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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

10,062 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Jamie B.

Long distance is not so long distance with Zoom

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Being able to see other people and share whatever it is that you are either working on or looking at.
What do you dislike about the product?
It would be cool to have some small filter features just for fun. Especially on Halloween,
What problems is the product solving and how is that benefiting you?
Being able to have meetings without traveling helps decrease the cost of fuel for our non-profit.


    Computer Software

Use it every day at work, makes working remote easy!

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Makes it quick and easy to meet with remote employees face-to-face. The integrations I use with Slack and Outlook make it especially easy to add a Zoom meeting to calendar events or spin up meetings on the fly.
What do you dislike about the product?
Probably a problem with any video conferencing software, but whenever there's a big group with multiple people trying to talk simultaneously, conversation tends to grind to a halt due to interruptions.
What problems is the product solving and how is that benefiting you?
Connecting distant employees to collaborate and share information quickly and easily. Sometimes talking verbally and sharing screens just beats using instant messaging or email.


    Michael R. C.

Zoom always works for me from anywhere in the world and I can even use it on my phone.

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
How it brings my clients and me together face to face.
What do you dislike about the product?
I can't think of anything. It's the only app I use.
What problems is the product solving and how is that benefiting you?
I am positive that I close more deals because I am face to face with a client on the other side of the country or the other side of the world.


    Laura Katherine S.

Zoom makes my small business successful

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
I use Zoom to connect face-to-face with potential new clients. Since I wokr closely with individuals in their homes and closets as a personal stylist, being able to have an initial call where we can see one another and engage more effectively is critical to my work. Zoom allows me to do this seamlessly as a small business. I'm also able to grow my business offering into teaching seminars and leading workshops remotely, connecting with more people, which is major for my business bottom line.
What do you dislike about the product?
I don't use it enough yet to fully justify the monthly cost. I have the account because I do use it occassionally and want the access, but my volume isn't as high where I feel as though I am getting the most out of my monthly payments. This can change as I grow my business, but it's a pricier line item for me at the moment for the usage of the tool.
What problems is the product solving and how is that benefiting you?
Connecting with more potential clients and landing sales. Sharing my philoshpy on style and fashion with more people to solve their problems, bring them solutions, and coach people to feel and be their best selves.


    Daron L.

Satisfied Mindfulness Instructor

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
It couldn't be easier to schedule live sessions. I appreciate the way the tool integrates with other platforms like Calendly, Momence, and Otter. I also value having control over the source of the sound (e.g. ringing a meditation bell that resonates), easily recording and sharing sessions, and control over privacy settings.
What do you dislike about the product?
I'd prefer to teach in person, but I appreciate the opportunity to reach a wider audience online. I enjoy getting creative to make the virtual experience as warm and human as possible.
What problems is the product solving and how is that benefiting you?
I've been able to provide coaching and class sessions for people across the country and around the world.


    Lyndsey F.

Easy to use, comfortable tool

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Everyone knows how to us zoom and is comfortable logging into meetings and webinars. It's easy to use on your phone or computer with an easy-to-install desktop client and the ability to call in from a phone.
What do you dislike about the product?
Security is a pro and a con. Needing to know a passcode to join a meeting has been a problem for us before. Also, it can be a little difficult to navigate the reporting tabs.
What problems is the product solving and how is that benefiting you?
Zoom is how we connect with our members all over the country (we are an association). We use it for everything - group meetings, one-on-one consulting, webinars and more. It's an all-in-one solution for us, including the ability to record meetings!


    Sheldon S.

Really good point to point or point to many video conference tool.

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use, sends a link to my audience and/or interview subject, and makes connecting easy. Also, the recording setup is smooth and easy to use.
What do you dislike about the product?
I feel like it could have a better call quality overall, though it's sufficient for my overall purpose.
What problems is the product solving and how is that benefiting you?
I could not host my podcast or conduct journalistic interviews without Zoom. It's making me way more productive than I would otherwise be.


    Shawn S.

An essential part of my communication needs

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
It is not always feasible to communicate face-to-face physically so having the ability to have a face-to-face interaction via an online interface is imperative for my communication needs. Zoom effectively provides the medium for accomplishing this need.
What do you dislike about the product?
I really can't identify anything that I dislike or a suggestion for something to be changed as it seems that all the bases have been covered. I haven't had any issues with the user interface or the quality of the audio or video.
What problems is the product solving and how is that benefiting you?
I conduct studies with individuals which require the option to study from home and Zoom resolves this by providing the comfort of engagements from home, which increases the likelihood for the studies to take place.


    Christa B.

Zoom has made my small business operations easier!

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
As a small business owner, finding a location to meet with you, interested clients has always been difficult. Discovering zoom during the pandemic has made a world of difference in my ease of connecting with potential parties who would like to use our services.
What do you dislike about the product?
At times, audio can pose difficulties, especially when using the share screen function to share video.
What problems is the product solving and how is that benefiting you?
Being able to meet with anyone, anywhere at any time is a new and innovative way to add to businesses.


    Kath D.

A great solution for meetings, classes and communication

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Ability to see the other person, their expressions and responses. Phone calls are great, and you can't always read the other person's true responses or even know if they are paying attention. Ability to have a direct conversation with others around the world without the expense and discomfort of traveling.
What do you dislike about the product?
Limitations on security. I've had trolls come into public meetings and the steps to prevent that create a number of hoops I and others need to go through to get on a meeting. Finding settings on Zoom is also a challenge.
What problems is the product solving and how is that benefiting you?
I do not know.