Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Easy to use at a moment's notice
What do you like best about the product?
It's simple to schedule a meeting or get into a meeting room for an impromptu meeting.
What do you dislike about the product?
Recording a meeting and giving access to recordings to others is not simple. I've lost more than one recording in the past year.
What problems is the product solving and how is that benefiting you?
An affordable solution to meeting with peers and clients.
Zoom is My Go-To Meeting App
What do you like best about the product?
I'm a long-term Zoom user for a reason. Zoom is a very stable platform for both video and audio quality. The chat function works well, and I like that it can be saved. Zoom's breakout rooms are excellent for providing a way for smaller groups to meet when the Zoom meeting is large. Zoom is good to use one-to-one or one-to-many. I have a lot of experience using Zoom as both a presenter/teacher and a participant. It's my first choice for meetings.
What do you dislike about the product?
The downsides to Zoom are minimal. If anything, they center on the chat functionality. I'd like to be able to tag people and search the chat. It would also be great to drop gifs there (another tool I use recently added that feature, and it's pretty fun to have them in the chat).
What problems is the product solving and how is that benefiting you?
Zoom has enabled me to expand my business beyond my local area. I am able to meet people from literally all over the world without traveling. It's saved me money. It's enabled me to get clients from literally anywhere. I can't imagine running my business without Zoom.
Zoom has enhanced my work from home role
What do you like best about the product?
I like that scheduling and creating zoom meetings are efficient and easy. It has made meeting with my clients that are located in different states easier and more personable.
What do you dislike about the product?
Sometimes I get glitches with my zoom app and have to use the desktop version instead. This doesn't happen often but can be annoying at times. I find some clients have a hard time managing it as well.
What problems is the product solving and how is that benefiting you?
When transitions into a totally remote roll, I was worried about being able to effectively communicate with my clients. Zoom allows us to have face to face meetings at least once a week.
Happy with Zoom
What do you like best about the product?
It's easy to schedule and set up a meeting. I like the options to mute people, to turn on/off video, and the call-in option for people with low-quality internet coverage.
What do you dislike about the product?
I used to have a problem with scheduling meetings days ahead of time, but that was fixed. Now, I just wish some things were easier to find and a bit more intuitive, but I'm happy overall.
What problems is the product solving and how is that benefiting you?
I work with people all over the country, and sometimes the world. Zoom helps me stay connected. Whenever email communication just isn't cutting it, I always suggest we schedule a Zoom.
I mean Zoom is the default for a reason
What do you like best about the product?
Zoom is the default video conferencing platform for a reason. We default to it because it has some of the best features, and often is smoother/easier to interact with and operate than much of the competitors.
What do you dislike about the product?
The mobile features are sometimes harder to navigate and occasionally audio is questionable but that's often because of the wifi connection/data connection and not the softwear.
What problems is the product solving and how is that benefiting you?
Zoom is the default meeting platform we run all our stuff on. We prefer it to Teams and Meet when we have to use other links provided by vendors, Zoom is the platform the greater number of people know how to use.
Zoom has been great in allowing our organization to stay well connected to our outside donors
What do you like best about the product?
Zoom has been very easy to learn and use
What do you dislike about the product?
It would be more helpful to me if you could see more people who are in the meeting while also seeing what is being presented, without needing a second screen
What problems is the product solving and how is that benefiting you?
Zoom is allowing us to provide trainings that we are not able to due to time constrictions and COVID
Zoom is such a great and efficient communication tool
What do you like best about the product?
The most helpful thing about Zoom is being able to access a meeting within seconds. Overall, the interface is simple to use and helps me tremendously while working from home.
What do you dislike about the product?
There isn't anything that I don't like about Zoom. If I was experiencing difficulties I’m confident that I can get the help I need or can find the answer within the help center.
What problems is the product solving and how is that benefiting you?
Zoom allows for my coworkers and I to connect as if we were in-person and share realtime feedback on work tasks and projects. Our team collaboration is made easier with Zoom.
Amazing Flexibility - Easy to Use - Realitable
What do you like best about the product?
I like how zoom gives you flexibility with security features, I enjoy the great user experience when people are joining - it's easy to see who can talk. I also appreciate the nice experience moving from Mobile call-ins to Computer audio and back. Very smooth.
What do you dislike about the product?
Zoom is becoming a big company, so as long as they resist the temptation to make things complicated they will be okay. I dislike their ability to manage group calls, and interaction.
What problems is the product solving and how is that benefiting you?
Zoom solved the problem of a reliable video / audio conferencing solution - where screen sharing is used. The animation features make it easy to be interactive and collaborate with colleagues.
Zoom kept me connected clinically and personally in the midst of the pandemic
What do you like best about the product?
The process for use is fairly intuitive for the user. In addition, as the platform grew, we got better features, including privacy/security over time. I find Zoom more user friendly and stable than Microsoft Teams or even some of the encrypted therapy-only video conferencing softwares.
What do you dislike about the product?
As a paid subscriber personally I would like to be able to assign another acquaintance to host a personal meeting when I cannot. That is not currently an option for a secured meeting outside of the corporate accounts.
What problems is the product solving and how is that benefiting you?
I have been able to do my work as a therapist and stay connected to my social support throughout the pandemic, regardless of my health. I have been able to feel connected when I would otherwise feel isolated.
Has been working well during the entire pandemic
What do you like best about the product?
I like the ability to start a meeting anytime versus waiting to schedule a meeting. I like being able to control who comes in, mute people and how it functions well for teaching virtual fitness classes.
What do you dislike about the product?
I can't think of anything that I don't like.
What problems is the product solving and how is that benefiting you?
I have gone to teaching fitness classes virtually 100% which has allowed my friends and family to attend either during the class or watch the playback. It has also allowed me to acquire new clients that I would typically have trouble scheduling face to face appointments with.
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