Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
Efficient for Meetings, Needs Stability Improvements
What do you like best about the product?
I find Zoom Workplace incredibly easy to use, which adds a lot of convenience to my daily tasks. The ability to share my screen with colleagues for troubleshooting has been invaluable, allowing me to efficiently solve problems by gaining control over their systems when needed. This functionality significantly enhances team collaboration and problem-solving. Additionally, the individual chat feature during meetings is extremely helpful as it allows me to convey messages to specific individuals without involving the entire meeting group. I also love the recording feature that allows us to document meetings seamlessly. Once the meeting concludes, Zoom Workplace provides AI-summarized meeting notes, which capture the important points accurately. This automation of meeting minutes saves time and enhances accuracy, making the follow-up process more efficient. Furthermore, setting up and onboarding Zoom Workplace into daily operations has been smooth and hassle-free. We've been using Zoom for a significant time, and integrating it into our workflow was an easy transition. Overall, the combination of ease of use, effective features for communication and collaboration, and streamlined meeting notes makes Zoom Workplace a valuable tool in our work environment.
What do you dislike about the product?
I find it frustrating when calls get disconnected abruptly, especially when joining via dialer. This is particularly annoying during important calls, and it sometimes happens multiple times within the same call. Considering the scale of the organization and the premium subscription plan they have, such disruptions should not occur. It's disappointing and affects the flow of meetings significantly.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for ease in meetings, screen sharing for troubleshooting, and individual chat to message privately. The recording and AI-summarized meeting notes are precise and save me from manual note-taking.
Effective Communication Tool with Minor Hiccups.
What do you like best about the product?
What i like about Zoom Workplace ,It brings together meetings, chat (Team Chat), phone, whiteboards, docs, etc., in one platform.
This means less context-switching between applications helpful if you have a small team handling affiliate marketing, shipping logistics, customer service.
Now Meetings tab experience includes upcoming meetings, participants, materials, and continuous chat after the meeting
This means less context-switching between applications helpful if you have a small team handling affiliate marketing, shipping logistics, customer service.
Now Meetings tab experience includes upcoming meetings, participants, materials, and continuous chat after the meeting
What do you dislike about the product?
What i dislike about Zoom Workplace is that it has too many features, making it feel overwhelming and difficult mostly for new users to navigate all the tools in terms of Chats, Calendar, Whiteboard and Notes.
2.It also Occasional has technical glitches. Audio or video keep freezing, screen-sharing lags and it random sign-outs or connection issues even with strong internet.
2.It also Occasional has technical glitches. Audio or video keep freezing, screen-sharing lags and it random sign-outs or connection issues even with strong internet.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves several communication and it coordinates problems by bringing different tools into one platform. It helps us remove the need to switch between separate apps for meetings, chat, notes, and collaboration.
This helps to improve productivity and keeps all information in one place. It has Zoom’s AI Companion which also reduces manual work by summarizing meetings, drafting messages, and capturing action items and definitely this saves time and ensures nothing is missed.
The platform also improves teamwork by making it easy to share screens, present, and collaborate in real time.
Overall, Zoom Workplace helps me to streamline workflow, reduce miscommunication, speed up decision-making, and keeps the teams organized and connected even when working remotely across different locations in the world.
This helps to improve productivity and keeps all information in one place. It has Zoom’s AI Companion which also reduces manual work by summarizing meetings, drafting messages, and capturing action items and definitely this saves time and ensures nothing is missed.
The platform also improves teamwork by making it easy to share screens, present, and collaborate in real time.
Overall, Zoom Workplace helps me to streamline workflow, reduce miscommunication, speed up decision-making, and keeps the teams organized and connected even when working remotely across different locations in the world.
Easy Meetings and Navigation, But Paywall Limits Access
What do you like best about the product?
I like how easy it is to hold meetings and overall it is easy to navigate.
What do you dislike about the product?
I don't like that you have to pay in order to have longer than 40 min meetings.
