Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Easy to use and Intuitive
What do you like best about the product?
Like so many other small businesses, we had to pivot to remote work and remote meetings without much notice in 2020. Our teams were able to learn the platform quickly and become comfortable with it in short order. Zoom has allowed us to stay connected, work efficiently, and do our best work even under not-the-best circumstances. Now with employees in multiple locations (including fully remote), we use Zoom daily.
What do you dislike about the product?
The only thing that gets in the way occasionally is Zoom launching slowly for some of our staff, but it really does seem to be a function of their hardware and internet connection as much as anything.
What problems is the product solving and how is that benefiting you?
We can bring various teams together for meetings and discussions about new projects, no matter where they are located. We also have used it for teambuilding and continuing education opportunities.
Great tool for communicating remotely with clients or friends & family
What do you like best about the product?
Very easy to use, video quality and reliability is great. Being able to break out into separate rooms for discussions is a very underutilized feature along with being able to annotate on screen.
What do you dislike about the product?
When you are in a live Zoom session you can not change your settings. For example, if in settings you have not enabled co-hosts, or co-hosts to share their screen, you can not make that change during the live session easily. It would be great for a pop up to appear that states "You have not enabled co-hosting, would you like to enable now?"
What problems is the product solving and how is that benefiting you?
Remote trainings to all of our offices in several locations. We use Zoom to quickly communicate when it is beneficial that we can see each others screen vs talking on the phone.
Simple, reliable and good quality
What do you like best about the product?
Zoom is especially helpful when I want to share my screen with clients or have multiple clients on a call at the same time.
What do you dislike about the product?
Zoom is my favorite platform for telehealth. If the internet connection is poor, then the sound quality isn't great. I just use video and call on the phone as a workaround.
What problems is the product solving and how is that benefiting you?
Zoom has given me a secure, high-quality platform to do remote sex therapy with clients. I can see couples who are in different locations and share assessments.
Excellent Tool for Meeting with Clients!
What do you like best about the product?
Zoom was a huge asset to our law firm during the height of the pandemic to allow us to continue to meet with clients remotely. This has continued to be a great tool for our office to utilize for family meetings to eliminate the need for everyone to travel to attend - which many clients are very grateful for as it allows all family members to be present but not have the time and expense of traveling.
What do you dislike about the product?
We find it a bit tricky for some of our elderly clients to work with the computer for video meetings but they typically can figure out how to participate via phone.
What problems is the product solving and how is that benefiting you?
Zoom solves our problem of coordinating a date and time for multiple family members to allow for traveling and availability because with Zoom no one has to travel and it is a lot easier for people to carve out an hour of time instead of several days to travel in from out of state.
The future is here
What do you like best about the product?
Zoom eliminates borders and allows people to connect all over the world! I love that we can record meetings and easily share them with others.
What do you dislike about the product?
There isn't much I dislike about Zoom, maybe the audio quality as it is hard to hear some people, depending on their internet strength as well.
What problems is the product solving and how is that benefiting you?
Zoom allows us to have staff meetings even if some people cannot be physically present. We also now offer online training sessions over zoom for clients who cannot come into the facility.
User Friendly
What do you like best about the product?
Easy integration with Office 365 with the calendar functions
What do you dislike about the product?
Better templates for simple meetings & better way to check when clients are trying to schedule meetings; ie find a time to meet
What problems is the product solving and how is that benefiting you?
Ability to create meetings with various attendees being in different areas
Great for Teaching Classes, Meetings, and Social Media Lives
What do you like best about the product?
Zoom is very easy to use. I can hold meetings remotely, share screens, and go live on Facebook.
What do you dislike about the product?
Zoom video quality is not always the best.
What problems is the product solving and how is that benefiting you?
Zoom allows me to hold remote meetings and classes. It cuts down on commute time and expense. I can easily share screens. And I can easily collaborate with others and record videos.
Video calls with ease!
What do you like best about the product?
Video calls on Zoom is very intuitive. Whether you're setting up a call or simply participating in a call, it's a piece of cake. The additional "fun" features (e.g., static or video backgrounds, etc.) are great.
What do you dislike about the product?
I think every user should have the ability to determine where they appear on the screen in gallery mode (e.g., put me in the top middle, etc.). How you appear to others is helpful so it would be great to have more ways to make this easier.
What problems is the product solving and how is that benefiting you?
Zoom makes it very easy to quickly connect with my co-workers in a fun face-to-face environment. Being able to connect with remote employees is very beneficial.
Podcast Host
What do you like best about the product?
The ability to record meetings and download to my computer is very valuable and user-friendly. It's easier on zoom than other video programs.
What do you dislike about the product?
I am unable to use specific microphones and record in zoom at the same time. Zoom does not recognize certain equipment to use while recording.
What problems is the product solving and how is that benefiting you?
Being able to connect with individuals from all over the country that without zoom, I would not be able to talk to and connect with as easily.
Zoom Changed the Way I Do Business
What do you like best about the product?
As a Social Media Strategist all of my work is done through digital platforms. By utilizing Zoom I can share my screen, give clients real time updates, and make changes while we are collaborating. It also makes the meetings more efficient by saving time from communiting to or from an office or coffee shop. It also means my client has an easier time scheduling an appointment around our schedules.
What do you dislike about the product?
The virtual backgrounds or blurred backgrounds sometimes cause visual disturbances during a meeting. I understand that a green screen makes it easier and that this kind of tech is a dream to have anyway, but having things randomly come into focus behind me can make the meeting have a distraction.
What problems is the product solving and how is that benefiting you?
I'm saving time and money by not having to meet with clients in coffee shops or spending money on gas. I am no longer spending time commuting to a meeting, I just have to sit down at my desk and I'm ready to go. it makes everything easier. It also means that I no longer have to print out items for meetings or share a small laptop screen, I can share my screen and they see it on their device. It makes collaboration so much easier.
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