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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Ari S.

My go to resource for video calls

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love how user-friendly Zoom is. It really is so important when working in a fast-paced environment to be able to quickly and easily join a meeting or create an emergency link etc.
What do you dislike about the product?
In order to have calls that are over 40 minutes, you have to upgrade. I found this a little annoying, however, it is only 14 dollars a month and I find that it is worth it.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of needing to effectively communicate across both distance and various time zones in an easy and realistic way to keep businesses and projects running smoothly.


    Zach C.

Zoom Is The All-In-One for My Business and Me

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is intuitive, easy to understand, responsive, and the price is right for my needs. I use Zoom every day and there are never any surprises, it is a consistent and reliable place to do my most important work.
What do you dislike about the product?
I don't like that I can only see four people at a time when meeting on my phone. I would like the option to see at least 8 people on one screen (even if I have to squint!)
What problems is the product solving and how is that benefiting you?
Being able to meet with people at any time of the day all over the world is absolutely the biggest problem that Zoom is solving for me. Without that, my business performance is at a standstill.


    Jennifer C.

Such a breeze

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
This program is literally so easy to use. It has so many features for the camera, sharing options, host management options. I've been using this program for years and since I started growing my business I decided to get the premium version.
What do you dislike about the product?
There's honestly nothing I don't like about this service. I've never had any issues using this program at all. I guess maybe making it easier to private message someone. That's about it.
What problems is the product solving and how is that benefiting you?
Because of COVID zoom has made it so much easier to meet with clients. It has also made it easier to do meetings since everyone is on such a busy schedules. You can do quick conference call from anywhere.


    Erica M.

I am pleased with my Zoom subscription

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like that Zoom is constantly updating and giving us new features. I noticed the other day that I could use my iPhone camera for my Zoom, which is huge. My laptop does not ha e the best camera.
What do you dislike about the product?
I don't particularly appreciate that I always have to log back in. A few times, I could not get my Zoom application to work, and I had to restart it multiple times. I am not sure why I get logged out.
What problems is the product solving and how is that benefiting you?
I am a part of many organizations, and we all use Zoom for our monthly meetings. I am also able to use Zoom for my schoolwork. My husband uses my account for his meetings as well.


    Alex B.

Developing their service unlike Google Hangouts

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
They've got a lot of things as standard which Google have only added lately to try and get market share. Breakout rooms can be set up in advance as can polls.
What do you dislike about the product?
The time limit when using the free version is annoying but then that's fair enough since it is free.
What problems is the product solving and how is that benefiting you?
It allows me to get together with committee members without having to think about travel times.


    Barbara D.

Providing fantastic experiences to my audience

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like that I was able to switch my Video to my IPEVO cam or other device to give a closer look while I teach
What do you dislike about the product?
A learning curve, I've had to read dozens of help articles to use Zoom's video features. I've not figured out how to add a monitor so I have 2 screens.
What problems is the product solving and how is that benefiting you?
Being able to hook up an extra video source helped me show my students content as I demonstrate. This is a huge benefit!


    Scott M.

Zoom Webinars - Great for Investor meetings and corporate training

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Webinars - the ability to record, change views, allow or remove attendees and control the audio.
What do you dislike about the product?
not being able to downgrade user licenses during the year. You have to wait until your renewal date to make reductions.
What problems is the product solving and how is that benefiting you?
Zoom has been an asset for meetings with clients and employees that would not or could not come to our office. The webinars have been great for giving our clients updates on their investments.


    Ruth H.

The Best Video Conference Software Out There!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Before zoom came along, I was using Skype and Google Hangouts. These tended to freeze and be unavailable. Upon switching to Zoom I appreciated the fact that even with my slow connection, I can access the software, and it easily records and makes the process a breeze for everyone.
What do you dislike about the product?
I would like for the cost to be a little less, but I also understand this software has so many capabilities. It would be nice to be able to get business discounts for more than one person connected with the same business or household. But I really cannot complain.
What problems is the product solving and how is that benefiting you?
Before Zoom, I never would have attempted a podcast. I was recording using a digital recorder, and I didn't even know how to capture digital recordings all that well. Zoom gets me connected easily with people I have never physically met, and now I have a podcast! I can interview anyone anywhere in the world without having to physically be there.


    David W.

Happy Zoom Customer

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Easy to set up meetings, good functionality for sharing information and presentations, and good technology in the application. Easy to invite attendees and put on your calendar.
What do you dislike about the product?
No real dislikes - could be easier to set a new background.
What problems is the product solving and how is that benefiting you?
It helped tremendously during the pandemic when we could not meet in person. Zoom allowed in person meeting to continue. If the pandemic had happened in the 70's we would only have had old fashioned phones!


    Ashley P.

Connecting across the world made easy

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
How easy and simple it is to use everyday
What do you dislike about the product?
I do not have any complaints at all! I like it a lot.
What problems is the product solving and how is that benefiting you?
I am able to connect with my clients across the world. When covid hit I was able to still connect every day. It has actually increased productivity and performence!