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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Naushad K.

Exceptional Virtual Meetings with Clear Communication and Seamless Features

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
For me zoom is a great app for virtual meetings ,conferences and interviews.
The most best thing is
Clear, confident communication.
Screen sharing that’s clean and well-prepared
Polls or reactions at the right moment
Breakout rooms with clear instructions.
What do you dislike about the product?
For me sometimes I feel in zoom is Poor audio
Echo, background noise, or people not muted. If people can’t hear clearly, nothing else matters.
Overuse of features
Excessive reactions, unnecessary polls, gimmicky backgrounds, or constant screen switching.
What problems is the product solving and how is that benefiting you?
Zoom helps solve several core business problems, especially around communication, speed, and cost. The biggest ones are:
Geographic distance
Teams, clients, and partners can collaborate instantly without travel.
saving time and money.
Slow decision-making
Real-time meetings reduce long email chains and delays, helping teams align and decide faster.
Remote and hybrid work coordination
Zoom enables daily operations for distributed teams,stand-ups, check-ins, training, and reviews.


    Sai Krishna P.

Zoom work well

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
zoom workplace is good as per my perspective and it has best features recording features notes making and all are good I like it
What do you dislike about the product?
The only issue I've encountered is that sometimes the app logs me out of my account automatically, requiring me to reauthenticate more often than I'd like.
What problems is the product solving and how is that benefiting you?
recording,meetings,scheduled meetings,alerts


    Nick P.

Keeps Our Remote Team Connected Seamlessly

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
It helps keep our remote team connected.
What do you dislike about the product?
It’s a bit clunky to give host privileges to everyone who needs it
What problems is the product solving and how is that benefiting you?
It allows us to go room, the virtual part of our team by giving us a unified workspace and a separate offices for each manager


    Punnareddy p.

Meeting Notes and Content Sharing Make Collaboration Effortless

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
The features I find most valuable are the meeting notes and content sharing. These tools have proven to be especially useful for my needs.
What do you dislike about the product?
There isn't much to comment on, but it would be helpful if AI meeting notes were available.
What problems is the product solving and how is that benefiting you?
Business meetings and conferences.


    Consumer Goods

A Practical Review of Zoom Workplace: Pros, Cons, and Impact

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Everything in one workflow,meetings, chat, phone, whiteboard, email/calendar, and AI summaries all live together, so you don’t have to jump between apps constantly.
What do you dislike about the product?
If your team is very active, the combination of meeting alerts, chat pings, and system notifications can get overwhelming and hard to tune.
What problems is the product solving and how is that benefiting you?
After meetings, action items and decisions often get lost or buried in chat threads or email. I can easily save key insights, assign follow-up tasks and saves time on manual note-taking.


    Insurance

Fosters Closer Client Relationships Effortlessly

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I like that you can have a more intimate relationship with the client.I appreciate how this allows for a closer, more personal connection with the client.
What do you dislike about the product?
Each call is linked to one phone number.Every call is associated with a single phone number.
What problems is the product solving and how is that benefiting you?
This tool significantly speeds up the process when I need to complete tasks involving hundreds of employees. It makes managing large-scale assignments much more efficient.


    Information Services

Versatile Meeting Tools Deliver an Excellent Video Call Experience

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most about Zoom Workplace is its versatility and the range of meeting tools it offers. These features enable users to enjoy an excellent video call experience, helping to bridge communication gaps.
What do you dislike about the product?
In my opinion, Zoom Workplace should consider offering users a longer period of free usage. Extending the free access time would be beneficial for many people.
What problems is the product solving and how is that benefiting you?
Zoom helps bridge the gap in distance communication by bringing together people who would otherwise be far apart. It also makes teaching and work meetings easier, especially for those working remotely.


    Fede M.

Feature-Rich Platform That Elevates Meetings and Webinars

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
It has a lot of tools and other connections to make the experience better than usual. Dashboard, share screen, share videos, and all kind of things for meetings and webinars.
What do you dislike about the product?
It consumes a lot of memory and internet.
What problems is the product solving and how is that benefiting you?
We are a fully remote company so zoom is our office, our place to meet, share, discurss and everything else.


    Manan S.

Effortless Client Meetings with Seamless AI Integration

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
1. Easy to communicate with remote clients
2. Can record the Sessions
3. Use on daily basis for client meetings
4. Customer support is good and respond quickly
5. Integrate it with AI for notes
6. easy to use and setup
7. Smooth video conferencing
What do you dislike about the product?
1. It takes time to open the Zoom
2. recording conversion is too slow and time taking
3. Can only setup a call of 40 mins for non-premium users
What problems is the product solving and how is that benefiting you?
1. Easily Communicate with clients.
2. Can share my screen and explain it to others
3. smooth video conferencing
4. Can record the session


    Shailesh S.

Reliable and Easy for Large Meetings

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Very reliable for day to day and large meetings and easy to use. Audio and video quality is good even with large groups.
What do you dislike about the product?
Occasional lag with poor internet especially when sharing screen with video ON
What problems is the product solving and how is that benefiting you?
This tool makes it easy for teams to connect through virtual meetings, which is especially useful for remote and hybrid work environments. It reduces the need for travel, allowing for quicker and more convenient collaboration.