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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Molly D.

User-Friendly but Limited by Free Tier

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate that Zoom Workplace provides a quick and free way to video call with multiple people at once, making it convenient for staying connected with family. I like that it is easy to use on both a computer and the app, offering flexibility in how I access it. Its accessibility to multiple generations is also a strong point; my parents in their 60s can use Zoom Workplace with ease, which is a testament to its user-friendly design. I also enjoy the straightforwardness of setting up an account and being able to use it on any computer effortlessly. Furthermore, I find that having the ability to create quick meetings whenever needed significantly adds to its practicality. The fact that the initial setup takes only a few minutes is another advantage, making it simple and efficient right from the start.
What do you dislike about the product?
I find it inconvenient that it isn't straightforward to remove the password requirement from meetings. It would be beneficial if there was a free option to have longer calls, ideally extending up to an hour, which would offer more flexibility when connecting with others.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for quick and free video calls with multiple people, appreciating its ease of use and accessibility across generations, allowing seamless communication with family and effortless setup on any computer.


    Saurabh S.

Versatile Tool That Elevates Productivity

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
This is a great tool that can be used for many different types of work.
What do you dislike about the product?
The price is too high for many working professionals or individuals to afford.
What problems is the product solving and how is that benefiting you?
I am looking for a straightforward way to handle meetings and scheduling. My goal is to find a solution that makes organizing and arranging meetings much simpler.


    Nour K.

Fantastic Free Solution That Delivers

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
It's free and very practical and very punctual and helps communications.
What do you dislike about the product?
the problem i face the most is the 40 minute limit.
What problems is the product solving and how is that benefiting you?
it hels always to communicate and make meetings and solve problems.


    Computer Software

Effortless Setup and Smart AI Features Make Collaboration a Breeze

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how user-friendly it is, as well as how smoothly it allows me to set up both in-person and remote spaces. The AI-powered summary, recording features, and the ability to create clip highlights are also aspects I really enjoy.
What do you dislike about the product?
I find the interface for conference room iPads to be quite confusing. Features like Waiting Rooms and Chat often cause confusion among employees, almost every time they try to use them.
What problems is the product solving and how is that benefiting you?
Zoom has been instrumental in keeping our team connected as we operate in a hybrid work environment. It makes collaboration much easier, allowing us to stay in touch no matter where we are working from.


    Sabri S.

Monitoring correspondence in one location

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
I don't have to switch between tools because Zoom Workplace consolidates everything into one location. Even on slower connections, screen sharing is seamless, meetings start up fast, and the interface is simple to use. Additionally, I appreciate how the AI notes and calendar integration save time after lengthy calls.
What do you dislike about the product?
It takes some time to remember where everything is because some features seem dispersed across several menus. When several modules are enabled, the desktop application may also feel heavy, and some integrations require additional configuration to function properly. During busy periods, customer service responses may be sluggish.
What problems is the product solving and how is that benefiting you?
It facilitates centralized communication for client meetings and remote work. Without switching between apps, I can plan calls, share screens, and store written notes in one location. This simplifies things, keeps me organized, and speeds up teamwork.


    Financial Services

Rock-Solid Connection for Remote Meetings

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
I like the stability and connection best. Other video meeting places tend to drop off quicker when wfh. Easy to use especially as a day to day meeting place.
What do you dislike about the product?
Layout could be better. More fun features would be nice.
What problems is the product solving and how is that benefiting you?
Zoom helps bring my team together for collaboration and sharing.


    Heather N.

Effortless Scheduling and Recording Make This a Standout

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
easy to schedule, get recordings, export attendee lists, etc.
What do you dislike about the product?
There really isn't anything I don't like.
What problems is the product solving and how is that benefiting you?
It makes virtual meetings and webinars easy and most people are familiar with how it works.


    Pranav S.

Lightweight and Efficient Collaboration with Zoom Workplace

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
The best part about Zoom workplace is the fact that the application is quite lightweight and less resource intensive as compared to other similar collaboration tools. It is specially beneficial during meetings and townhall involving large audiences.
What do you dislike about the product?
Nothing much to dislike about this platform. It serves it purpose efficiently.
What problems is the product solving and how is that benefiting you?
Zoom Workplace platform helps our organisation collaborate effectively when it comes to meetings with large audiences and is also easy to use.


    Anthony P.

Best Professional workplace virtual call video system by a mile

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
It's one of the best virtual calls system I have ever used. No problem using on the App nor web browser.
What do you dislike about the product?
Honestly it does what it says on the tin so no problems.
What problems is the product solving and how is that benefiting you?
Able us to make cheap virtual calls remotely anywhere with an internet connection.


    Primary/Secondary Education

All-in-One Platform That Streamlines Team Collaboration

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
Zoom has become one of the most used video meeting platforms and the Workplace platform has made using it so much easier. The ability to use the platform for daily tasks - team chat along with the document storage, notes and tasks makes project and team work flow much smoother and keeps all work in one location.
What do you dislike about the product?
While the desktop and background of Workplace is nice and minimalist I wish it had a dark mode or the ability to change the desktop from stark white
What problems is the product solving and how is that benefiting you?
I find that Zoom Workplace has made online team collaboration and work flow much easier- all the share materials all stay in one space.