Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
So much better than Teams - or anything else
What do you like best about the product?
Zoom holds calls even when my Internet connection is slow when other platforms drop the call. Great flexibility and options for breakout rooms and polls makes interaction with big groups really effective.
What do you dislike about the product?
Literally nothing - everything works as I want it to
What problems is the product solving and how is that benefiting you?
We are a training company and decided to stay online permanently after the pandemic because feedback from our Zoom trainings was as good as the face to face trainings, and they were much more profitable
RELIABLE PLATFORM AND EASY TO USE
What do you like best about the product?
Zoom keeps everyone in our company connected. It is userI feel our me-friendly and easy for everyone to use. People can join the meeting using thier computer, laptops, Ipad and phones.
What do you dislike about the product?
I feel that our meetings are more productive and allow people to be heard easier in person.
What problems is the product solving and how is that benefiting you?
It keeps everyone in our company connected. There have been no disruptions in our business since we started using zoom. It allows us to connect with business associates in other states and save our company money since we are not traveling as much.
Brilliant Tool for a new world of work
What do you like best about the product?
Being able to quickly pull together meet meetings with multiple people - the ease is what makes zoom so great and the convenience of creating scheduled meetings means we can all work collaboratively
What do you dislike about the product?
Sometimes the lAtency can mess up and delay the picture and audio - at times this has meant it's difficult to hear the person speaking if the internet drops out thought it's rare
What problems is the product solving and how is that benefiting you?
Working remotely - allows for me to work from home and have a balanced family life - it gives me an opportunity to see people face to face and build a closer connection
Changed the way I do business and I can connect with so many more friends. I LOVE ZOOM!!!!
What do you like best about the product?
Our company went to Zoom the day after we went indoors for Covid and we still use it - makes it much easier to see people, more people. I also reconnected with a love of old friends and my family and I started a Sunday at Noon Zoom in March of 2020 and have been there EVERY week.
What do you dislike about the product?
Not being able to hug live. Also, you can feel someone when live in a way you cannot on screen. I HATE that the iPhone and Chrome Book cannot have the remote passed - we need signatures and cannot do with these devices and many come on their iPhones. Seems crazy to me.
What problems is the product solving and how is that benefiting you?
Used to have to drive to see everyone and also for all our meetings and trainings. Zoom has changed my life - am never going back to how it used to be. Also, can meet with people all over the country plus the ability to hop on a Zoom NOW.
A necessity for our Business
What do you like best about the product?
Zooms connectivity and reliability is second to none. Links easily with Google calendar making setting meetings a breeze.
What do you dislike about the product?
Minimum processor strength needed for dynamic backgrounds without a greenscreen is quite high,
What problems is the product solving and how is that benefiting you?
I run meetings all day with clients and coworkers, everyone knows where to find me. Having my own Zoom room is such a great benefit.
The only way to do business
What do you like best about the product?
Simple interface that can even be taught to luddites. We have 80 year olds who are now zoom experts.
What do you dislike about the product?
Some of the options can be confusing. Some of the terms can be ambiguous and make navigation difficult
What problems is the product solving and how is that benefiting you?
We had to shut down in person meetings during COVID. This allowed over 200 of us to keep in contact multiple times daily.
Making meetings accessible and less stressful.
What do you like best about the product?
Zoom allows people to attend meetings without needing to commit to attending, by needlessly driving to and from.
We have seen an increase in meeting attendance due to the flexibility.
We have seen an increase in meeting attendance due to the flexibility.
What do you dislike about the product?
The view changes that end up hiding chat and meeting acceptance requests when you share a screen is an annoyance.
Another thing is changing the static image when it using a camera... That accessibility cod be improved.
Another thing is changing the static image when it using a camera... That accessibility cod be improved.
What problems is the product solving and how is that benefiting you?
Meeting in person is time consuming and zoom allows for easier attendance.
More attendance helps the organization grow and improve.
More attendance helps the organization grow and improve.
I used Zoom prior to COVID & still haven't been disappointed!
What do you like best about the product?
I love that I can share my screen & give people remote control. I'm a financial professional, so these features allowed me to continue to work as needed, in spite of everything needing to be virtual once the COVID shutdowns started.
What do you dislike about the product?
Very occasionally there are audio or lag issues, but it's so infrequent it's not truly an issue.
What problems is the product solving and how is that benefiting you?
Allows me to operate remotely, whether that's with out of state clients or for the convenience of not doing in person meetings. Needing to be virtual in COVID was the main issue Zoom solved.
Zoom is my go-to platform! No other company compares
What do you like best about the product?
I like how easy it is to use. I work with a wide variety of age groups and all my customers can figure Zoom out quickly and with ease. I like all the features from blurring the background to multiple people being able to share their screens at once! Click the link you're in! Thats it!
What do you dislike about the product?
I honestly cannot think of anything that I dislike about the platform itself. The only issues I ever have are with connectivity and that has nothing to do with Zoom.
What problems is the product solving and how is that benefiting you?
I deal with customers from across the USA, Canada, Mexico and occasionally overseas. There's no way I could travel to every customer that I need a meeting with. Zoom makes it possible to have quick face-to-face meetings. I can join meetings on my phone while I'm on the go and I am able to be part of our daily briefing meeting no matter where I am at!
Great way to meet virtually!
What do you like best about the product?
Zoom was clutch for our business during the lockdown, as clients felt like they were still getting face-to-face contact while being safe. We have continued to use Zoom for meetings with clients who reside out of the area or simply feel that a video call fits into their schedule better.
What do you dislike about the product?
Sometimes, the dashboard can be a little tricky to manage and track scheduled meetings. We have a point person who understands it all well, but when someone unfamiliar tries, it's not always the most user friendly and has caused confusion.
What problems is the product solving and how is that benefiting you?
It's making it easier for clients to feel like they are having personal contact with our attorneys without having to meet in person. It is much more convenient for many of our clients.
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