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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Legal Services

Zoom and amazing tool to work smoothly

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is a tool that helps my team to work quickly and fast. Zoom connects video, chats and more in one amazing app to be successful with our clients. No delays, no disruptions.
What do you dislike about the product?
I Would like to have more emoticons or funny items to relax my conversations, probably a gallery of them to interact with my customers or when I need to do a training.
What problems is the product solving and how is that benefiting you?
Zoom placed me close to my clients, Actually to my work team, and all people involved in projects. Zoom is a great tool to keep track of all tasks and meetings without the need to be in the same place.


    Civic & Social Organization

Great Tool for Community Building

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The ability to share screens, change views easily and keep our meetings private with a waiting room are key functions of zoom. I work in nonprofit / charity and the ease of getting and using Zoom are important in order to connect with many different types of users.
What do you dislike about the product?
The only downside is if you have longer or larger meetings, you need to subscribe and the cost could be a barrier to some in nonprofit area.
What problems is the product solving and how is that benefiting you?
Allowing us to meet through continued health threats. Allowing at-risk or vacationing members of our community to continue to participate with the in-person community.


    Religious Institutions

Super helpful service!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like that Zoom allows us to broadcast and view our church service at home to people who don't feel comfortable coming to in-person worship.
What do you dislike about the product?
When glitches happen and we get kicked off the zoom. This can be very frustrating and inconvenient when we are in the middle of our Church service.
What problems is the product solving and how is that benefiting you?
It saves us time and money by hosting meetings on Zoom rather than in person. It helps when we have someone out of town that needs to attend a meeting. It has given us the ability to have guest preachers from other parts of Canada like Ontario and Quebec.


    Non-Profit Organization Management

Zoom Review

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Just being able to connect with multiple people remotely. Sharing screens and helping people troubleshoots things is also really helpful. Starting out in the pandemic, we toggled back and forth between Zoom and Google Meet and found Zoom to be much more user friendly.
What do you dislike about the product?
Mostly real particular things for very particular instances. For someone who schedules meetings (executive assistant), I would love more permissions such as assigning host duties in advance to non-paid account holders. I understand why I can't do that, but when a host is needed, I have to attend and transfer duties, so that is still happening regardless.

My supervisor has enabled me to schedule meetings through her account via the zoom webpage, which is great. I'd love for that ability to schedule meetings be enabled in the google scheduling app. I very much enjoy scheduling through google calendar, but can only create a zoom through google calendar with my own account and not my supervisor's.

I would Love Love LOVE an anonymous Q&A in the zoom meeting platform. We purchased Zoom webinar just for this reason, but found it isn't as engaging for the meeting we also want anonymous Q&A for.
What problems is the product solving and how is that benefiting you?
not sure? I definitely like how they are working towards new modifications and they make it known. I also like that they offer trainings either live or recorded to refer to.

Can zoom help me trouble shoot hybrid meetings with multiple screens in person? Dumb logitistical things like that.


    Consumer Services

Daily Zoom Usage

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I use zoom almost daily. To manage my business through internal meetings along with meetings with clients from around the world. Zoom works very well, it's easy to share a screen or host large meetings and classes. I like the polling feature and the ability to mute people.
What do you dislike about the product?
The only real downside is that you need to pay to talk for over an hour. Meetings are typically an hour but often run just a few minutes over. We use this enough to choose the paid option but if I only hosted meetings once a week it would be frustrated to pay for the 7 extra minutes of time per month that I may need.
What problems is the product solving and how is that benefiting you?
It costs a lot in time to travel to meeting locations. With gas being expensive, as well, it really helps with efficiency and cost to host meetings virtually. Zoom allows us to easily host these.


    Rebecca D.

Love Zoom! So intuitive and easy to use in lots of ways

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
It is easy to use and understand. It has lots of useful features for work and leisure uses - the whiteboard is good for online group games with friends and colleagues. Share screen is easy to use. Breakout rooms are useful for big groups and conferences.
What do you dislike about the product?
It would be good to have one button you can press in order to make it so that anyone on the call can share screen without having to ask or swap it back and forth.
What problems is the product solving and how is that benefiting you?
The ability to connect with colleagues all over the world with one simple web link or a personalized link is so great. It also integrates with my calendar and online booking platforms.


    Mary T.

A lifesaver for our church during the COVID pandemic

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
We were able to set up our account quickly, and we began meeting and worshiping online. The basic settings were easy to configure. Thankfully, there is a phone option for the few who don't use computers.
What do you dislike about the product?
Our biggest challenge was training people who don't use computers much. It took time, but most people were soon on board.
What problems is the product solving and how is that benefiting you?
Relationships are the lifeblood of church life, and we needed a way to continue meeting during the COVID-19 pandemic. Now that we are able to meet in person again, we continue to offer a connection via Zoom so that others can continue to join in remotely.


    Civic & Social Organization

I love Zoom! It has saved lots of time and a way to keep in touch that we had not thought of before!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
That you can join a meeting without downloading anything. Easy to join even if you don't know anything about video calls. We also tried Google meet and it captioned
What do you dislike about the product?
not being able to caption a meeting. Working with people with disabilities this would be a great improvement. live captioning would be helpful for people with hearing loss
What problems is the product solving and how is that benefiting you?
Being unable to meet with some people in person; being able to meet with someone who isn't in the area; training and webinars; group meetings. We never slowed down during the pandemic


    Rachel O.

most influential decision maker for conferencing platforms for Nelson Mullins

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, easy to teach and consistently reliable. breakout rooms are by far the most valuable piece of zoom conferencing for my attorneys and clients
What do you dislike about the product?
I dont have any complaints. it works great for all my meetings.
What problems is the product solving and how is that benefiting you?
zoom is solving an array of legal matters for my team and attorneys. It's the method we use for Mediation, Depositions and Arbitration. It's how we ultimately win court battles or reach settlements for our clients


    SJ H.

Zoom is the central tool I use to coach my clients

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The way that Zoom links to my calendar for scheduling and ease
What do you dislike about the product?
The scheduling wondow doesn't always allow me to add guests and it doesn't allow me to put that the meeting is recurring and I have to do a weird work around which can result in many steps
What problems is the product solving and how is that benefiting you?
Connecting with clients in a safe, remote environment