Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Zoom is hands down the best
What do you like best about the product?
I love the chat feature and that we are able to be in several meetings at once. The breakout rooms are perfect when teaching classes and needing to pull someone to the side.
What do you dislike about the product?
There are some audio issues that seem to be consistently happening. When sharing the screen and audio I get a lot of lag and delay for other viewing what I'm sharing
What problems is the product solving and how is that benefiting you?
Zoom is solving communication problems. I am able to use the chat feature throughout the day with my coworkers and also host meetings when needed. Great benefit to have
The most crucial platform for the smooth running of virtual meetings and webinars
What do you like best about the product?
It's reliable. It completes a recording without having to press the record button. You have an excellent record of yuur event to share at a later date. Other competitor platforms are glitchy.
What do you dislike about the product?
At times, I'm unable to access my own meeting as host when a partner platform has arranged my meeting on my behalf. It should be a no-brainer to be able to access my account when I'm logged in at all times.
What problems is the product solving and how is that benefiting you?
Having to meet people in person all around the world. Being able to speak to clients in the 4 corners of the globe. Yes, it's time saving. It means I can have back to back meetings without moving from my desk.
Zoom significantly enhanced the way we do business.
What do you like best about the product?
I like the ease in which my customers can connect with my computer so I can show them the benefits of our custom sinks visually. This is a huge upgrade in our customer service and overall appeal to our prospective customers.
What do you dislike about the product?
From my perspective, the only negative is that the emails I send to my customers to connect on Zoom often go to their junkmail.
What problems is the product solving and how is that benefiting you?
My website is very large and somewhat difficult to navigate. By sharing my screen with potential customers I am able to navigate quickly to the appropriate pages and photos. This has significantly cut down the time I must spend with clients on the phone. The feedback we have garnered from customers indicates they feel this has been a huge upgrade.
VP, Finance and Operations
What do you like best about the product?
I love that Zoom is easy to use regardless of the type of device you are using. It was designed to accommodate in-experienced users and function well enough to serve business needs. I also love the filter features and the image enhancement options.
What do you dislike about the product?
There isn't anything I dislike about Zoom.
What problems is the product solving and how is that benefiting you?
Zoom enabled our business to transition to electronic meetings literally within minutes the first day of stay-at-home orders in 2020. We had some non-technical users and because of Zoom's user-friendly platform we were able to get them up to speed and functional remote. I didn't expect it to be that easy!
Hybrid Workforce!
What do you like best about the product?
Zoom is by far the best video conferencing product on the market. I've used them all, and Zoom the easiest product for employees to use. Zoom can integrate with so many other softwares (slack, gmail, etc), easy to use in conference rooms, easy to schedule on gcal, etc.
Zoom just makes sense. As a workplace manager, the future of work is hybrid working. Zoom makes employees feel as if they are in the room.
Zoom just makes sense. As a workplace manager, the future of work is hybrid working. Zoom makes employees feel as if they are in the room.
What do you dislike about the product?
The only feedback I have is that you cannot upload specific file types in the chat.
What problems is the product solving and how is that benefiting you?
Again, the world of hybrid working has change the office. Zoom solves problems that go beyond work itself, but helping keep culture alive for office that remain working remotely now.
Making Businesses More Efficient
What do you like best about the product?
Ease with setting up meetings. I especially like the ability to share the link with my clients.
What do you dislike about the product?
I haven't had a downside to my use of Zoom
What problems is the product solving and how is that benefiting you?
Saving T & E budgets. I have the ability to increase my client base globally without the rigors of travel.
Remote Healthcare Administration
What do you like best about the product?
My company is entirely remote and we rely on good communication tools to keep our daily operations running. I love the easy to use meeting recording, screen sharing, and most of all audio and visual quality of the meetings. We use zoom daily for team meetings, individual training sessions, team training sessions, webinars, sales meetings, revenue meetings, and meetings with our doctors and their staff.
What do you dislike about the product?
The downsides of zoom, is that it can be difficult for non users to login to meetings. The toolbar gets in the way during meetings or pops up when we don't need it & we have to wait for it to disappear. Figuring out how to share sound during a meeting is usually a challenge that we have to relearn on the rare times we need it.
What problems is the product solving and how is that benefiting you?
Having an entirely remote company can be difficult especially when you are training people daily on projects and activities. Without zoom- I don't think I would be able to run my company as effectively as I do now. When I have an employee with technical difficulties or difficulties with a project- I can just say "Let's hop on zoom and figure this out". We work through the process quickly and easily, without the headache of trying to direct someone on how to use a computer blindly over the phone. I've tried other products similar to zoom, but the quailty of the zoom meetings by far was the best and I simply cannot handle the stress or embarrassment of having glitchy meetings with doctors and medical staff whose time is precious.
Zoom is the best virtual platform for a small business owner.
What do you like best about the product?
Zoom is great for meetings that are short and long meetings. The platform is intuitive and its features are helpful. One of the best things is the ability to record.
What do you dislike about the product?
I feel that there is always a need for an update. I don't think there should be an update needed every time you log in. It would be helpful if they were automatic.
What problems is the product solving and how is that benefiting you?
Zoom allows screen recording which is really helpful for demonstrations and documentation. This option allows the ability to showcase my work. My ability to attract more clients is positively impacted by my use of Zoom.
The only online meeting platform I'll use!
What do you like best about the product?
So great to schedule meetings directly in my Google calendar. I really appreciate being able to use a customized virtual background & touch-up appearance.
What do you dislike about the product?
I don't dislike anything about Zoom. I think the price of the subscription is a very good value, and it is a vital part of my tutoring business.
What problems is the product solving and how is that benefiting you?
I am able to reach students that are not local to me. I'm able to screen share and use online tools that make tutoring just as effective as in-person meetings.
Perfect for my virtual side of my business
What do you like best about the product?
Zoom makes it easy to set up breakout rooms, handle recordings and easily connect with my participants via scheduling and communication in the chat.
What do you dislike about the product?
I would love if the video quality was a little better, but that could be my technology and internet speed as well.
What problems is the product solving and how is that benefiting you?
I haven't had anything that needs solved yet.
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