Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
Exceptional product that allows us to effectively work on the digital front
What do you like best about the product?
How easy it is to collaborate with teammates, I also love that it integrates with HubSpot & Outlook.
What do you dislike about the product?
Sometimes it makes my browser I am sharing painfully slow...
What problems is the product solving and how is that benefiting you?
It is solving the problem of being a global company with employees and contacts around the world. It allows us to collaborate and progress our work and our companies while sitting all around the world. It is far superior to slack as a video sharing/conference calling platform. This is the reason our company uses slack, but then Zoom for important meetings and calls
Zoom Is My “Go-To”
What do you like best about the product?
Zoom Pro account is easy to use and it's incredibly easy for those unfamiliar with the platform to get started.
What do you dislike about the product?
I love everything about Zoom. I've been using this platform for years and the updates keep getting better.
What problems is the product solving and how is that benefiting you?
I've been using zoom as a remote community events organizer for about 4 years. It solves my question on how to bring people together in easy and efficient ways.
ZOOMING
What do you like best about the product?
I love the interface with my calendar. I also like the control I have over guests, such as when they are admitted to the meeting, I can mute everyone and easily host breakout rooms.
What do you dislike about the product?
I have used other services and for video conferences I find Zoom easiest to use both as a host and participant.
What problems is the product solving and how is that benefiting you?
We can collaborate with people in real-timereguarless of location
I have had great experiences with Zoom
What do you like best about the product?
The ability for clients and customers to log in easily - ease of use for the customer experience
What do you dislike about the product?
Sometimes it's not intuitive and confusing for me - things keep changing - for example, now the student comments are turned off in chat by default and I have to remember and manually turn them on each time I host a meeting of webinar - it's annoying that the defaults change without allowing us to choose.
What problems is the product solving and how is that benefiting you?
Teaching remote classes, events and workshops
Powerful option for online classes and meetings
What do you like best about the product?
I enjoy the breakout room options and the ability to share screens. I also like the option to record meetings and to toggle between speaker view and all participants.
What do you dislike about the product?
I wish it didn't take so long to convert the video recording after the meeting ends. I also wish there were a way to automatically send meeting recordings to participants after the meeting ends.
What problems is the product solving and how is that benefiting you?
Being able to teach classes to more students who live further away. Allowing for the convenience of meetings without having to meet in person. Also, the recordings allow people who missed a class to go back and watch it later.
Useful Tool for Non-Profits
What do you like best about the product?
Ease of use. Access for all. Admin use.
The ability to customize content and share your screen.
It allows for more options during meetings.
Similar to competitors but Zoom now has a stronger name/brand recognition in this market space.
The ability to customize content and share your screen.
It allows for more options during meetings.
Similar to competitors but Zoom now has a stronger name/brand recognition in this market space.
What do you dislike about the product?
Time limits.
Toggling through multiple screens to see all of the "faces" on the call is a hassle.
Have options to reduce the size of each video window so that all panes can be viewed at once.
Toggling through multiple screens to see all of the "faces" on the call is a hassle.
Have options to reduce the size of each video window so that all panes can be viewed at once.
What problems is the product solving and how is that benefiting you?
Zoom is keeping people safer and more efficient by allowing work (and meetings about work) to take place anywhere with an internet connection. We have become more efficient with our time management due to Zoom.
Straight forward user experience
What do you like best about the product?
Helps me connect with my clients and build relationships. I appreciate the ease of use and ability to quickly set up meetings. It would be helpful if there was a way to fully integrate into Outlook without having to copy/paste invite info.
What do you dislike about the product?
Integrations with other software to improve efficiency in setting up meetings or presenting the log-in info with less "clutter." I end up deleting almost all of the meeting log-in information because it's not pertinent if there's no password required.
What problems is the product solving and how is that benefiting you?
It helps me connect with clients without having to be in person. Zoom allows me to have face-to-face interaction and provides me with a reliable platform to work.
Reliable and consistent service
What do you like best about the product?
All audio and video functions work consistently well, rarely experience lags or drop offs even with poor internet connections. User interface is intuitive and simple to navigate. Recording function is excellent and I like the option of video or audio only.
What do you dislike about the product?
Not much to dislike, but if I'm being really picky the video background fidelity is lower than I'd prefer. The Zoom links for recurring meetings seem to give my teammates problems when joining the meeting sometimes, as if the link generated is incorrect.
What problems is the product solving and how is that benefiting you?
Like everyone, Covid has forced business people into remote communications instead of face-to-face. Zoom has enabled me to create stronger personal relationships with clients that would be far more challenging via email or phone. As a consultant, building trust is critical, and zoom has been a virtual blessing to assist my efforts.
Easy to use
What do you like best about the product?
Easy to use and integrate a team that are working remotely
What do you dislike about the product?
It would be nice to have an easier way to set up a meeting to be run by someone else.
What problems is the product solving and how is that benefiting you?
Our office has moved to partially remote, and zoom makes conferencing easier
Zoom is cost effective and great!
What do you like best about the product?
Price, ease of use and support. We love it!
What do you dislike about the product?
Nothing at all. Everything works great, it's affordable and service is great.
What problems is the product solving and how is that benefiting you?
Virtualized programming for distant and medically compromsied customers.
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