Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Great product and service.
What do you like best about the product?
Ease of use, with a lot of great features available to utilize depending on need. Background adjustments have improved dramatically from the early days of the pandemic.
What do you dislike about the product?
The recording feature settings seem to operate differently than anticipated. While it's easy to turn off, despite having turned off the auto record feature, it still starts every meeting in record mode despite not having it set that way. It would be nice to simply have a record button present when a new meeting is created to set the recording to start.
What problems is the product solving and how is that benefiting you?
The ability to meet easily, quickly and efficiently with my business colleagues on a regular basis wherever I am. Keep the innovation and features along with a great UX coming, it means a lot to us.
Great at keeping me connected, even after the pandemic
What do you like best about the product?
I love being able to stay in touch with members of my organization, despite not living near them. Setting up a meeting is easy and I appreciate the features zoom offers.
What do you dislike about the product?
Sometimes the technical difficulties are prohibitive. I also don't like that someone has to be a host to share screens, because sometimes I need multiple people to present and that gets convuluted
What problems is the product solving and how is that benefiting you?
I don't live near the people I need to meet, so zoom is great for letting me manage that team from a distance. Without zoom, I would be forced to do this all via phone call and I don't know that it would be as effective.
KEEP CONNECTED
What do you like best about the product?
SEEING ONE ANOTHER LIKE IN PERSON, GETTING AN IMMEDIATE RESPONSE.i
What do you dislike about the product?
WHEN THERE IS A BIG PARTICIPATION, NOT ALL FACES OF THE PARTICIPANTS CAN BE SEEN IN THE SAME PAGE, NEED TO TURN TO THE NEXT SCREEN AND BACK ALL THE TIME.
What problems is the product solving and how is that benefiting you?
ONE CAN ATTEND A MEETING WITHOUT TAKING THE TIME TO TRAVEL. DISCUSSIONS CAN BE CARRIED OUT AND DECISIONS CAN BE MADE, MAKING THINGS DONE MORE CONVENIENT, EFFICIENT AND EFFECTIVE.
Zoom is an ideal tool for collaborative meetings and math tutoring
What do you like best about the product?
Before the pandemic, my Zoom use was sporadic, but it became an ideal tool for career coaching and math tutoring. I appreciate the ease of setting up and sharing meeting invitations. My clients and students have no difficulty logging in. The feature I'm particularly excited about is the whiteboard. I used to log my iPad in as an additional attendee to create a whiteboard, but I love that I can just pop it up using the Zoom platform. It's so easy to use, and my students are always impressed. Sometimes, they'll take a screen shot of the work we've done to use as a model for their homework.
What do you dislike about the product?
I don't have any criticisms to share. Everything works well for me.
What problems is the product solving and how is that benefiting you?
Whether I'm coaching, tutoring, or just meeting up with my friends, I love that Zoom gives us a chance to meet face to face. During the pandemic, we even held family game nights with people who were actually in various states and time zones. As COVID still continues to be a concern, Zoom allows me to meet one on one with students without having to be in the same room.
The ease of meeting f-2-f with Zoom.
What do you like best about the product?
I love being able to meet without leaving the comfort of my home or wherever I am. I also love changing my background for certain meetings. The filters help to avoid embarrassment for messy environments or just spices up the meeting and shows personality.
What do you dislike about the product?
I believe the one thing I would fix with this platform is to synchronize the use of my account on multiple devices. The settings are a bit off, and that means I have to change while using both.
What problems is the product solving and how is that benefiting you?
As both an educator and a minister who also consults, it brings my customers and congregants f-2-f with multiple people across city limits/states/continents to discuss important information.
Best software for running webinars
What do you like best about the product?
Zoom is accessible in China which is very important for my work because we aim to engage a global network of colleagues. Zoom also has the best recording features of any meeting software I have used.
What do you dislike about the product?
Zoom is more expensive for nonprofits than Google, but the services Zoom provides have still been worthwhile for my team. My only worry is that we'll eventually stop our Zoom subscription to save money and deal with the lost benefits of Zoom.
What problems is the product solving and how is that benefiting you?
Zoom allows us to connect with people in China (Google is banned) so that is very important for making our work accessible to everyone we connect with. It ensures that we are not providing North America/Eurocentric work only.
Zoom makes work from home and education from home seamless
What do you like best about the product?
I get most of the benefits of an in-person conversation, with all the benefits of working or studying from home. Zoom hands down made work from home and education from home possible for me.
What do you dislike about the product?
The only thing I dislike about zoom is that I cannot store accounts in my zoom to swap between. I use one zoom account for school, and one for work, and it's annoying swapping between the two because I have to sign in every time.
What problems is the product solving and how is that benefiting you?
Zoom is bridging the communication gap between myself and fellow employees, in a quick manner. Email communication can be challenging and ineffective when you can find a solution for a challenge in seconds with video communication.
We use Zoom for everything!
What do you like best about the product?
We can connect with people around the world seamlessly for meaningful connections that advance our church's mission with no disruption.
What do you dislike about the product?
I honestly cannot think of anything lately that I dislike about Zoom in its current state.
What problems is the product solving and how is that benefiting you?
We can connect with people around the world seamlessly for meaningful connections that advance our church's mission with no disruption.
Quick, efficient way to communicate
What do you like best about the product?
Zoom looks very professional and has a very easy layout that just about anyone could appreciate, in just a couple of clicks you can either make a meeting and invite others, join another call and talk to your coworkers or even use it to talk to family. You can have a large number of people all on one call as well, which is great when needed to tell a large group of people things.
What do you dislike about the product?
You are required to pay to use zoom for a meeting longer than around 40 minutes, and if there are more than 100 attendees. Discounts could help with this for things like student users and teachers.
What problems is the product solving and how is that benefiting you?
Zoom helps spread information to large groups of people very easily, and it helps me talk to large amounts of people at once and get their feedback at the same time with fast connectivity. My higher-ups can easily make a conference call with me and my coworkers if they need to tell us things, and even put us in breakout rooms where we can talk in smaller groups while still on the main call.
Zoom is Theeee Place to Be!
What do you like best about the product?
The functionality of the platform, the add-on's like Calendly, the ability to enhance my appearance on the screen if I want to, affordability, and reliability.
What do you dislike about the product?
That it's "pretend" interaction; it's still not face-to-face.
What problems is the product solving and how is that benefiting you?
Zoom is solving utter and complete isolation issues for solopreneurs and those who work full-time remotely. Using Zoom I can save a boatload of $ for traveling.
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