Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Excellent. I've never had an issue using Zoom.
What do you like best about the product?
Easy to use and reliable. I find it very easy to navigate.
What do you dislike about the product?
Sometimes the connection is choppy but that may have to do with internet speeds, etc.
What problems is the product solving and how is that benefiting you?
I manage all my client meetings by Zoom that I would hold in person. I was able to get rid of my office and just work from home.
Zoom provides seamless video meeting services with great features at a great price.
What do you like best about the product?
The most helpful features about Zoom for my business are the ease of scheduling, particularly due to the integration with Calendly, quality of the video connection, and ability to meet with multiple people in multiple locations.
What do you dislike about the product?
From time to time, a meeting link will glitch, which results in me resending the link/sending a new link to my client. It seems to happen most often if I send the link in FB messenger, I'm not sure if there's a fix other than to send it in a different form of communication.
What problems is the product solving and how is that benefiting you?
Meeting with clients regardless of location has helped me grow my business.
I am 17, and I founded my own non-profit. I use zoom to teach immigrants. It is very easy to use.
What do you like best about the product?
It is very easy to use and with the help of zoom business, we can have meetings for more than 40 minutes. Moreover, we can use the same links for more meetings.
What do you dislike about the product?
There is not a lot about zoom that I dislike, but, zoom needs a lot of documents to subscribe it for zoom for nonprofits. Moreover, you cannot start another meeting if one is going on.
What problems is the product solving and how is that benefiting you?
Zoom is solving many problems such as removing bugs which helps make the meeting go smoothly. Moreover, we can download the zoom app and control all our phones' activities.
I use Zoom all the time for church, business, etc.
What do you like best about the product?
I am able to meet with people that I need to from all over the world.
What do you dislike about the product?
The price can be lowered. I can use other vehicles for cheaper or free.
What problems is the product solving and how is that benefiting you?
I am able to add files to me meetings, share presentations and save content from the meetings.
Zoom Is Great
What do you like best about the product?
Zoom is the easiest-to-use video conferencing service out there. The fact that people joining in don't need to create an account or install an app is key to accessibility.
What do you dislike about the product?
The friend function of Zoom is clunky. It would be great is Zoom supported user profiles so connecting with contacts ad hoc would be easy like Apple's Facetime.
What problems is the product solving and how is that benefiting you?
Being able to connect with large organizations remotely and with ease; Collaborative screen sharing and presentation is much easier to manage vs competitors; improvement w/ remote productivity.
Zoom is my go to for Meetings
What do you like best about the product?
It's very easy to use compared to other tools! The recording are simple to share, the option to send pvt messages helps navigate conversation amongst team without having to pull out our phones.
What do you dislike about the product?
There isn't anything I can think of that I dislike about zoom.
What problems is the product solving and how is that benefiting you?
- Collaborating with team
- Having meetings with clients and team and help driving conversation with the team
- Having meetings with clients and team and help driving conversation with the team
Zoom has made my business possible
What do you like best about the product?
I can keep working no matter what is happening in the world. It has enabled me to expand my business offerings.
What do you dislike about the product?
Hands off approach and how tiring it is to be on the computer instead of in person.
What problems is the product solving and how is that benefiting you?
I work with clients one on one, Zoom allows me to keep working no matter what is happening. If a client feels unwell, we can still meet which keeps me working. Vice versa as well.
My Clients Enjoy Meeting in Zoom
What do you like best about the product?
I've been using it for years so I know where everything is. I like being able to stream to other platforms and also being able to share my screen with sound. I like the virtual background ability too.
What do you dislike about the product?
Maybe just waiting for the recording to upload to my computer, but it's worth the wait. Clients enjoy receiving the replay.
What problems is the product solving and how is that benefiting you?
It solves the problem of connecting with my clients from around the world. It creates a greater sense of connection with the use of video.
Lots of features, easy to use, an industry standard
What do you like best about the product?
Zoom is user-friendly and has a variety of features that make it a more well-rounded product than some of its competitors. The layout options during a call give users the flexibility to customize their experience.
What do you dislike about the product?
It would be nice to be able to be added as a co-host of a meeting without being on a pro/paid plan. Sharing of files/links in the chat section of a live meeting is a bit tedious.
What problems is the product solving and how is that benefiting you?
Zoom provides an option for remote meetings with easy registration, scheduling, and hosting of the meetings. Especially during 2020, Zoom because widely-known and used, and so it is easy to get guests to join meetings, as most everyone is now registered to use it.
Amazing (imperfect) tool
What do you like best about the product?
Zoom is an amazing tool - it provides the ability to instantly connect with people from all over the world. Easy to jump into a meeting and use the platform, and has proven invaluable for business as well as social functions.
What do you dislike about the product?
The software has become increasingly unstable over the years - as someone who uses Zoom to train groups of up to 200 agents at the same time, it's panic-inducing when the software crashes during a screen share and kicks me out of the meeting.
What problems is the product solving and how is that benefiting you?
The increased costs for business travel and the changing post-Covid world has made Zoom an invaluable tool for conducting business in a way that is cheap, fast, and convenient for everyone.
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