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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Karen N.

Teaching on Zoom

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has enabled me to teach successful and well liked art classes every week.
The connection is excellent and i have had good reviews.
What do you dislike about the product?
No downside to Zoom. My students are happy, and therefore I am happy!
What problems is the product solving and how is that benefiting you?
I'm able to conduct classes, get feedback on chat, and record and send each session to my students.


    Caroline C.

Perfect for staying connected and sharing ideas

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
You don't need to download anything to use Zoom. Anyone can connect to a meeting or call and it's really user-friendly. Additionally, I find that it's simple even for those who aren't necessarily tech-savvy.
What do you dislike about the product?
Some of the more advanced features are behind a paywall, but that's pretty typical of any service. Also, you do need to have a good connection on both ends if you want a high-quality chat or meeting.
What problems is the product solving and how is that benefiting you?
The idea of meeting virtually was pretty non-existent a couple of years ago. I used to have to commute over an hour for certain meetings and now I just hop on a Zoom call in my office.


    Anna B.

There just isn't a comparison for the quality and convenience of zoom for big group meetings.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like the different views available, where you can see everyone who's speaking or just yourself or just the one speaking. I also like how hosts can mute people if they notice there's some background noise one participant doesn't notice. They don't have to stop the meeting or anything, the host can just politely mute the person without interrupting the current speaker.
What do you dislike about the product?
Sometimes it's difficult to find a meeting from my account screen, which I take to mean that the account home isn't very intuitive.
What problems is the product solving and how is that benefiting you?
I work remotely, so I really need to be able to host meetings online. I also study Hebrew in my spare time and my Hebrew classmates live all around the country.


    Dylan C.

Great reliable service

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The ability to have high-quality video and Audio during a meeting is essential. Being able to also control those settings like having high Fidelity audio as well as hi bandwith video streaming is important to me.
The ability to share screens in certain webpages open on your browser Etc.. is a great option as well
What do you dislike about the product?
Not really much to be honest. Zoom is pretty much my favorite platform to use for video conferencing and meetings. The only other thing that I would be able to think of is to have the ability to zoom in and out when controlling someone else's screen. Sometimes when controlling someone else's screen the characters on their screen orbit too small and I can barely tell what's going on. There's also a lot of latency and weird glitches sometimes when controlling someone else's screen
What problems is the product solving and how is that benefiting you?
Conferencing with people every day is the main way that zoom has been benefiting me. Meeting with people to close sales calls and also discuss other things. I am a music coach and meet with my students over zoom frequently


    Tracy M.

Thank you for creating the best app in the world!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
This has enabled me to connect with the world.
What do you dislike about the product?
I can’t think of one thing! It has so many features, so many make communicating seem less of a job.
What problems is the product solving and how is that benefiting you?
Communication, being able to meet with others, in many different capacities. The ability to work together, with screen sharing, whiteboard etc..


    Sean H.

Solid and reliable for all web conferencing needs!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Easy to set up and connect. Easy for users to join. It's the standard for a reason and has never let us down! We use it every single week. More reliable than any other software out there
What do you dislike about the product?
I wish the meeting invitation emails were a bit more compact, as it can be hard to navigate if you are just trying to share a simple link to someone. Maybe I am using it in an unexpected way though.
What problems is the product solving and how is that benefiting you?
All of our employees are remote, so Zoom provides easy communication and access even though we are states away. It helps boost morale being face to face and increases our bond as a team.


    Shaquoya B.

Makes my life so much easier

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love how zoom keeps me connected with my team and makes my job so much easier. I love how I can give them quizzes and tests and all of the above
What do you dislike about the product?
There is not thus far that i dislike about zoom
What problems is the product solving and how is that benefiting you?
Being able to stay connect with my remote position


    Judith C.

Exceptional

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Secure privacy for therapy sessions built on trust or the company created by a long history with this company . Breakout rooms for therapy groups and ease of use of features . Gallery view for therapy sessions feels the closest to the in person experience we all miss as well .
What do you dislike about the product?
Other than not meeting in person not much.
What problems is the product solving and how is that benefiting you?
We were moved to all virtual sessions die to Covid for therapy . Some have stayed virtual and the trust has grown even though there has been movement back zoom has allowed me to feel connected and be able to offer that flexibility without compromising relationships


    Janelle G.

The best video conferencing system I've used

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use for both business and personal use with adequate options for free and great options within the paid platform. I especially like the ability to use breakout rooms.
What do you dislike about the product?
Early on, I believe there were issues with security but I personally have not experienced this problem.
What problems is the product solving and how is that benefiting you?
Zoom has really improved my ability to connect with colleagues and friends on a more personal level. I particularly like being able to see people's faces. I also appreciate being able to review calls I wasn't able to attend and to skim the transcripts to take minutes.


    Eduardo S.

Very Good and professional tool. ALMOST flawless.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, intuitive, easy-to-create links, meetings, invitations. Pretty much, all-in-one solution for our Conferencing needs. Also, great pricing blocks, pay only for the level of service you need. On the spot.
What do you dislike about the product?
Sometimes, Zoom does with audio restrictions whatever it wants. For example, I set the conference to be closed-mic for everyone, and then 1 or 2 people come in with their mics open causing disruptions in the meetings. Not sure why, but Zoom allows this to happen even when we set the meeting to start with everybody on mute. Like I say, it's selective, not 100% start the meeting like that and the admin, me) has to mute them manually.
What problems is the product solving and how is that benefiting you?
The need to broadcast meetings and conferences, especially during the pandemic, when there was really no other alternative. Zoom allowed us to keep working with our seminars and groups from far away, when presence-only meetings were not possible.