Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
A business essential
What do you like best about the product?
Zoom is incredibly easy to use and has a great workflow, you make an appointment or boot it up to access one already in your calendar and it's straight into where you want to go. As host it's incredibly useful to organise breakout rooms, recordings, and control the mics and cameras of participants if you're in the middle of an event, I've used Zoom for dozens of webinars and presentations through the pandemic, and will continue to do so now that I live and work far from the office.
What do you dislike about the product?
The functionality around not being able to notify a Zoom host that you're waiting in the waiting room of their other meeting whilst they have one in progress elsewhere can lead to you having to use alternate forms of communication to remind them they're running over. It would be nice if they received popups or notifications on the dashboard to say people are waiting to get into the meeting the host is supposed to be in!
What problems is the product solving and how is that benefiting you?
It's highly beneficial for team networking, and really the first and only main problem is keeping us connected whilst we work remotely. I do not like monitoring software, and even something like Slack does this, despite not being exactly designed for it, but with Zoom, because of the ease of workflow you feel like you're only a few clicks away from your colleagues and an essential decision.
Zoom is a great tool for meetings with international delegates.
What do you like best about the product?
Ease of joining a meeting. It's just as easy as clicking the invitation link.
What do you dislike about the product?
Sometimes when sharing a PowerPoint presentation it draws to much signal.
What problems is the product solving and how is that benefiting you?
We started using zoom because of the pandemic but have since learned the ease of using it for meetings even with international delegates.
Zoom Review
What do you like best about the product?
Zoom is simply just easy. Its interface is user-friendly, loads quickly, versatile across different devices (cell phones, laptops/Macbooks, PC's, etc) and looks clean and professional. It is easy to invite others to meetings, especially just by sending a link. Having a conference is easy by muting everyone so that only one person is speaking at a time. Zoom has a bunch of advanced settings and options like screen sharing and whiteboard use for presentations. It is an amazing tool! Zoom is so much better than Microsoft Teams, Go To Meeting, Skype or WebEx.
What do you dislike about the product?
Some of the settings are difficult to find and it's not always clear where settings are located. Otherwise, Zoom is an incredible application.
What problems is the product solving and how is that benefiting you?
Zoom is making it possible to meet anywhere and at any time. Set up is fast and easy and users can use a variety of devices to log in (cell phone, laptop/Macbook, PC, etc).
Great product overall
What do you like best about the product?
Zoom allowed me to meet both business and personal needs for virtual gatherings. It is mostly user friendly and most people can learn to use zoom without too much fuss.
What do you dislike about the product?
There are always some features that could be improved. There are times when being able to share a split screen (half zoom and half another application) would be useful.
What problems is the product solving and how is that benefiting you?
Security issues have been a to concern for the last year. Zoom continues to make improvements in this area. Due to the nature of my work, security is always vital.
Awesome, Amazing, WOW
What do you like best about the product?
I love having to meet new people and I am able to enjoy meetings so I can be the one to help as many as possible. The price is definitely right also
What do you dislike about the product?
Nothing so far. You definitely get more of what you pay
What problems is the product solving and how is that benefiting you?
Having meetings and to interact with people.
Better than most video conferencing plafforms
What do you like best about the product?
It never glitches, video quality is decent, I love that you can adjust for light, easy to share screen, and very easy to put people into breakout rooms
What do you dislike about the product?
A lot of professionals are discouraged to use the Zoom app because of alleged security breaches, if you send a file participants have to download it to their device and can't just view it
What problems is the product solving and how is that benefiting you?
I am a training facilitator and when the pandemic started, I had to move my training to the digital world, and I still deliver my sessions on Zoom mostly
My Zoom Meetings Experience
What do you like best about the product?
Very friendly and easy to use. I have installed it on my mother's phone for our monthly family meetings before and taught her how to use it. She quickly learned it quickly and was able to use it without any problem.
What do you dislike about the product?
Cons
The only issue I want to see updated is the room feature. I want to access our chat room, files and documents even after meeting but unfortunately tahts not possible till now once this issue is fixed then there won't be any limitations.
The only issue I want to see updated is the room feature. I want to access our chat room, files and documents even after meeting but unfortunately tahts not possible till now once this issue is fixed then there won't be any limitations.
What problems is the product solving and how is that benefiting you?
Reasons for choosing Zoom Meetings
It's widely used with my clients in Africa.
Reasons for switching to Zoom Meetings
I wasn't getting a good experience with the interface and the product itself. I was getting the same information as the other reviewers but the interface was not easy to use.
It's widely used with my clients in Africa.
Reasons for switching to Zoom Meetings
I wasn't getting a good experience with the interface and the product itself. I was getting the same information as the other reviewers but the interface was not easy to use.
ZOOM BOOM
What do you like best about the product?
I love how multifaceted zoom is when it comes to hosting meetings, joining meetings, sharing your screen for presentations and being able to choose different filters and virtual backgrounds to add privacy or to enhance your face.
What do you dislike about the product?
There aren't too many features I don't like but I believe there's always room for heightened security and keeping the customers' information safe from 3rd parties or hackers who have infiltrated zoom meetings in the past. I personally and thankfully haven't been a victim of that.
What problems is the product solving and how is that benefiting you?
Well since the pandemic it was extremely difficult to connect with business partners and team members due to the shutdown. However, we still had a business to run. Zoom has played a pivotal part in helping me connect with business partners and foster relationships as far as the west coast from the east coast region. Without zoom I'm not sure how I would have accomplished that goal
Gotta Luv it 1 . . .
What do you like best about the product?
It works GR8 - I never have a problem with it.
What do you dislike about the product?
No Complaints - it always works - I suppose if it was less expensive I'd like it even more
What problems is the product solving and how is that benefiting you?
With COVID - we do not have to meet in person - & saves Gas + Wear & Tear on my vehicle
Zoom is a great and affordable tool
What do you like best about the product?
Ease of use and control. Easy to explain to our older users.
What do you dislike about the product?
Would like a few more features unlocked at my price level.
What problems is the product solving and how is that benefiting you?
It's allowing us to have important church meetings and services for those who can't physically be in person.
I am also able to bring my family together from long distances.
I am also able to bring my family together from long distances.
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