Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Great for all my small business needs
What do you like best about the product?
It's helpful that I can preset what my meeting needs will be. Fairly intuitive with easy to use help links.
What do you dislike about the product?
Not really anything I dislike about zoom.
What problems is the product solving and how is that benefiting you?
It's quick and easy to set up a last minute meeting and invite people. They arrive quickly and off we go to problem solve.
Zoom is a must have tool
What do you like best about the product?
Zoom is helpful because it allows flexibility for meetings. I appreciate that we can log on anywhere anytime. This lets everyone stay on the same page more frequently.
What do you dislike about the product?
Zoom tends to freeze alot. Sometimes you can still hear people but other times you can't. I don't think this is Zoom but perhaps having a better internet connection.
What problems is the product solving and how is that benefiting you?
Allows us to connect anywhere. It's hard at times to get all team members together. We are more productive because we can collaborate more. People stay on target a lot more.
Zoom rocks our business
What do you like best about the product?
Zoom has been the most stable platform we've used. We have clients from around the world on every type of computer setup and everyone has been able to join calls without trouble. It's intuitive, easy to operate, and easy enough that my grandmother can access the platform. However simple it is, the tools are powerful and encourage collaboration across the user base.
What do you dislike about the product?
I think the hard part about zoom is the waiting time. There are times we start a meeting, the host is waiting, and the platform is waiting to let someone into the meeting. It takes 2-4 minutes at times. We know that we are all waiting to be let in as we are texting/slacking each other trying to figure out what's going on.
What problems is the product solving and how is that benefiting you?
We like to meet our clients face to face. It's helps to solve basic communication barriers. The platform encourages communication behind the scenes so we can do a private check in during challening meetings.
Not their fault
What do you like best about the product?
Normally works well
They fixed the security issues I had back when everyone started using it
Easy enough for my senior clients to use
Like it better than Skype and GoTo from years ago
They fixed the security issues I had back when everyone started using it
Easy enough for my senior clients to use
Like it better than Skype and GoTo from years ago
What do you dislike about the product?
Every few times chrome updates (seems like biweekly now) they disconnect the extension for zoom so I am not able to send invites from google calendar
Very annoying because Zoom does not believe in customer service/tech support being available
Have to do it through chat and takes 2 weeks (how long it took to find the problem I was having with blurred background) to get a tech support person to actually screen share where if I could just get a live person on the phone, it would be done in 45 minutes (how long it took when I called in to cancel my auto-renew and the lady felt bad for me and helped walk me through finding the extension)
I remember in the early 2000s lawsuits of internet providers throttling other providers services and maybe Zoom needs to do that since google is pushing their "teams"
Very annoying because Zoom does not believe in customer service/tech support being available
Have to do it through chat and takes 2 weeks (how long it took to find the problem I was having with blurred background) to get a tech support person to actually screen share where if I could just get a live person on the phone, it would be done in 45 minutes (how long it took when I called in to cancel my auto-renew and the lady felt bad for me and helped walk me through finding the extension)
I remember in the early 2000s lawsuits of internet providers throttling other providers services and maybe Zoom needs to do that since google is pushing their "teams"
What problems is the product solving and how is that benefiting you?
As an insurance agent, I no longer drive 40k plus miles a year to meet with clients
Not being face to face, I can only verbally explain what I am talking about
With Zoom, I am able to screen share Summary of Benefits and Illustrations to help the prospect better comprehend what I am proposing
Not being face to face, I can only verbally explain what I am talking about
With Zoom, I am able to screen share Summary of Benefits and Illustrations to help the prospect better comprehend what I am proposing
Connecting Over the Miles
What do you like best about the product?
I have a small spiritual direction practice that involves meeting with clients once a month for about an hour each time. Before the COVID-19 pandemic, I only met with clients in person. About a year after the start of the pandemic, I received a request from someone in another city who wanted to schedule spiritual direction with me. I was not sure how well I would be able to connect with someone using Zoom, but I offered to try. It turned out that our one-on-one Zoom meetings were just as effective as my in-person sessions with other clients had been.
What do you dislike about the product?
At the close of my in-person spiritual direction sessions, I typically hold hands with my client and pray for them. With Zoom sessions, I still end with prayer, but I miss the simple touch of holding hands.
What problems is the product solving and how is that benefiting you?
During the height of the pandemic, I would not have been able to continue offering spiritual direction without using Zoom. I also discovered that a group of spiritual directors I knew from our years in training had changed their monthly peer supervision sessions from in-person to Zoom meetings. That allowed me to return to peer supervision with the spiritual directors I knew who lived in another state. I have now registered for peer supervision via Zoom through Spiritual Directors Internations. None of these connections would have been possible without Zoom.
Easy, cost effective method of hosting meetings
What do you like best about the product?
Zoom was very easy to setup. Free to include others. Lots of great features. Compatible with many devices.
What do you dislike about the product?
sound delay makes certain things difficult.
What problems is the product solving and how is that benefiting you?
Especially during covid, Zoom provided a cost-effective way to host meetings and other events. It allowed us to keep in touch with others while keeping everyone safe. Outside of covid, zoom provides us with a way to make events accessible to those with mobility issues and gives us options during winter months.
Zoom helps me grow my professional business and keep in touch with family across the globe.
What do you like best about the product?
Zoom helps provide personal face to face interaction to increase my sales and communicate with my family.
What do you dislike about the product?
It would be helpful to be able to have more than one zoom room open across devices to two different addresses.
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet and train new agents personally face to face.
Best Video Calling service for meetings
What do you like best about the product?
Easy to setup and use, it's very intuitive.
What do you dislike about the product?
I don't like that it logs me out when it updates, which it does pretty often.
What problems is the product solving and how is that benefiting you?
It makes it easier for us to communicate with our various partners across the country
Great experience. Reliable and user friendly.
What do you like best about the product?
Reliability. Ease of use and scheduling. Copy link for sharing and scheduling. Features for document sharing/screen sharing. Fees for use are reasonable.
What do you dislike about the product?
Gallery feature/screen layout is sometimes awkward. Especially for conferences with multiple speakers.
What problems is the product solving and how is that benefiting you?
Solving problems with Court hearings, especially during Zoom. Personally, allows for connection with family.
Excellent meeting functionality
What do you like best about the product?
Ability to mute all participants. Often people take a phone call and forget to mute
What do you dislike about the product?
Limited functionality on smart phone. Inability to save survey questions
What problems is the product solving and how is that benefiting you?
I have been using zoom for a number of years. Duing the pandemic we used it exclusively to conduct business meeting and member training
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