Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Zoom has so many features and is very user friendly that I would recommend it to anyone.
What do you like best about the product?
I like all the flexibility to be able to have a meeting via video conference but have the effectiveness of an in person meeting. So many screen sharing options.
What do you dislike about the product?
The only downside is having to do certain things before the meeting like a poll. I wish if I felt inclined to throw up a random poll I could do it live.
What problems is the product solving and how is that benefiting you?
We have a lot of clients that live out of town so being able to meet face to face via a video conference over a phone call has helped us connect deeper with our clients.
Easy to use for the basics.
What do you like best about the product?
Helpful is the ease of setting up a meeting. And I've always had very good quality in my meetings. I also like the ability to share to a Facebook Live. The reps are very friendly.
What do you dislike about the product?
I've had some issues with customer service. I spent over an hour trying to get something resolved, and once it was resolved, it should have taken 10 minutes. Sometimes, it can be challenging to find what I'm looking for. So many sections.
What problems is the product solving and how is that benefiting you?
Being able to meet with a large group in real time. I'm able to "meet" with people virtually, whereas before, it would have only been a phone call. So adds the personal touch.
Allowed me to continue to work
What do you like best about the product?
As a mental health professional, I could not see patients in person during COVID. Zoom also allowed me to expand my catchment area to see patients from far away.
What do you dislike about the product?
The technology (breakout rooms, whiteboard) were not easy to master. Also, in a breakout room chat doesn't work to contact people in different breakouts or in the main session.
What problems is the product solving and how is that benefiting you?
Continuing to be able to provide care to my patients. I would have had to retire otherwise. Joining meetings has become easier for patients although some have terrible wifi and connections can break down.
Always up, easy to use and offers many options
What do you like best about the product?
With paid plan your meetings can be as long as you need. Whiteboard and screen sharing as well as breakout rooms enabling brainstorming and small group interaction
What do you dislike about the product?
Invitation link is too long. Would be nice if Zoom used an integrated link shortener
What problems is the product solving and how is that benefiting you?
Can meet with any of my team members world wide. Can also conduct seminars remotely saving on travel. Was great during Covid lockdowns to keep going with business while still being safe.
Zoom Works - Great Connective Medium
What do you like best about the product?
I enjoy the ease of use as well as the many features that Zoom provided to make the platform a cohesive and collaborative experience. The breakout rooms have been super helpful for my teaching
What do you dislike about the product?
Sometimes the video quality is not as good as I'd prefer or experience with other similar products. The mobile experience is also a bit clunky compared to my usual desktop use.
What problems is the product solving and how is that benefiting you?
It allows me to connect to various students all across the country and bring them together in an online classroom setting. Without zoom I wouldn't be able to teach online as a freelance teacher.
Great platform to reach the masses
What do you like best about the product?
I like the fact that I can upgrade at any time. the support is great and i like the fact it renews. There are a lot of things that really are excellent about zoom.
What do you dislike about the product?
There is not much that I dislike about Zoom. I use it for business and other personal meetings. I really cannot think of much that i do not like about zoom. great software
What problems is the product solving and how is that benefiting you?
Zoom in to solve many problems. Me being in multiple places at once for one. I can reach an unlimited number of contacts at once as well.There is much more but this is all i have right now.
It's made my schedule more much manageable
What do you like best about the product?
I love having the ability to take work, personal and civic meetings remotely. It has made it easier to pull all the aspects of my life together without burning out
What do you dislike about the product?
some settings aren't intutive to find -- like, I always want to see how my video appears before I log into the meeting. Why do I only see sometimes? I don't like haven't to press "ESC" to be able to get to other tabs. why doesn't my profile photo load when I go off camera?
What problems is the product solving and how is that benefiting you?
driving everywhere to meet in person
Great for churches
What do you like best about the product?
I really like the flexibility and usability
What do you dislike about the product?
Sometimes, I have had people who cannot get in rooms without accounts. I think this is a new feature and is not helpful.
What problems is the product solving and how is that benefiting you?
It allows us to hold meeting at strange hours for people who are not geographically close to one another. Saves gas and time
Connection is key
What do you like best about the product?
Zoom is helpful in connecting multitudes of people all around the world to collaborate on workshops and trainings. Being able to communicate on one platform seeing each other and sharing links if needed is a fantastic opportunity for organizations in my experience.
What do you dislike about the product?
One thing that is a set back for zoom is that in order to shift a participant's capability to be host or co host, they have to be moved back into the main room. This is a function that creates breakdowns when utilizing this platform for workshops.
What problems is the product solving and how is that benefiting you?
The unmuting function to ask all participants before they enter has allowed us the greatest way to create facilitation in our workshops. The side by side screen share with spotlighting participants is also really great to be able to recognize participants within each zoom.
Zoom Revolutionized My Work
What do you like best about the product?
As a vocal professional, having a platform without a time lag was paramount to my ability to serve my clients. Over the past few years of using this platform, the technology has become more and more effective.
What do you dislike about the product?
In truth, I cannot think of anything negative to contribute. This is a wonderful platform for high-quality video interaction. In terms of possible improvements, I would like to see more seamless upgrades.
What problems is the product solving and how is that benefiting you?
Low latency and great sound quality for my diagnostic ability. My clients are happy with the recording feature and I'm able to be extremely productive. My ability to serve my clients during the Pandemic has been stellar due to Zoom!
showing 8,981 - 8,990