Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom continues to be the best!
What do you like best about the product?
Our company has used Zoom for 7 years. Zoom felt like a hidden secret before 2020 because the ease of use and excellent video quality was, and continues to be, excellent!
What do you dislike about the product?
It would be great if we could use Zoom to connect to other video meeting services. Having to switch between Zoom, and other vendors like Webex and Teams, is cubersome. It would be great if these solutions worked together somehow.
What problems is the product solving and how is that benefiting you?
We used to spend a significant amount of money and time traveling for meetings. With Zoom we can avoid the expense of travel, and also avoid purchasing expensive (old-fashioned) video conferencing infrastructure.
Zoom is the meeting recording tool for all our meetings
What do you like best about the product?
Zoom allows us to utilize transcripts, c
What do you dislike about the product?
hat, whiteboards, and zoom rooms to get meetings done in a variety of ways. I have found the interface for accessing meeting recordings to be a significant feature that allows people to get caught up if they miss a meeting. It also allows us to do training on demand style, and the program seamlessly works with how we communicate meetings with each other and the public.
What problems is the product solving and how is that benefiting you?
It helps take notes and provides a recording of the meeting itself. It allows us to look back and see what was said and when with the recordings in the cloud. We find it very easy to use and share files with those who need to be updated.
It makes my business possible!
What do you like best about the product?
I love that I can use it for meetings & to record my trainings for my courses & content.
What do you dislike about the product?
I can't think of anything that I dislike at the moment.
What problems is the product solving and how is that benefiting you?
It makes it possible for me to record my trainings for courses & clients. It also allows me to meet with my clients who are all over the world.
Zoom is very user friendly and innvoative in the ever changing times!
What do you like best about the product?
The ease of access! Zoom makes calling, setting up meetings, and overall communication a breeze!
What do you dislike about the product?
I wish we didn't have the circumstances to need Zoom (COVID - 19) which made us unable to have the personal face-to-face connections, but Zoom helped reestablish that connection.
What problems is the product solving and how is that benefiting you?
Communication in extenuating circumstances!
Making a virtual team possible
What do you like best about the product?
Our organization is national. Zoom allows us to meet and see each other which makes our organization work more efficiently and creates a sense of community.
What do you dislike about the product?
Zoom itself doesn't really have a downside. Any issues are usually from outside sources.
What problems is the product solving and how is that benefiting you?
Zoom allows a national team the opportunity to meet face to face. That is a huge benefit to us.
A robust communications tool
What do you like best about the product?
Zoom can accommodate any virtual meeting, whether you need to meet with one person or hundreds. The sharing feature is easy to use and works well. Meetings are quick and easy to create. It's easy to chat with other participants either individually or to the entire group, and clicking on participants shows you everybody in the meeting.
What do you dislike about the product?
I wish the free version of Zoom would allow longer than 40 minute calls. I wish there was an inexpensive non-profit account that would allow multiple staff on that single account. I wish the computer servers weren't in China.
What problems is the product solving and how is that benefiting you?
I have employees working from home and some in the office, so it's great to have everybody see each other's face each week in our staff meeting. Our board meetings include elderly directors who can attend every meeting without having to fly across the country.
Great for distance learning
What do you like best about the product?
Face-to-face interaction with my music students even when they are unable to be in the studio. This allowed me to continue lessons even during the pandemic lockdown.
What do you dislike about the product?
The lag time makes it impossible to play music together.
What problems is the product solving and how is that benefiting you?
N/A in my situation while I have used and appreciated the updates as they came about, they really had no affect on the way I used Zoom.
I use Zoom in many different ways for my business
What do you like best about the product?
I like how I can use Zoom for many different reasons. I use it for virtual events, discovery calls, 1-on-1 meetings, training, and more. It is universal! I also like how it can be connected to various platforms. For example, I am able to integrate Zoom to Calendly where people can schedule to meet with me. The integration allows the whole process to be automated. A Zoom link is automatically created and sent to the person who scheduled the meeting.
What do you dislike about the product?
The only downside is that it is a little bit of a learning curve to use the platform.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of connecting people virtually with great quality. There are also different features that can be used (i.e. annotate, emojis, etc) to connect with each other virtually. Zoom allows me to connect with people from anywhere and work with others who do not live near me.
Simple, effective, everything I need
What do you like best about the product?
I like that I can share my screen and sound. I love that with the HIPPA protected version comes the ability to have multiple in a meeting. And I can create a repeating meeting that goes for weeks and weeks out so that we can use the same link for every meeting with that one person. I also love that it works so well with my google calendar.
What do you dislike about the product?
That it's so expensive to add the webinar feature. If it wasn't so expensive to add, I would add it to my services. I dislike that I cannot just click the link in my google calendar from my phone to start a meeting. It doesn't give me an option to sign in from there as the host. I have to open the zoom app on my phone FIRST and THEN go to my calendar to open the meeting. It's extra steps that seem like they aren't needed.
What problems is the product solving and how is that benefiting you?
It allows me to work from home on a daily basis and allows me to meet up with friends and work associates and brainstorm ideas from across the miles. It also allows me to work from anywhere in the world.
Fantastic videoconferencing tool
What do you like best about the product?
Has significantly helped our business bridge the gape between in-office and at-home workers.
What do you dislike about the product?
Sometimes still takes folks a few minutes to figure out how to connect to audio, particularly via phone (a call-you option would be great)
What problems is the product solving and how is that benefiting you?
Our business team is spread out across the country - Zoom calls are way more effective than traditional conference calls.
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