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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Jennifer S.

Zoom is an easy to use, reliable meeting software for meetings of any size!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love the ease of scheduling meetings and inviting attendees. Running the meeting is simple and it is easy to monitor attendees and the chat. I also appreciate the reports available on registration and attendance. The connections are always reliable and the recordings have been easy to work with.
What do you dislike about the product?
There is nothing I dislike! I wish the standard meetings would allow you to set up reminders 24 hours before and 1 hour before the meeting for meetings with registrations only. It may be a feature, but if it is it isn't promoted or easy to discover.
What problems is the product solving and how is that benefiting you?
Zoom eliminates unnecessary travel for routine meetings and gatherings. It has robust features that allow you to incorporate a variety of media into presentations easily. The flexibility of upgrading and downgrading the account type is very helpful from a business perspective as well.


    Real Estate

Continues to be a streamline process for my business

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
It continues to allow ease of communication when visuals are needed.
What do you dislike about the product?
sometimes the connection is an issue but that is the only thing I can point out at the moment.
What problems is the product solving and how is that benefiting you?
I am able to communicate with my team in other states quickly and also do video meetings with clients


    David J.

Simple interface, popular, easy to use

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
What's the most important to me and the most helpful is zoom's market penetration. Most everyone in my circle is familiar with the interface.
What do you dislike about the product?
I do not like the URLs sent out with an invitation which open up a webpage and then opens up the application. There should be code to open the app directly.
What problems is the product solving and how is that benefiting you?
I'm able to get all of the team into one room that mimics being in person. We all work independently in different locations but can come together for group interaction.


    Market Research

Stable but it does not always integrate well with my day to day administrative work tools.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Its reliability and how easy it is for others to join the call without having any issues. The ubiquitous nature is very helpful when we have so many external meetings on a regular basis.
What do you dislike about the product?
It does not always work when trying to integrate meeting links into different tools such as Google Calendar. It should also be easier to dial in without needing to have an access code.
What problems is the product solving and how is that benefiting you?
It helps us quickly have meetings with external participants. It is cost-effective and reliable which is what we need when interfacing with so many external parties.


    Legal Services

Easy to Use and Effective without subscription

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use, and I like the chat feature
What do you dislike about the product?
Subscription should be more transparent.
What problems is the product solving and how is that benefiting you?
Solves the problem of people not wanting to meet face to face


    Daniel S.

Zoom provides critical video conferencing infrastructure, with no bells and whistles

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom feels like the go-to option for video conferencing, so its popularity is a helpful in terms of familiarity and ease of use to make the connection with someone. Also, it feels simple to use and gets the job done
What do you dislike about the product?
Lack of integration with other tools (e.g., Microsoft Office), or Slack feels like an opportunity to improve. Also, the user interface can be frustrating - on one hand, the Zoom control window always appears in a separate view when sharing the screen which adds confusion. Also, the default views for Zoom are not intuitive, and I wish I could easily minimize windows via the top right corner but instead I have to exit full screen mode.
What problems is the product solving and how is that benefiting you?
The business problem is a simple way to connect two parties via video conferencing. This is helpful when two people have different suites (for example, one team is Office based and the other Google based)


    Lester G.

Great Experience with Zoom

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy but is powerful. It can do so much if you want to use it to its fullest. Zoom ISO is amazing and getting better. I integrate it with ECamm for a wonderful experience and it is nice that it plays well with others. The flexibility it gives me is terrific and getting better with each release.
What do you dislike about the product?
I wish the resolution was better for non-Enterprise accounts. One area of improvement, at least for me. This may be niche. I would like the be able to segment observers to a call from the person I am interviewing. That way, the respondent does not see the other people, namely, clients, in the room. I do this now by a bit of juggeling in Ecamm, etc but it would be nice if it was native.
What problems is the product solving and how is that benefiting you?
I conduct interviews in Zoom now that we had Covid and have built a small studio around it. My respondents know it and access it easily as well. It is the next best thing without being in the room with them.


    Daniyah M.

Zoom Truly Has Helped Me Grow

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Honestly one of my favorite features is that I get both a video and audio file. This has given me the flexibility to create both YouTube and Podcast episodes all using the same file.
What do you dislike about the product?
Hmmm.... Honestly I'm not sure that I actually dislike anything about zoom at this time. As long as my internet connection is stable it's stable. No major errors. Even when I miss up and my recordings don't process it saves the file and I can try again. No complaints.
What problems is the product solving and how is that benefiting you?
One of the problems it solved really was how do I create a YouTube Video and Podcast video without needing all this equipment. Since the file is saved in two formats it resolves that issue. I've been able to connect with clients virtually which is great for me since I'm a single mom and don't always have a sitter to work with. Sharing my screen, and recording myself has been easy and helps me reach more people.


    Paige G.

Zoom like George Jetson

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy to access, user friendly and provides plenty of ways to communicate during the meeting with peers.
What do you dislike about the product?
The time limits on free meeting is tough.
What problems is the product solving and how is that benefiting you?
Zoom is solving ways to screen share safely to learn and improve the item you are learning about or discussing.


    Ellie F.

Zoom Review

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has literally changed the way I conduct my business. Being a realtor during the pandemic, I was faced with challenges when it came to connecting with my clients and zoom provides a seamless platform where I can connect with others without missing a beat.
What do you dislike about the product?
As much as zoom is great when it comes to connecting with others, it's still not as great as being in person and face-to-face.
What problems is the product solving and how is that benefiting you?
No issues currently