Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Best Platform for my business
What do you like best about the product?
Zoom has made it incredibly easy to run my business on the go. I can meet with my clients anywhere as long as I am connected to WIFI. I have used other platforms before and I have had so many issues with integrating my website.
What do you dislike about the product?
I feel Zoom has done a good job of making sure I am aware of all updates ahead of time. They have remained an affordable price for my business over the last three years.
What problems is the product solving and how is that benefiting you?
Zoom is figuring out how to connect business owners with consumers from anywhere in the world. They are helping by providing an incredibly strong connection when it comes to video conferences.
Its fine....
What do you like best about the product?
it works as a video conference program. Screen sharing works well. the chat feature is fine. I don't really enjoy using this product as much as it doesn't activly bother me most of the time
What do you dislike about the product?
the whiteboard feature is very difficult to use well. When we try to use it in meetings we generally give up pretty quickly.
It is easy to forget when you are muted. a more aggressive mute reminder when it detects you talking would be nice.
It is easy to forget when you are muted. a more aggressive mute reminder when it detects you talking would be nice.
What problems is the product solving and how is that benefiting you?
we are a 100% remote company so we use zoom for all meetings and also for quick collaboration during the work day if I have to show a coworker an issue or explain how to do something in one of our programs.
Zoom Saved My Business
What do you like best about the product?
I like how easily I can set up meetings and get the info to my guests. I like the way I can change my background to reflect my values to my clients. I love that I can screen share and allow my clients to screenshare. I like that I can host a meeting and stream it! It's the best thing that has happened in a long time!
What do you dislike about the product?
I guess the only downside is that for some people, with less than ideal internet connections it can get glitchy, but that is becoming less of a problem.
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with my clients at any time we're in front of our computers. I am a freelance website designer and I am able to have clients anywhere in the world because I can not only meet with them to begin the discussion of their website (or graphic) design, I can share my designs with them and get their feedback without having to leave my office. The problem it solves is the time and distance factor that often proved to be difficult in the past. Additionally I am able to train my clients to use the products I sell them in real time while I watch them. That is a huge time saver!
No Complaints!
What do you like best about the product?
I like that it's user friendly and it's easy to connect headphones or webcams and switch back and forth.
What do you dislike about the product?
I dislike that it really hasn't changed much since the pandemic started. It looks the same there's been no fun updates.
What problems is the product solving and how is that benefiting you?
I think communication between our team that is scattered all over the US would not be possible without Zoom
A superb assistant for the hybrid workplace.
What do you like best about the product?
I love the new AI assistant which is so helpful in taking notes whilst the meeting takes place. It allows me to focus on being present in the meeting knowing that I will get a details (and accurate) summery once the meeting is finished. When you can pay a lot of money for external plugins and apps and Zoom has it built in. I've also used it for Webinars and the auto captions is a huge benefit to ensure accessibility. I also use Teams, which is great for internal use, but Zoom is by far greater when meeting external clients.
What do you dislike about the product?
Having the system automatically update itself without giving you the option is a little annoying, especially when you are running late open up Zoom and it takes 5 mins to update. I get the security concerns to force the update it would just be nice to have the option to pause and then do it after the meeting. I know clients sometimes have issues with screen freeze and camera issues but I haven't and suspect that it's more a local hardware issue rather than Zoom. The interface can feel a little busy and it's annoying when they move buttons on updates etc but these are minor issues.
What problems is the product solving and how is that benefiting you?
Allowing me to keep in touch with clients and it's given me more time for the business in not having to travel to meetings.
Most familiar
What do you like best about the product?
Most people know how to use it. I have tried other options but clients ask for Zoom. Easy to set up and integrate with Outlook.
What do you dislike about the product?
Worry about security. Seems to require a lot of bandwidth, so folks get frozen if they aren't on a strong connection.
What problems is the product solving and how is that benefiting you?
Ease of arranging and holding meetings.
Zoom is reliable, the connection is good, I have yet to experience any dropped meetings.
What do you like best about the product?
This provides an easy way to offer telehealth sessions to my clients. Most people already had zoom downloaded for meetings and virtual school during the pandemic.
What do you dislike about the product?
Sometimes the picture is fuzzy, and if I don't remember to put do not disturb on my phone my zoom meetings would get interrupted by incoming calls. Not necessarily zoom's fault.
What problems is the product solving and how is that benefiting you?
HIPPA compliance so that telehealth is a viable option.
Easy to Use
What do you like best about the product?
I like that it's a familiar platform. Everyone knows how to use and log on to Zoom.
What do you dislike about the product?
I hate that you can't be logged in on multiple devices at the same time. For example, I like to be logged in on my phone and laptop.
What problems is the product solving and how is that benefiting you?
Zoom is helping to connect face-to-face with business contacts instead of in-person meetings.
Reaching the world through Zoom
What do you like best about the product?
Zoom is easy to use. Gallerie mode allows the user to view everyone without seeing one large face of the person talking...just too overwhelming when I use Teams.
What do you dislike about the product?
I have limited bandwidth so I really prefer to use the least amount of bandwidth but still get good video. I know this is my issue but I would guess many other rural users also have this challenge.
What problems is the product solving and how is that benefiting you?
I can reach people is disparate locations around the world for my consulting business without having to travel. This is definitely a productivity multiplier.
Zoom has come a long way in just a few years. It is my go-to platform for video calls.
What do you like best about the product?
I like the scheduler and ease of seeing what is coming up without adds or too many add ons. Simple.
What do you dislike about the product?
The updates/interruptions at login. I dislike this because usually when I'm logging in it's to join or start a meeting and the interruption makes me seem unprofessional.
What problems is the product solving and how is that benefiting you?
Zoom helps me have video meetings with my team and helps me stay organized with inquiries from clients.
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