Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
Smooth and reliable
What do you like best about the product?
The biggest upside to using Zoom is that I can use it from my phone. This allows me to be on the move and still take meetings. The application is very responsive and user friendly!
What do you dislike about the product?
The add ons are what I dislike the most. It would be great if they called that back. The need to download the app on my PC is also something I an not a fan of. I would rather use it in my browser.
What problems is the product solving and how is that benefiting you?
Zoom has been the most benificial to me with conference calls and webinars. This has given me the ability to reach out to more people than I ever could previously.
Consistently Positive Experience
What do you like best about the product?
It's extremely easy to use. When help is needed it's easy to access. People know Zoom and it makes it easier for non users to access when invited. It's also affordable.
What do you dislike about the product?
Sometimes it will take a long while for my Zoom to connect to the internet despite my internet working just fine. I wish there were more emoji's that could be used in chat.
What problems is the product solving and how is that benefiting you?
A way to interact easily and effectively with clients around the world without having to worry about commute times or software that is unnecessarily complicated.
Zoom has been a lifesaver
What do you like best about the product?
Meetings are easy to schedule, share, and join. Though we never had a problem with unauthorized entry to meetings, I appreciate the steps Zoom has taken to secure meeting entry.
What do you dislike about the product?
Security measures (like host must admit) that I need to remember to disable for most of our meetings. Would like to be able to choose our own default security settings.
What problems is the product solving and how is that benefiting you?
Able to have staff meetings and customer meetings with a visual component to help us stay connected. Our team doesn't feel as isolated when working remotely,
Easy, Intuitive, No-brainer
What do you like best about the product?
Zoom is intuitive for even the most computer illiterate. The location of icons is consistent across meetings and webinars, making it easy to teach novices how to navigate. And it works almost glitch-free.
What do you dislike about the product?
Opening a PowerPoint deck full screen makes it very hard to see everyone, and impossible to monitor the chat...it takes over everything. Also, the mobile application is very awkward.
What problems is the product solving and how is that benefiting you?
I work with several different nonprofit organizations across the country. Board members come from different places and different experiences with technology. With Zoom I can bring them all together, take notes with them watching, share screen, share documents they can edit, and do it without having to use my time and their money for me to travel to them. In many ways, Zoom is often better than in-person, especially when I put participants into breakout rooms.
A very customer friendly website for professors
What do you like best about the product?
Zoom is a great site that has helped professors a lot, particularly during and after the pandemics. It was easy to learn and manage. For the students, it is also a great site since classes can be recorded and the whiteboard can be saved at the end of a class session and both the recording and the saved whiteboard pages can be forwarded to the students later on, so in case a student could not make it to class for a given reason, he/she can have access to the material that was covered.
What do you dislike about the product?
I do not have anything to comment about that I do not like about Zoom.
What problems is the product solving and how is that benefiting you?
As explained in the first question, it is a very customer-friendly site, easy to learn and operate and since the sessions can be recorded and the whiteboard pages can be saved at the end of a class, everybody can be benefitted.
Used it forever before Covid
What do you like best about the product?
It's a household name and most people know
How to use it. Cloud Recording and sharing
How to use it. Cloud Recording and sharing
What do you dislike about the product?
It can have tech glitches at times. I also don't like that it lacks some of the more premium streaming features in other platforms.
- bringing people on screen, branding elements, etc
- bringing people on screen, branding elements, etc
What problems is the product solving and how is that benefiting you?
Virtual meetings. It makes it a breeze
Useful but at times problematic.
What do you like best about the product?
Zoom is probably one of the most useful programs for holding conferences, meetings, and lessons.
What do you dislike about the product?
Zoom needs to work on getting rid of lag and connection issues. Also I would add more features to make it more compatible for online lessons.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of the lack of convenient programs for holding online meetings for multiple people.
Zoom Is A Great Way To Stay Connected Even While Staying Home
What do you like best about the product?
Zoom has been a business and personal lifesaver during the pandemic. Staying connected while staying home, both with my business colleagues, customers and even family and friends has kept me productive and sane. I'll continue to use Zoom even as the pandemic wans. I very much like the way I can control how much of me I want to share - sometimes you just don't want audio or video on during a meeting. The screen sharing feature is great and I really love the new whiteboard feature, too. I attend several Zoom meetings every day - and not having to plan in travel time (or costs) is a huge boost to my productivity and bottom line.
What do you dislike about the product?
I'm not the biggest fan of the mobile app. It works just fine but the screen real estate is a little too crowded for me. And, the set of functionality is reduced. It's great in a pinch like impromptu meetings while out and about. But, I do tend to stick with the desktop app as my primary access point.
What problems is the product solving and how is that benefiting you?
Zoom expands our ability to meet and communicate with people without getting on a plane, reserving a conference room, or driving to an office or meeting place. The savings in time and money is enormous.
Overall, great experience
What do you like best about the product?
I like that zoom provides the option for password protected zoom meetings. Being able to switch between gallery vew to one single speaker is a plus. I find it helpful that zoom offers an option to "spotlight" one speaker and permits me to mute the other partiicpants when I am conducting a class
What do you dislike about the product?
I do not like that there is no way for the participants to keep their cameras on so I can see them, but nobody else can. It would be helpful to have an option to hide participants from other joiners, but for me to still see them. This would create a move private teaching experience.
What problems is the product solving and how is that benefiting you?
I am not sure what problems they are working on or how they may benefit me. When there was a security breach in 2020, zoom quickly fixed the issue with added security measures, and I appreciated that.
Zoom is a great app to use for meetings online! very easy to use and operate!
What do you like best about the product?
It is very simple to create a meeting, send it out and begin presenting. Compared to other apps like this they are not as user-friendly as Zoom is! The pricing for this app is second to none, it is a very reasonable price for what we are using it for. when you are needing support they respond at a decent rate and are always there to help you with your problems. I have not had many problems using it, more than less it's been just trying new things and them walking me through each step as they can.
What do you dislike about the product?
I will be honest, there is not much I dislike about Zoom. It has checked all the boxes for me and I will not change them, it is easy to use and getting support is very simple. the only thing I would have to say is that just having other users sign up could have been a little easier for me, it was a struggle at first but once I was helped out it was easy to figure out from then on and then teaching the users was easy as well.
What problems is the product solving and how is that benefiting you?
They are helping me solve business during covid when we were not able to meet in person, offering this service for free was a life changer for me! Our business has increased and we are seeing it go up more and more with the use of Zoom, we sell equipment and when we were dealing with covid it was easy to show our customers products and go through quotes with them easily.
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