Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
Works Flawlessly
What do you like best about the product?
Ease of use. It is very simple to use and has never had any down time.
What do you dislike about the product?
I wish you could email invites within the app rather than copy and paste in a separate email.
What problems is the product solving and how is that benefiting you?
Easily meeting with prospective clients. Ease of use is amazing. Price is cheap too.
Love Zoom! Use it daily for my online training business
What do you like best about the product?
I love how reliable the connection is on zoom compared to others like google meet up. I am able to train my clients with ease and I can record easily as well.
What do you dislike about the product?
Sometimes the audio on zoom isn't great. I have confirmed that all the audio settings on my end are set properly however when I go to talk during a larger group meeting, often times people still can't hear me. Still could be user error but it happens frequently.
What problems is the product solving and how is that benefiting you?
I am able to train my clients remotely, host business meetings, and also attend other trainings. Since covid Zoom has completely helped me expand my business.
Useful Meeting Tool
What do you like best about the product?
Nice screensharing feature. You can easily do presentations.
What do you dislike about the product?
Downloadable software is required for use. It would be nice to have a web-only feature for attendees.
What problems is the product solving and how is that benefiting you?
Virtual meetings are great for remotely connecting with peers. I also use it for educational programs, and as a secure way of meeting for "live" publishing (youtube/facebook)
Excellent Software
What do you like best about the product?
Zoom is helpful to have any time we have a coworker who needs to be remote, we can still have our meetings and also was a life-saver in producing virtual events. All other software lags and is hard to understand others on video.
What do you dislike about the product?
I can't think of one thing our team doesn't like about zoom, it is an excellent solution for working remote. Getting our account tax-free took longer than I would have liked, but other than that all positive.
What problems is the product solving and how is that benefiting you?
Zoom allows our staff to have a flexible schedule and work remotely when needed. Especially since we have a team that is majority parents when kiddos are sick, meetings don't have to be delayed.
Experiencing Zoom
What do you like best about the product?
The ability to conduct meetings and programs virtually, as well as attend those same meetings and programs without having to travel.
What do you dislike about the product?
Zoom use relies on Internet connection, which can be spotty at times and in certain areas. It also requires the device being used to connect have both audio and video capability.
What problems is the product solving and how is that benefiting you?
The ability to be able to continue connecting with patrons who do not want to or cannot be exposed to large numbers of people in an indoor setting--specifically during a pandemic. Zoom has been a life-saver in that regard.
Works well for our music studio
What do you like best about the product?
The annotate feature is awesome for online lessons for our music school.
What do you dislike about the product?
Sometimes the audio cuts in and out during a lesson.
What problems is the product solving and how is that benefiting you?
Being able to still teach a lesson when a student has to quarantine or doesn't have a ride to lessons. Also, we are able to continue teaching students who move away.
Overall Excellent Software - Needs Some UI Help
What do you like best about the product?
Easy to use and keep updated. The built-in chromakey works well if you have a green screen and lights. Bravo for breakout rooms, chat, gestures, and other tools.
What do you dislike about the product?
"End meeting" button in lower right corner forces you to look away from the camera at the most important time for eye contact. Put toolbar at top-center.
What problems is the product solving and how is that benefiting you?
Zoom saves me driving time and makes it easy to schedule meetings automagically with Google Calendar.
Consistent, Reliable, Evolving
What do you like best about the product?
It makes communicating super easy to do.
What do you dislike about the product?
I don't like the blur/alternate background filter. It needs improving. It doesn't look as clean as it could be.
What problems is the product solving and how is that benefiting you?
It makes it so easy to attend meetings. No excuses anymore that "I'm out of town that day." And so easier to schedule meetings with a lot of people - no matter where they are.
Works great for training!
What do you like best about the product?
Annotation on the screen and polling and breakout rooms. Very smooth.
What do you dislike about the product?
Sharing of meeting polls with teammates is a bit rocky.
What problems is the product solving and how is that benefiting you?
Integration with Mural is, I hear, something that you have done. I need it sometimes but have not tried it since I heard you solved it.
An indispensible tool in the modern age
What do you like best about the product?
Zoom has been incredibly useful to me as a meditation teacher. It's allowed me to gather together groups of students for communal practice and discussion. This proved to be a life-saver during the pandemic.
What do you dislike about the product?
The only downside of using Zoom is if you want to have multiple people running a given meeting (not all at the same time!). Their system does allow for this, but you have to do a lot of digging around in the settings to work out how to do it.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of drawing people together from varying parts of the world, allowing for collaboration and the development of community. It's a game-changer for someone like me.
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