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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Lisa H.

Zoom has been very useful when providing our realtors with online classes.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
People are able to take classes virtually and in remote locations. You are still able to interact and connect with others. I like how you can call to join or be on a video call.
The most helpful thing is that you can include more than one admin in every call so that more people can sit in the call and monitor the other users. I like how you can private message others in the chat about certain things if you only need a specific person.
I really like how easy it is to send out the link for Zoom and the receiver only has to click the URL to join. Also, there are no extra steps in getting on the call.
What do you dislike about the product?
There is not anything that I dislike about Zoom. I really like how you guys allow for breakout rooms as well as a bigger room so that if needed, the users can go and talk in small groups and come back to the big room and share.
What problems is the product solving and how is that benefiting you?
Zoom is allowing us to give an option for virtual learning for those who can't make it in person. Zoom also allows us to get teachers from other parts of Texas to teach the classes that our realtors need. This application allows us to have many admins proctoring the class so that we can make sure everyone is paying attention without having to worry about interrupting the whole class.


    Teklehaimanot B.

Very convenient and handy tool

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
You can connect with people from different locations, either via video or without. You can create security levels with no time limit on the duration of your meeting.
What do you dislike about the product?
I am paying for two accounts, one for business and another for bible study as I can't have two consecutive meetings at the same time. I would love if I could set two differnt meeting with one account and one monthly or annual payment.
What problems is the product solving and how is that benefiting you?
I don't have to travel to other people's homes or even to other provinces, I can meet them from the comfort of my home. They also do not to prepare their homes to welcome me as a guest which could even take their attention rather than focussing on the business.


    Blaine T.

Extremely easy to use, fast and integrates nicely with my other favorite software

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
How fast and simple it is. Definitely easy for my clients to use and myself.

I use it daily and never have any issues.
What do you dislike about the product?
I dislike how it costs more for the webinar version of zoom and how it doesn't integrate with Mailchimp perfectly unless you sign up for the webinar version.
What problems is the product solving and how is that benefiting you?
I run a remote financial planning abd wealth management firm.


    Non-Profit Organization Management

Accessible Connector for Teams, Families, etc.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
My favorite tool is sharing my screen. Moments ago, I just completed a team training by sharing my screen and walking my team through a new application for Project Management.
What do you dislike about the product?
I wish Zoom had a Windows 10 S application. My work laptop access is limited to Browser viewing mode and the connection to my meetings are slower. My workaround is to use my work laptop to share my screen in browser viewing mode, then use my iPad or cell phone for video/audio.
What problems is the product solving and how is that benefiting you?
Being able to virtually meet and see my teammates has helped me connect with my new team since we all work remotely. It has helped me build deeper relationships with them and be more appreciative and aware of their work tasks outside of our meetings.


    Mental Health Care

Zoom Review

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The auto scheduling, ease of transitions between screen sharing and speaking, ease of sending Zoom links and invites, user friendly for people that are new to the system.
What do you dislike about the product?
The Zoom invite call in/log in options can be cumbersome to read for those not fluent in using Zoom as often. Would be nice if there was a "simple invite" or online only invite.
What problems is the product solving and how is that benefiting you?
Zoom allows me to serve clients across the globe, in any location, at any time. It gives me flexibility in my own life and scheduling, through its ease people are more comfortable with it.


    Washawn J.

I do at least 25% of my business over Zoom. It's been incredibly helpful through the pandemic.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is very user-friendly which is helpful when I'm reaching out to people outside of my organizations. I work in the nonprofit industry so it's imperative that I have an easy, non-intimidating way to connect with donors.
What do you dislike about the product?
It would be nice to have a one-sheeter or a quick video tutorial that I could share with people who are new to Zoom before our meeting.
What problems is the product solving and how is that benefiting you?
I am able to meet with donors from all over the country without the expense of traveling. I had a meeting with someone in Denmark which was great.


    Patrice J.

Very dependable and a great option during pandemic.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use. Users of various skill levels are able to use with ease.
What do you dislike about the product?
The only issue I've had is with my plan I am the only administrator and I'd like to be able to delegate a call to someone else.
What problems is the product solving and how is that benefiting you?
I use Zoom mostly for personal use. It was extremely helpful in allowing my friends and family to keep in touch during the pandemic. We set up weekly calls and have continued them.


    Ben H.

Loved using zoom for years now

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like how simple it is to use & the new updates with breakout rooms recently
What do you dislike about the product?
How it always signs me out on my computer it seems
What problems is the product solving and how is that benefiting you?
It's solved the problem with not being able to meet clients face to face during Covid -- but also been a huge plus with sales training country wide & expansion!


    Hospital & Health Care

excellent in majority of the calls.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
fast and easy access and easily available to majority of poeple, and they dont need to use the computer as it can be used via mobile phones, it is better than microsoft teams
What do you dislike about the product?
nothing in particular, sometimes call quality gets bad especially when many poeple are on zoom so they need to close the videos of themselves for better quality.
What problems is the product solving and how is that benefiting you?
Zoom updates itself and now has better features as compared to 1-2 years ago. The quality of calls is much better. The business performance has increased for sure due to zoom.


    Tamara P.

I prefer zoom to other options.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
In my experience zoom has the best connectivity. The meetings are stable and do not have gaps in performance.
What do you dislike about the product?
I wish people could connect easier via cell phone. Their wireless connections don't usually support video. Probably not a zoom issue though.
What problems is the product solving and how is that benefiting you?
Zoom makes things more accessible for people with disabilities, it also saves time, i can record interviews and send them to my clients to watch at their own pace.