Zoom
Zoom Communications, Inc.External reviews
10,060 reviews
from
and
External reviews are not included in the AWS star rating for the product.
It works!
What do you like best about the product?
The best part of Zoom is the ease of use on ALL platforms. Some tools are Windows/Mac only and their support for Linux clients is seriously lacking ... not Zoom!
Another great feature is that it works great with other video conference systems by allowing connections via SIP andH323. With Zoom I know that people will be able to connect.
Another great feature is that it works great with other video conference systems by allowing connections via SIP andH323. With Zoom I know that people will be able to connect.
What do you dislike about the product?
There isn't much that I'd change in terms of the video conference experience except the support for screen annotation in iOS. Beyond that, the admin interface (web page) feels "old" and unpolished but it is useable even if things might not be where I expect them to be.
What problems is the product solving and how is that benefiting you?
I am an environmental scientist and I collaborate with a wide range of people, from colleagues on the other side of the world, to community groups where we are deploying a measurement campaign, to classrooms where my team gets invited to talk to students.
Effective business solution
What do you like best about the product?
Whether it was for business meetings during the pandemic or because distances are too great to make travel make sense, Zoom enables my firm to be face to face with a client, share screens, and discuss issues as if we were sitting in the same room. It has been an invaluable asset.
What do you dislike about the product?
It's annoying that I can't stay logged in. It would be helpful if I could add zoom meetings that I did not create to my calendar and one click join. It can be a little clunky.
What problems is the product solving and how is that benefiting you?
We have saved a lot of time and a small fortune on travel!
Zoom Sets the Standard
What do you like best about the product?
Zoom is my favorite virtual meeting environment because of its reliability and flexibility.
What do you dislike about the product?
I really can't think of anything I dislike about Zoom. I started years ago using Skype for online meetings ... when Zoom came along I was an early adopter!
What problems is the product solving and how is that benefiting you?
Zoom provides the face-to-face interactions that are so important in my industry.
ZOOM was the blessing in disguise during the COVID pandemic.
What do you like best about the product?
What I like BEST is that ZOOM gives me quick and safe remote access to both learning and teaching. I love the screen share and the chat is helpful for quick surveys.
What do you dislike about the product?
An area of improvement for ZOOM is to figure out a way to create breakout rooms more efficiently. Often, I need to put my students into breakout rooms but I find it too time-consuming.
What problems is the product solving and how is that benefiting you?
ZOOM is helping me with remote teaching and reaching a wider audience. It is also giving me access to webinars for self-improvement and cultivating my own skills.
Easy to navigate!
What do you like best about the product?
Zoom is easy to navigate and I'm not tec savvy. The help features are excellent and there are plenty of trainings online for more help. It is popular enough that most people I've worked with know how to use it.
What do you dislike about the product?
I am impressed with the zoom platform however I am a little nervous about the security. I am pleased with the updates that zoom does on a consistant basis. I haven't had any problems.
What problems is the product solving and how is that benefiting you?
Commute time!! It saves so much time. I am able to meet with more clients, prospects, and have meeting and group coaching with more connection being face to face.
It works better that all the others like Teams, Blue Jean,etc.
What do you like best about the product?
Simple enough for even me to use and reliable and glitch free on VERY important calls with customers.
What do you dislike about the product?
nothing it does what I need it to do when I need it.
What problems is the product solving and how is that benefiting you?
Communicating with customers, and colleagues and saving me quite a bit on travel expenses. I would not have been able to relocate without it.
The best option for video conferencing
What do you like best about the product?
I like how intuitive the interface is and how easy it is to use. When I first got zoom, it didn't take me long to keep up to speed on all the features. Video quality is top notch and audio works very well.
What do you dislike about the product?
This may be an invalid criticism but it doesn't seem like you are able to automatically make it so that other guests can share in a meeting. If I have a conference call where there are multiple folks who need share, if I'm the host, I always have to switch to all participants manually as opposed to doing it somewhere in the settings.
What problems is the product solving and how is that benefiting you?
I am a financial advisor. With most of my clients being located around the country, zoom has been INVALUABLE in ensuring I can run my practice to the highest level possible.
Necessity for Larger Groups
What do you like best about the product?
We often have meetings with 10 or more people. I've used other services where the quality of the video and the sync get really bad with that many people. With Zoom it's always been very clear and even when someone has a poor connection the meeting doesn't get off track.
What do you dislike about the product?
Right now there isn't anything that I would say that I dislike.
What problems is the product solving and how is that benefiting you?
We are an agency that has 10+ clients. While we use Google Workspace for our email and docs, Zoom has been our go to for reliable video meeting with clients. Connection is always good, video and sound are good, and presentations seem to work better than any other platform we've used.
User friendly
What do you like best about the product?
Conference calls and communication with office colleagues is more helpful and sharing my screen.
What do you dislike about the product?
Nothing for me as I did not found any thing. So far I am satisfied with zoom.
What problems is the product solving and how is that benefiting you?
It's whiteboard and separate spaces as individual rooms to connect with different peoples and I don't find any issues.
Best of the best for reliable video conferencing
What do you like best about the product?
After using just about every video service out there, Zoom continues to be the most reliable and easiest to use. Screen sharing is better by far than competitors, both easier and with more control over sharing exactly what you want.
What do you dislike about the product?
The 'Webinar' feature is good but could be better. Ultimately, we wanted control over the exact view that everyone would see, with the ability to pin certain speakers on top of a presentation and also record the webinar in the exact same manner. This is possible but proved difficult and the viewers can change their view, which creates issues when they say they're not seeing the correct view. Perhaps this has improved since we last attempted in early 2021.
What problems is the product solving and how is that benefiting you?
With the need for reliable video conferencing, Zoom continues to prove itself as the top platform. We need a platform that provides a consistent, quality experience with solid video and ease of use; Zoom delivers that.
showing 8,191 - 8,200