Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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A must have tool in my business
What do you like best about the product?
Zoom allows me to meet with clients wherever they are in the world. Apart from chatting, we can easily share screens so I can help them practically and also share documents.
What do you dislike about the product?
The follow up emails could have better options for segmenting and personalisation.
What problems is the product solving and how is that benefiting you?
Apart from chatting with clients, we can easily share screens so I can help clients practically and also share documents.
Excellent and very professional platform to hold meetings, workshops, or presentations
What do you like best about the product?
Zoom has been incredibly easy for me to navigate. I am not as technically savvy as others so I rely on easy-to-follow instructions when scheduling appointments or events on Zoom.
What do you dislike about the product?
The downside of Zoom is that if I forget to unclick boxes for the waiting room or passcode those I am meeting with have to remember to write it down prior to logging in.
What problems is the product solving and how is that benefiting you?
Zoom assists with connecting me to people who live far away or can not for some reason meet in person. They have virtual backgrounds that are helpful and assist me in creating a professional backdrop no matter where I happen to be logged in to Zoom.
Better than other platforms
What do you like best about the product?
It has always run more smoothly than other videoconferencing platforms I have used. Audio is clear.
What do you dislike about the product?
One minor grudge -- pop-up notices on the screen that hamper or block what I am trying to get to. Annoying when I am in a hurry to join a meeting quickly and it slows me down. (And I never read the pop-ups because they never appear at a convenient time, so it's kind of a pointless nuisance.)
What problems is the product solving and how is that benefiting you?
Zoom is the primary way I meet with students, so it is a key tool for me. (and it is also nicer than the telephone for talking with friends.)
Easy and Reliable way to connect virtually
What do you like best about the product?
Zoom has been a great way to connect and easy to use - whether on a computer, phone, or tablet. Able to connect one on one or grow account to a larger audience with a ton of options.
What do you dislike about the product?
Has worked well overall though seems at times the connection can be lagging if too busy.
What problems is the product solving and how is that benefiting you?
Able to connect either one on one or to a larger audience with ease and still being able to connect during challenging times. Able to integrate with Outlook for easy planning.
Great Service - Better than Teams!
What do you like best about the product?
I particularly like the transparent ability to record meetings and the transcript element.
What do you dislike about the product?
No further improvements from me - save for once again I would like a more prominent timer and the ability to move windows - namely order the people in the meeting myself.
What problems is the product solving and how is that benefiting you?
Zoom tends to be much easier to use for client's compared with Teams. People are content to download an app on the phone, whereas teams doesnt seen to help. The create an account section is very easy.
Works seamlessly with Calendly and my business
What do you like best about the product?
Sharing my screen, regulating control beforehand with settings like passwords, customizable waiting rooms, and now the whiteboard feature are all intuitive and work seamlessly. It also integrates perfectly with Calendly.
What do you dislike about the product?
Occasionally I will have to adjust the settings for things like default audio and video. I use a mac and often will end up using my blue yeti microphone and headset setup as opposed to my wireless AirPods. There's often a moment when I am not sure if the other person can hear me.
What problems is the product solving and how is that benefiting you?
The ability to be able to brainstorm, write notes or drawings, or work through content on the new whiteboard feature has aided in communication when my clients cannot draw on their own devices with a local app. I often use my iPad and apple pencil to elaborate or draw something out, similar to drawing on a napkin when in person.
Zoom is a very reliable communication platform
What do you like best about the product?
As a meeting platform, Zoom provides tools for meeting organizers that make presenting materials to others simple and easy. Whether it's having the ability to be able to sit down and drive through deliverables with clients by sharing your desktop or having the option to record meetings to the cloud (in order to provide video playback for your team or meeting participants at a later time), Zoom is a trustworthy resource. These two features alone are some of the better features that Zoom offers.
What do you dislike about the product?
One of the features that I currently dislike about Zoom is that the quality of their playback videos could be better. Right now, the resolution of the playback video depends on the camera quality that the participants in the meeting are using. Having a built-in setting that would allow people to encode videos at a higher resolution (such as an NVIDIA encoder) would help keep videos at a consistently higher resolution.
Secondly, the addition of a built-in teleprompter add-on feature would be great. Since most presenters are using a teleprompter to do their presentations, it would be extremely convenient if Zoom allowed users to use one inside their platform. That way users wouldn't have to run third-party teleprompter software side by side with Zoom.
Secondly, the addition of a built-in teleprompter add-on feature would be great. Since most presenters are using a teleprompter to do their presentations, it would be extremely convenient if Zoom allowed users to use one inside their platform. That way users wouldn't have to run third-party teleprompter software side by side with Zoom.
What problems is the product solving and how is that benefiting you?
Zoom's focus on convenience when it comes to scheduling meetings and providing security for those meetings (in the form of passcodes and admin rights) has provided both our team and our clients with peace of mind. Our clients understand that when it comes to their confidential project content, our meetings are safe and secure.
Best Video service ever
What do you like best about the product?
You can have multiple participants on a call
What do you dislike about the product?
The price is kind of high.The software works very well though.
What problems is the product solving and how is that benefiting you?
I can get to speak to my clients easily and I can just send them a link to a meeting making it easier for them to access it.
Use it Every Day
What do you like best about the product?
Everyone knows how to use it these days and it's better to be face to face virtually than on the phone - I love the enhance appearance feature lol
What do you dislike about the product?
There is not scheduling component like Calendly and I have to manually enter zoom calls to get links (my meeting room doesn't work for how I use it)
What problems is the product solving and how is that benefiting you?
I can now take clients from anywhere I. The US instead of only in my city which is increasing my revenue opportunity
A Great Application
What do you like best about the product?
What I like about Zoom is the simplicity of the app. I use it for literally all my digital calls now even if its work related because how easy it is to use for everything.
What do you dislike about the product?
Zoom does have its flaws though. i know my webcam is the best model ever but somehow my image comes out washed and grainy even after i mess around in the settings on zoom.
What problems is the product solving and how is that benefiting you?
Zoom is solving the issue of working from home and collaboration and also making it easier to connect with many people at once without leaving home, especially since covid
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