Zoom
Zoom Communications, Inc.External reviews
10,060 reviews
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Reliable, constantly adding new features, clear connections on Wi-Fi or over cellular data.
What do you like best about the product?
Fully featured. Whether just having a quick meeting or recording a detailed conference for reference later, being able to see and hear everyone clearly is never an issue on Zoom.
What do you dislike about the product?
I wish the features of the mobile version more closely mimicked the feature set on the desktop version, but even this is acceptable with a small learning curve and some tolerance.
What problems is the product solving and how is that benefiting you?
Having groups that are geographically disperse - Zoom lets us have impromptu meetings without having to suffer traffic and gas prices. We can meet wherever we want, whenever we can.
Intuitive and balanced
What do you like best about the product?
It's the easiest video conferencing program to master. It's intuitive. Right number of features: not too many, not too few. More intuitive UI than Teams. Though it's not intended for this, we actually use Zoom as a way to make and record videos for publication through other channels.
What do you dislike about the product?
Screen sharing can be a bit clunky. I'm very glad it exists, but it confuses people at first. Also, the "schedule meeting" app in Outlook is impossible. I always schedule from Zoom itself, instead of using the (app? plugin?) in Outlook. The meeting invites are also not so streamlined.
What problems is the product solving and how is that benefiting you?
Zoom is addressing the "webinar gap". We've looked into getting the webinar feature and use that instead of the "meetings" feature. Ultimately, I use Zoom for all sorts of things: ALL business meetings, business webinars, business video-production; personal video calls with international friends; and for years during the pandemic, all church services were held on zoom. When I was a teacher, I also used it for teaching all my online classes. So, it's pretty dang useful.
Using Zoom for 1:1 Teaching and Meetings
What do you like best about the product?
Easy to use for small groups and 1:1 teaching in my experience
What do you dislike about the product?
It's difficult to navigate the video views of larger groups - sometimes they are arranged in a way that I can't view the faces of the people I need to see
What problems is the product solving and how is that benefiting you?
I am able to teach students across the United States virtually, broadening my clientele and practice.
Simple and Easy!
What do you like best about the product?
The ability to communicate with others outside of my geographical area. For the most part, Zoom is easy/simple to operate and use. Over wifi, we generally do not experience connection issues.
What do you dislike about the product?
That the platform is no longer free to use (especially for meetings with less than 3 people). Not sure how the business model is set up, but it did put a wrench in one of my meetings when I had to stop abruptly to quickly put in my payment info.
What problems is the product solving and how is that benefiting you?
Communication without barriers. Although face-to-face is ideal, it helps to be able to meet digitally with clients overseas. Warm connections are made simple this way.
Zoom Review
What do you like best about the product?
Breakout room features, ability to spotlight multiple members, easy for people to use (intuitive interface), the connectivity to other apps (video and microphone)
What do you dislike about the product?
Limited accessibility as a team using the zoom account and would love the ability to customize broadcast messaging to the different breakout rooms
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of lack of connection in a virtual setting and this benefits me by allowing me to run online learning communities with increased connection
It's great software that works wonderfully for group meetings
What do you like best about the product?
I like the relatively seamless way people can talk to one another, see one another, and share with one another.
Group projects and prayers can be very effective.
Group projects and prayers can be very effective.
What do you dislike about the product?
When streaming to YouTube or Facebook, the video quality is quite dull. It would be better to get HD video 1080 or above for streams.
What problems is the product solving and how is that benefiting you?
It keeps our group together when members are home, due to weather or Covid fears. Teams can flawlessly share documents and ideas. Facial feedback is key!
Zoom is the Best Virtual Meeting Platform I've Used!
What do you like best about the product?
There is almost no learning curve to use Zoom. It is very user-friendly. It is easy to find the site to set up meetings and easy to access meetings using the invitation links.
What do you dislike about the product?
Sometimes the audio quality is not as good as it could be. May be how it interfaces with different computer equipment. There is always at least 1 participant that the groups cannot hear.
What problems is the product solving and how is that benefiting you?
Zoom makes coordinating multiple schedules and long-distance participation easier. The ability to record meetings makes it easy to confirm what was discussed and to capture parts you may have missed.
Zoom--still a wonderful place online to do meetings and grow your business!
What do you like best about the product?
It is accessible all over the world. I have clients from many countries. I love the recording feature as well because I can record trainings and repurpose them. I also think they have improved the sound quality greatly since a few years ago.
What do you dislike about the product?
If you get many people on at the same time without using headphones, you can get some cut out of sound. And sometimes bandwidth can be affected by many people in a meeting by using video. I wish there were better filters.
What problems is the product solving and how is that benefiting you?
It is solving two main issues. Being able to coach people around the world in real time. And being able to record training for YouTube and courses. It allows me to reach more people in my biz through the great features, and at a reasonable price.
Better than Google Meet
What do you like best about the product?
Zoom is a crucial piece of any team in today's hybrid work environment. With teams now distributed and client office visits a thing of the past, seeing each other over video allows you to feel more connected. Zoom offers higher call quality than competitors, better visial handling of longer-haired people (i.e. women), better backgrounds, etc.
What do you dislike about the product?
Occasionally there's a login issue or Zoom has an outage. This can be extraordinarily disruptive for client calls or meetings. I wish Zoom had more recording features like Loom. Setup and the admin side of Zoom can be complicated, like managing the licenses.
What problems is the product solving and how is that benefiting you?
Connecting with colleagues, clients, friends. Being able to screenshare, record meetings, and be more productive.
Highly Recommended
What do you like best about the product?
Zoom has been a wonderful tool to supplement my practice. It is user friendly and highly reliable! Clients also intuitively know how to use it. It was seamless to previous software used.
What do you dislike about the product?
The price is on the higher side. It can also be confusing to set-up meeting dates and tedious to be sending them out to individual persons. It also does not clearly highlight if it is compliant to HIPAA rules.
What problems is the product solving and how is that benefiting you?
It has helped me provide telehealth to clients with minimal technological challenges. IT has been more productive and my work has been more efficient. It has made my workday less stressful
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