiting room, etc).
It's powerful software and easier to use compared to competition.
It's powerful software and easier to use compared to competition.
What do you dislike about the product?
When you use the function to control other people's computers, it's a little bit laggy.
The web version is not as fluid as the desktop one. There is a lot of updates.
The web version is not as fluid as the desktop one. There is a lot of updates.
What problems is the product solving and how is that benefiting you?
Zoom helps me to work from my office and to avoid a lot of commutes. This way I save more than 8 hours per week.
Zoom also lets me meet people around the world without paying for expensive phone plans.
Zoom also lets me meet people around the world without paying for expensive phone plans.
Good Video Conferencing Platform
What do you like best about the product?
I appreciate the breakout rooms, the ability to share files through chat (though that doesn't always work for everyone, and the ease of managing the actual meeting room.
What do you dislike about the product?
I don't love the limitations when sharing my screen or some of the limitations when using Zoom on the mobile app. I've been in meetings where people did not realize the annotation feature was live and someone started drawing on the presentation slides.
What problems is the product solving and how is that benefiting you?
I teach online and Zoom does make it easy for me to add variety to my lessons with polls, collaboration with the whiteboard feature, and breakout groups. I also find Zoom works well for my one-on-one coaching sessions and networking meetings.
This program is so easy to use and simple does not take a rocket scientist to figure it out
What do you like best about the product?
Being able to control all the people while the meeting is progressing and limiting their talking or taking control of the meeting and others not being able to participate
What do you dislike about the product?
Backgrounds useage as it is very difficult at times when using other programs the background that I normally use is missing and I have to go back and log in and change the background
What problems is the product solving and how is that benefiting you?
Connections with teams across US
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