Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Going into lockdown in a strange, new world.
What do you like best about the product?
Zoom has been a very easy platform to use to stay connected to our community partners during the pandemic.
What do you dislike about the product?
Adding the whiteboard has been a huge help so we don't have to rely on other sites to share thoughts. We struggled before this feature was added. When you are screen sharing, you sometimes lose the ability to see the chat or the participants.
What problems is the product solving and how is that benefiting you?
Our nonprofit is very collaborative so staying connected to community members and stakeholders became an issue when we went into lockdown. Whether we are using Zoom as a workshop for a large group or with just a few people in a focus group, we were able to stay on top of what challenges our community members were facing during the lockdown. We continue to use Zoom, even as we transition into more in-person meetings, as a way for everyone to stay connected whether they can be in the meeting in person or virtually.
Great updates and easy to use
What do you like best about the product?
I love how you can share screen and record. I also love the breakout rooms. It's nice to be able to breakout into discussions and then come back and discuss findings.
What do you dislike about the product?
The only thing I dislike is the lagging. Since everyone is not on the same bandwidth it sometimes lags and music may be delayed or even the person's voice who is speaking.
What problems is the product solving and how is that benefiting you?
It keeps adding new and exciting features. I don't know that I can say I've had a problem with Zoom. I think that safety was an issue back in the beginning of the Zoom era, but not now.
Primary means for conference calls
What do you like best about the product?
Straight forward and found it to be very reliable. Call and video quality have been outstanding and love the tight integrations with Microsoft Outlook and pleasantly surprised with addon for Microsoft Teams.
What do you dislike about the product?
What I do dislike about Zoom is the lack of easy options to hide the video panel of users when in full screen mode or in general. My only other dislike is the lack of setting options within the desktop app. Changing settings would take us to the Zoom website.
What problems is the product solving and how is that benefiting you?
Zoom is solving many problems connecting with potential Vendors/Customers. Also, solving the ability to connect with members of the company through out the various building locations or even in different states.
No Issues for Small Business
What do you like best about the product?
Something that has been really helpful for our business is Zoom's user-friendly interface. We work with farmers who aren't always tech-savvy and the ability for them to join in and participate in a call in one click/tap has been great, especially compared to other meeting applications.
What do you dislike about the product?
Webinar-type meetings are complicated to manage and change settings for.
What problems is the product solving and how is that benefiting you?
Since adopting during the beginning of COVID-19, zoom has continued to make it easier to access clients that are difficult to get into the office, due to the busy schedules of folks in the agriculture field.
Full time Sales Trainers Review
What do you like best about the product?
Easy to use over all platforms.
Share screen functions
Variety of options you have for your meeting presets
Cloud storage for your recordings
Share screen functions
Variety of options you have for your meeting presets
Cloud storage for your recordings
What do you dislike about the product?
I would like to use the gallery view but have the primary presenter bigger, similar to spotlight or pin options but still in the gallery layout.
Many times I want group participation and discussion so I want everyone to see each other via the gallery view, it would be a really nice feature if the presenter could be bigger than the other people.
Many times I want group participation and discussion so I want everyone to see each other via the gallery view, it would be a really nice feature if the presenter could be bigger than the other people.
What problems is the product solving and how is that benefiting you?
My company has 38offices spread over 2 states - many are 2 plus hours away.
Being able to deliver training to ALL of them every month at the same time versus a couple of times a year based on my ability to travel to their location has vastly improved our sales team skills and production.
Being able to deliver training to ALL of them every month at the same time versus a couple of times a year based on my ability to travel to their location has vastly improved our sales team skills and production.
Great service. Low features for livestreams and issues with sound settings.
What do you like best about the product?
Easy to integrate, one link is awesome, and easy to jump on a call.
What do you dislike about the product?
Low features for live streams and always requires playing with setting to get the sound on. Super expensive webinar product, hard to partner. low support. complex pricing. Constantly signs me out.
What problems is the product solving and how is that benefiting you?
It's great for remote work, so I save time on travel and lets me connect to people globally
Zoom is a great tool for online meetings.
What do you like best about the product?
I love the ease of use with Zoom. Starting a meeting or planning meetings is a breeze and can be done quickly and easily. The graphical interface is easily to follow and learn to use.
What do you dislike about the product?
There is nothing I have come across that I dislike about Zoom. The software works as expected and is easy for my customers to use. None of my customers have complained about the software.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problems or working from home and/or meeting with clients who aren't in the same location as you are. You're able to meet with others from other cities and states without issue.
Zoom gets the jobs done!
What do you like best about the product?
Zoom is very reliable. I haven't had an issue with the video or audio in over a year. I also like that its confidentiality allows me to practice counseling in an ethical way.
What do you dislike about the product?
I dislike the high cost, but I still pay it because the paid account is very useful. I dislike that the video is compromised when the internet is shabby, but this is inevitable.
What problems is the product solving and how is that benefiting you?
Group meetings with people from different time zones and areas of the world. Zoom makes it easy to connect. Also, Zoom allows me to practice counseling in a confidential and reliable way.
Easy and Convenient
What do you like best about the product?
You can use with in the app on your phone or within a browser. You can use wifi or a cellular connection. It's universal and rarely has issues.
What do you dislike about the product?
I sometimes get close to the maximum cloud storage, but don't want to pay additional money for it. But, that's not a deal breaker for me.
What problems is the product solving and how is that benefiting you?
We are able to have all staff meetings without having to be in the same physical space. It also allows me to record videos and send to staff without the hassle of uploading to youtube.
HELPING BUSINESS REACH NEXT LEVEL
What do you like best about the product?
Zoom is very popular and easy to use application.
very helpful in expansion of Business.
very helpful in expansion of Business.
What do you dislike about the product?
Zoom has many hidden features that are not easily identified by Non tech people.
Most common-use features should be upfront.
Most common-use features should be upfront.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of traveling to expand business.
Every other minute I can reach different location far away to train people.
Every other minute I can reach different location far away to train people.
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