What problems is the product solving and how is that benefiting you?
I am able to hold meetings with my employees and overall can meet easily. The links are easy to join.
Seamless Connectivity, Essential for Meetings
What do you like best about the product?
I find Zoom Workplace incredibly efficient for conducting meetings with multiple participants at the same time, which is crucial for my interactions with different companies. The ability to see and interact with people in real-time as if we were face-to-face significantly enhances communication and collaboration. Its robust network connection is another standout feature—it ensures smooth calls without glitches, which is essential for maintaining productive meetings. Additionally, the platform's noise cancellation feature is particularly beneficial, as it minimizes background noise, allowing for clearer communication. The ease of initial setup was impressive; it was straightforward without any complications, streamlining the transition for my team. Given its effectiveness and reliability, I would recommend Zoom Workplace to others with a confident rating of 10 out of 10.
What do you dislike about the product?
I am frustrated by the occasional issue with the mute function in Zoom Workplace. Sometimes, even when the mute button is tapped, it still picks up little sounds. This can be disruptive during meetings, and I feel this aspect should be improved.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to communicate with multiple people simultaneously, saving travel time and enabling real-time interaction. Its stable network and background noise cancellation enhance meeting quality and facilitate easier work execution.
Total experience is great, we always ue it at work
What do you like best about the product?
It's convenient and easy to use. All the features are simple to find and access.
What do you dislike about the product?
None so far, all the features are easy to use
What problems is the product solving and how is that benefiting you?
Wasted Time in Meetings
Before, during, and after meetings, important assets (like agendas, files, or chat) were scattered. Zoom now has a Meetings tab inside its app that centralizes meeting lifecycle: calendar, chat, recordings, and shared docs.
The continuous meeting chat means conversations don’t have to start and stop strictly within meeting time you can pick up threads afterward.
Before, during, and after meetings, important assets (like agendas, files, or chat) were scattered. Zoom now has a Meetings tab inside its app that centralizes meeting lifecycle: calendar, chat, recordings, and shared docs.
The continuous meeting chat means conversations don’t have to start and stop strictly within meeting time you can pick up threads afterward.
Packed with Meeting Tools for a Productive Experience
What do you like best about the product?
It has lots of tools to use during a meeting
What do you dislike about the product?
Due to its lack of connection with gmail and also it can be hard to understand for some people
What problems is the product solving and how is that benefiting you?
Complex meeting with lots of toolsto use while in the meeting
Reliable for collaboration
What do you like best about the product?
I use zoom workplace daily to attend client meeting daily. It stand out for its high quality and reliable communication
What do you dislike about the product?
It badly effect cpu when used for long time .there is audio cut issue during meeting
What problems is the product solving and how is that benefiting you?
It allow meeting with many user at a time
All-in-One Productivity Platform with Smart AI Features
What do you like best about the product?
its integration of communication and productivity tools into a single, easy-to-use platform, enhanced by AI capabilities like summaries and quick answers, and its reliable performance
What do you dislike about the product?
dependence on a strong internet connection, limited features on free plans, potential performance issues on older device
What problems is the product solving and how is that benefiting you?
communication with customers. It's definitely helping solve that problem
Effortless Setup and Role Management
What do you like best about the product?
Setting it up was quick and easy, and assigning high-level roles is also straightforward.
What do you dislike about the product?
This software uses a lot of computer resources and, if you're on a laptop, it also drains the battery quickly.
What problems is the product solving and how is that benefiting you?
This platform is excellent not only for holding informative meetings but also for delivering training sessions.
Effortless Communication Across Locations
What do you like best about the product?
It makes it easy to have conversations with people that aren't in your area. Very helpful for businesses that have locations in other cities/states.
What do you dislike about the product?
Sometimes it can be a little laggy which can hinder getting work done.
What problems is the product solving and how is that benefiting you?
I hope they are working to solve the lagging issues that sometimes come with video calls.
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