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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Noemi Z.

Zoom- great platform

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like that I'm able to create multiple meeting links. I also like that I get notified when someone is waiting for me to start the meeting. As far as I know no other platform does either of these two things.
What do you dislike about the product?
The downside is that you need a strong connection, but I know that it's due to the video capabilities, which use more data.
What problems is the product solving and how is that benefiting you?
Zoom is helping me have a nationwide business. Before, I would only meet with clients and partners locally, but now I am able to have business partners and clients all over the US.


    Mike H.

Zoom is inclusive

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has allowed our team to connect from a variety of locations and has even allowed those traveling to connect and not miss out on anything. It has been very convenient and user friendly in our experience.
What do you dislike about the product?
At this time, there does not appear to be any downsides to using zoom.
What problems is the product solving and how is that benefiting you?
It is allowing all of our team members to connect and collaborate within the comfort of their own office space or home space. It never requires everyone to be in the office at the same time. It's flexible and inclusive.


    Celine G.

Zoom is an incredible video conferencing application

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love that Zoom is easy to use for all ages (user-friendly). It is simple to share your screen and sound, allow others to share their screens, discuss using the chat box, create break-out rooms, etc.
What do you dislike about the product?
I do not have any complaints or dislikes. I would however recommend a Zoom whiteboard option that would be nice to have when wanting to write down notes and information to share with others in the video room.
What problems is the product solving and how is that benefiting you?
Zoom is wonderful and it very much benefits me. I can teach and tutor virtually without any problems or headaches. This made my life a lot easy during COVID and now. My students love Zoom as well. I also enjoy Zoom for personal use. I benefits me by allowing me to see and speak with friends and family who live far away.


    James H.

Zoom has been very helpful in growing my business. Especially during Covid.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love all the tools and functions Zoom has added lately. It helps me hold meetings globally and I love the screenshare options. It's also get to beable to have so many people on a meeting.
What do you dislike about the product?
I do dislike having to move settings and windows around when I'm trying to host a presentation.
What problems is the product solving and how is that benefiting you?
Hosting meetings with my team and showing my services to new clients.


    E-Learning

Zoom makes remote teaching and tutoring possible

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom allows multiple ways to communicate: face-to-face, chat, and through sharing multimedia. Allow the widest range of participation by students of all levels and needs.
What do you dislike about the product?
The variability in settings makes it difficult to have an identical experience with all. The ability to annotate on other participants shared screen is sometimes available, and other times not.
What problems is the product solving and how is that benefiting you?
Most importantly, Zoom allows me to maximize my availability to clients by minimizing the turnover time between each client. No longer a 30-60min travel delay, just a switch in accepting the next participant into the meeting.


    Miwa B.

Happy customer

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Since the Covid hit the world, we shifted many things at my work to online. Since I work at school, internal meetings, meeting with parents, learning sessions, etc. are all online. Easier for everyone.
What do you dislike about the product?
A bit complicated for the senior users. Dependency on hardwares which the attendees use and sometimes it's hard to navigate for them.
What problems is the product solving and how is that benefiting you?
It's more stable than it used to be.


    Jedediah B.

Easy and convenient to use

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I can have meetings with members from all over the state or country without the need to travel. Zoom is very simple to use and has great quality video and audio.
What do you dislike about the product?
Sometimes things just need to be done in person. I handle meetings where we have to share documents quite a bit and it would be nice to have that be a little easier.
What problems is the product solving and how is that benefiting you?
Zoom solves m need to travel to meet with clients. That is the biggest benefit. I can handle meetings and hearings without leaving my office and charging travel expenses.


    Kamille C.

Zoom Review

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Easy setup
Access to stream on multiple platforms
Breakout rooms
Easy usage on computer and phone
International capability
Video and audio clarity
Recording options
What do you dislike about the product?
Storage is low even if you have a plan above basic
Pricing is a little high
What problems is the product solving and how is that benefiting you?
Solving the inability to reach clients on an international level, as an independent contractor, zoom has allowed me to expand my business to 13+ countries virtually.


    Erin A.

I have had zoom for a few years and have loved the free version.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Easy to meet with team and clients. I also love how I can pull it up on my phone or laptop. As a traveling business owner, this is clutch at times. I also, like that I can easy have webinars with reminders and calendar invites.
What do you dislike about the product?
I personally dislike how the free version only allows for 45 minutes for 3 or more individuals. For a business owner, that would be you, your client, and your assistant.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with clients and team members all over the world with just a few clicks. It also allows me to be reminded of my meetings. I almost forgot the ability to record consultations and coaching sessions is important part of onboarding and customer service. Whether your client needs something to refer back to or you have a client complaint, having everything recorded is amazing.


    Dawn E.

Zoom is the best!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use! It's sooooooo easy! I think everybody can use it without needing instructions.
What do you dislike about the product?
Not being able to easily hand off control for recording and presenting.
What problems is the product solving and how is that benefiting you?
Meeting virtually is key and I am grateful for this opportunity to say Zoom has opened doors to faraway sources like Australia.