Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Zoom is more business friendly (then the 'other' guy)
What do you like best about the product?
It's easy to share screens, record meetings, and have many people on a call at once. It's easy to join a meeting via computer or phone. It's relatively easy to set up a meeting and share the link with others.
What do you dislike about the product?
The screen freezes or the audio cuts in and out. It would be good to have some kind of bandwidth test to make sure your internet is strong enough to allow you to share video.
What problems is the product solving and how is that benefiting you?
Mostly, Zoom helps me screen share so clients can see reporting and behind-the-scenes issues with their website. Many times clients are remote and it allows me to meet with them any time of day.
Great service and never had an issue.
What do you like best about the product?
Ease of use. I love how quick it is to set up meetings.. everything about it is great. Screen sharing is a plus, it's the reason why I got it. I don't know much about the competition.
What do you dislike about the product?
I have no issues with any of the service. Nothing that I don't dislike about Zoom. I can't really think of anything that can make it better than it already is..
What problems is the product solving and how is that benefiting you?
Since I've been working from home for the past 2 years it's kept me connected with all my clients. I am productive with this program. Performance has increased.
Zoom for personal and work use
What do you like best about the product?
Zoom is pretty intuitive to use, and rarely crashes for me like similar programs.
What do you dislike about the product?
I don't like how Zoom now requires you to use a password to get into your meeting room.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with family members across the country and to have virtual sessions with my clients.
Easy, Fun, and Legendary
What do you like best about the product?
I like how accessible zoom is and it is easy to navigate. It seems that everyone is able to access it and understand it, especially those who are not tech savvy!
What do you dislike about the product?
I don't like the limitations regarding anonymity. Some people are not fond of making accounts, especially to networks that have video and mic access so that would be my only "hangup"
What problems is the product solving and how is that benefiting you?
Zoom seems to be client focused and promptly responds to issues that come up. They seem to be constantly improving and willing to adapt to address concerns, as well as staying innovative.
Zoom helps communication stay effective
What do you like best about the product?
The ability to schedule a meeting at any time with my team. I use this for 3-4 hour training sessions and it has been very helpful.
What do you dislike about the product?
With any technology there are hiccups, but I cannot think of anything particular to Zoom that I do not like.
What problems is the product solving and how is that benefiting you?
I am being benefitted by being able to train team members from multiple locations from either the comfort of their home or in multiple areas at once.
The best video calling service!
What do you like best about the product?
Over the past two years of moving to remote work, the best video calling platform has been Zoom by far. I'm at an audio company and the experience of sharing audio during presentations and meetings has been the best in terms of quality and clarity.
What do you dislike about the product?
There has been a bit of confusion about hosting meetings simultaneously - does the account holder need to always start the meeting and transfer ownership, if it will boot attendees when the host leaves, etc. Just not a lot of clarity on the best practices for smoothest flow in these situations.
What problems is the product solving and how is that benefiting you?
In my current role we've had issues particularly with sharing high-quality audio has been a challenge across other platforms. Zoom definitely is a leader on that front.
The Most Helpful Virtual Experience Ever!
What do you like best about the product?
My favorite zoom feature(s) breakout rooms and using emoji's; especially the AFK emoji.
What do you dislike about the product?
The only problem I've had with zoom is the whiteboard. When this feature is disabled during meetings, somehow users still find a way to use it. Other than that, I love zoom!
What problems is the product solving and how is that benefiting you?
Being able to use a virtual program to have meetings anywhere in the world, is saving countless trips to the office. And im glad for this because I can save on gas. Who wouldn't be happy about that?
Indispensable Business Building Tool
What do you like best about the product?
AI embedded, note taking features are great!
What do you dislike about the product?
As always, the administration navigation is very clumsy and not a good user experience. I usually have to Google to find what I need.
What problems is the product solving and how is that benefiting you?
Reach out to executive speakers.
Zoom is a fast, easy, and excellent experience.
What do you like best about the product?
The A/V is solid. Great options for backgrounds. Easy to use and setup meetings. Great layout. Highly Functioning. Great capability with OSX. Easy to record. Video and audio sound great in editing programs.
What do you dislike about the product?
Lack of being able to keep the same meeting available in the app that is easily accessible. Lack of actual email or share button directly from the app in order to share with others. Would like the ability to add graphics and editing while live in the meeting.
What problems is the product solving and how is that benefiting you?
Solving the ease to have meetings with numerous people around the world. This benefits in the many meetings I have scheduled throughout the day. And they are solving the adding graphics and editing software live so that I may conduct great interviews.
Perfect for my Job!!!!!
What do you like best about the product?
Zoom is very easy to use! Easy to set up. During Covid I had no way to communicate with my clients, as our offices were shut down. Using Zoom I was able to communicate on a daily, weekly or monthly time frame.
What do you dislike about the product?
I had no issues with using Zoom. My elderly clients had a hard time trying to understand how to use the program. But we managed to get through it together.
What problems is the product solving and how is that benefiting you?
I was able to continue doing online meetings with my clients and they are thrilled to be able to contact me during my work hours as they have a number and password to access my office whenever they need me.
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