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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,060 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Quiy S.

I can't NOT use zoom!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love that zoom always updating its features. And that it is easy for everyone to use.
What do you dislike about the product?
The quality of my recordings isn't the best, despite using a 4k camera plugin, the quality still comes out pretty grainy.
What problems is the product solving and how is that benefiting you?
It connects me to podcasts and guests that I am not local to and can not meet in person!


    Gary H.

Handy and secure, if a bit wonky

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I use Zoom daily for several hours. I find the basics easy to navigate for weekly meetings and occasional ones as well. People I invite express preference for my business Zoom account over their accounts on Teams.
What do you dislike about the product?
Some Zoom applications and tools are challenging. These include: Zoom on iPhones and iPads, Zoom settings, Whiteboard (while an excellent idea) has too many glitches to be truly effective.
What problems is the product solving and how is that benefiting you?
Remote meetings in multiple time zones with internal and external partners, some unfamiliar with remote work.


    Libby B.

Zoom is a freelancer essential

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like that I can use it on mobile or desktop fairly painlessly, and switch if needed. Everyone seems to be able to use it easily - which is great because I have some meetings with older / less tech-friendly people.
What do you dislike about the product?
I wish I didn't have to pay but obviously - I get it - gotta make money! 40 min is generous. Sometimes for charity meetings and such, pricing can be hard but usually someone has an account. Using for my charity meeting motivated me to get paid account.
What problems is the product solving and how is that benefiting you?
I spend a lot of time in meetings - most of the time in diff locations (bc I'm freelancer wo a guest-friendly office), so I ended up traveling to get to coffee shops / bars for meet-ups. Having zoom has cut down on that - saving time & money.


    Jahna N.

Zoom Saved my Sanity

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom surfaced at a time when having face-to-face contact with family and friends was important. In 2020 I opened a zoom account to be able to chat with my family, church, as well as to facility some meetings with my youth group.
What do you dislike about the product?
There are some limitations to zoom, not too many, that make facilitating a meeting a bit harder. I wish having a timer was easier to get. But since it isn't i've had to pivot but have still been able to continue.
What problems is the product solving and how is that benefiting you?
Zoom has provided the opportunity to bridge a gap for non-technology savvy persons. While in the middle of the pandemic, our church had to shut down. Zoom allowed for us to meet, see eachother and share content.


    Dennis P.

Easy collaboration tool

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Easy to schedule/reschedule and conduct effective meetings such as ways to share screen and breakout room management. Speed is faster than competitors.
What do you dislike about the product?
When recording video is like multiple options on how the video is recorded such as side by side or fill in top and bottom of screen
What problems is the product solving and how is that benefiting you?
Allows me to record collaboration sessions with my partner with all the features of screen sharing


    Jasmine A.

Zoom has been amazing!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
It's easy for old people. Our congregation loves it!! It has kept us connected to worship throughout the pandemic.
What do you dislike about the product?
We finally figured out how to extend the same link over a period of time. It was hard getting congregants to type in new links when recurring meeting links expired.
What problems is the product solving and how is that benefiting you?
When we shuttered our church building for covid we went a year without services - being able to provide a place for everyone to come together and see faces and take communion.


    E-Learning

Very useful for One-on-One Education

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
There are a lot of controls and settings that allow each lesson to be tailored to the needs of individual students. The annotate tool is also useful for working on math and science problems that use syntax that can't be easily conveyed through plain text.
What do you dislike about the product?
The only downside to my use of Zoom is the fact that the whiteboard does not support copy/paste images. To upload a problem to the board, you must first save it to your computer, then upload that image file. This adds unnecessary wait times to the lessons, especially during lessons involving many different practice problems. Other sites I have used allow copy/pasting, which is extremely useful for collaborating on math and science questions, which are very difficult to convey through plain text. The annotate tool is useful, but it has a very limited working area and the writings must be cleared each time a new problem is brought up, making it impossible to reference previous work.
What problems is the product solving and how is that benefiting you?
Zoom is one solution that fills the need to reach students that aren't able to meet face-to-face. It was amazingly useful during the pandemic, and it's still useful for working with remote students and those who are sick and/or immunocompromised and need to avoid unessecary contact.


    Nicole V.

Zoom review

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like the add-in for email and the breakout rooms for consulting. The whiteboard is also helpful for collaboration work.
What do you dislike about the product?
It would be nice if others could be granted control on shared screens.
What problems is the product solving and how is that benefiting you?
It has been great for working from home to meet with team members. It is also helpful for troubleshooting to either see what the issue is or show how to do something.


    Julie E.

User friendly, lots of options.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like the different features that can be used during zoom calls. The white board, sharing screen and recording are especially great. Everything is user friendly and easy to use.
What do you dislike about the product?
Would like to have more options to interact with each other on both sides.
What problems is the product solving and how is that benefiting you?
Being able to connect with clients and therapists while still at home.


    Crystal E.

Can be Glitchy but the Best Thing Smoking!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I most like the features that Zoom offers to engage participants and learners. Use of a variety of reactions to the use of the whiteboard for all learning types.
What do you dislike about the product?
I most dislike Zoom's glitchiness. For example, when folks can't get into the room using the correct link, there's not a lot of ready solutions or support.
What problems is the product solving and how is that benefiting you?
Zoom offers a way for me to teach courses and also engage people socially who are in different parts of the country - even the world. I can attend online learning too.