Zoom
Zoom Communications, Inc.External reviews
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Zoom
What do you like best about the product?
Zoom is an incredible video conferencing option. I can confidently say it is the best on the market right now. The interaction and break out rooms have stepped up the game.
What do you dislike about the product?
The site is not as easy to navigate as I would like. For example, it often takes me several minutes to find an answer to a question I have about turning on subtitles or blurring part of my screen.
What problems is the product solving and how is that benefiting you?
Security has vastly improved. Originally anyone could pop in on a call, but that has not happened in the past two years. I appreciate the added security features.
Simple, Reliable, Accessible
What do you like best about the product?
I hosted a series of meeting via Zoom. About half of the participants were over the age of 70 and some over 90. A few still had flip phones, so we're talking about people who were not technologically inclined. Nevertheless, with a few simple instructions, everyone could access and use Zoom effectively. Ease of use and good connections. That's what is best.
What do you dislike about the product?
A few of our group couldn't find where to switch view. It would be easier if the controls were in the same place regardless of operating system. Not a big deal.
What problems is the product solving and how is that benefiting you?
Some of our group has moved. Zoom allows what started out as a local group to continue to meet monthly and include our long-distance members. It is also easier to use Zoom when the presented has visuals to share rather than figuring out whether the facility we're using that month has projection capabilities.
An excellent tool for remote meetings.
What do you like best about the product?
Zoom allows me to easily connect with my colleagues. The ability to record meetings is a giant plus to me, and the video and audio quality is not to be matched.
What do you dislike about the product?
The only downside to zoom is that I do not see any way to have auto closed-captions. This would be a huge help for myself, and my colleagues who have hearing loss.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem on how to connect well in a remote work environment. It allows me to hold group meetings, and create a sense of community. Love it!
Zoom has helped keep my business afloat
What do you like best about the product?
Zoom has been imperative in my business on a daily basis since the pandemic began. As a small business that was 100% face to face zoom has allowed us to seamlessly switch to a hybrid model with ease. Allowing us to have meetings any time, with any number of people, recording and all their other options has made meetings and running a business easier.
What do you dislike about the product?
At this time I don't have any complaints about the zoom platform.
What problems is the product solving and how is that benefiting you?
Zoom is allowing us to work virtually and allow a flexibility with recorded meetings that we didn't have full access to before. Should someone miss an important meeting or training they can simply watch it when more convenient for them. We are able to better schedule meetings internally and externally without having to travel.
Zoom
What do you like best about the product?
It's easy to use and the screen share feature is easy to use and a lifesaver when working with a co-worker.
What do you dislike about the product?
Sometimes the login feature for scheduled meetings is a little slow to pick up& you'll have to log out of Zoom and then re-login and re-start the meeting.
What problems is the product solving and how is that benefiting you?
Able to review a person;s work on screen and help them to resolve the issues in real time
Zoom is the best and more complete videoconferencing tool
What do you like best about the product?
Zoom works perfectly. The audio and video quality of the calls are excellent, sharing screens, remote access, breakout rooms, chat, reactions, and security, are all features that make Zoom the best tool out there for videoconferencing.
What do you dislike about the product?
There are only a couple of things that could be better integrated like Google Calendar. You have a plugin for this matters, but sometimes it does not work as expected.
What problems is the product solving and how is that benefiting you?
As a company, we have several ways to do video calls (Google Meets, Slack Hangouts, and Zoom). Every tool has its advantages and disadvantages, but when it comes to contact with external prospects, we always use Zoom, because you know that it will work flawlessly, always.
Zoom great for small businesses
What do you like best about the product?
I like how simple and easy it is to use, all while having a ton of different options available to make sure you have the absolute best meeting experience you can possibly have.
What do you dislike about the product?
I understand they need to make money, but I feel like the "Free" version of Zoom should be a little bit longer than the 40 minute allowance they originally give you.
What problems is the product solving and how is that benefiting you?
Zoom has allowed our team to work better and more smoothly with our remote team members. We have sales staff all across the country and can only physically see them once a year, so this has definitely helped ease that.
The Best Video Meeting Program
What do you like best about the product?
I've used Webx, Teams, and others - Zoom is simply the easiest to use.
What do you dislike about the product?
Some of my scheduled meetings do not show up in the Zoom client dashboard - I have to go to my calendar or email and click on the link.
What problems is the product solving and how is that benefiting you?
I am in the insurance business. So many employees work remotely now. Zoom allows us to still have that one-on-one, 'face-to-face' meeting with employees when we help them during their enrollment. A very important function in zoom is us being able to give control of the mouse/screen to the employee so they can sign their documents.
Zoom is is very user friendly and allows me flexibility to effectively present my material.
What do you like best about the product?
The flexibility and screen features, such as screen sharing and display options, i.e., such as gallery vs. speaker view.
What do you dislike about the product?
I would like the ability to use the split screen option when recording in screen-sharing sharing mode. I don't like the little screen in the corner of the recordings.
I am disappointed in the customer service. I have asked numerous questions about a concern I have about this issue and have had no response. I would like to be able to talk to a real person about my concerns.
I am disappointed in the customer service. I have asked numerous questions about a concern I have about this issue and have had no response. I would like to be able to talk to a real person about my concerns.
What problems is the product solving and how is that benefiting you?
I am able to produce videos of my courses and interact with my clients across the globe.
Best product on market but still room to improve
What do you like best about the product?
Zoom is by far the most useful and accessible (can use on desktop, able to use it on phone, and even call in to use it on the go) platform on the market right now. It's the industry leader so most people you interact with have the product and there is no hastle using it.
What do you dislike about the product?
While zoom is everywhere, sometimes the UI and settings can be a bit frustrating to deal with. I feel it can kinda be seen as clunky and a few features are behind competitors.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of employees and customers communicating across the world and not being in person. We've moved a lot of our onboardings onto Zoom and no longer have to pay to fly people around the country for setups.
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