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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

1 AWS reviews
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  • 1
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External reviews

10,053 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Higher Education

Zoom Keeps Getting Better

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Our organization adopted Zoom very early. The product was good from the start - but, Zoom's development is always moving ahead. More features are added on a regular basis - and not just features to add features - things that actually provide a better experience. From adding Q&A to meetings to making webinars easier to use - Zoom keeps making life better for remote meetings!
What do you dislike about the product?
I've found none - this product is a game changer for us.
What problems is the product solving and how is that benefiting you?
Brining a blended work team together seamlessly.


    Higher Education

easy installation, easy meeting setup and super quality of meetings

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Installation is easy, and setting up the meeting is smooth, and the quality of the call is great. Used many times for the meetings, and it was the same every time.
What do you dislike about the product?
Many unnecessary features, bit costly when compared with peers
What problems is the product solving and how is that benefiting you?
Meeting are scheduled virtually, recorded for fture references.


    Dhanush N.

A Game-Changer for Team Collaboratio

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is how seamlessly it integrates meetings, chat, whiteboarding, and team collaboration into a single, unified platform. It eliminates the need to switch between multiple tools, which boosts productivity and keeps communication streamlined. The user interface is clean and intuitive, and features like persistent chat, integrated calendar, and shared workspaces make day-to-day team coordination significantly easier.
What do you dislike about the product?
While Zoom Workplace offers a solid unified experience, it can sometimes feel overwhelming due to the number of features packed into one platform. For new users or less tech-savvy team members, the learning curve can be steep. Additionally, performance can lag slightly when multiple collaboration tools—like whiteboards, chat, and meetings—are used simultaneously, especially on lower-end devices
What problems is the product solving and how is that benefiting you?
"Zoom Workplace addresses the challenge of scattered communication and collaboration by consolidating meetings, chat, file sharing, and project coordination into one platform. This unified experience minimizes context switching, reduces tool fatigue, and helps our team stay focused and aligned. As a result, we’re able to collaborate more efficiently, respond to tasks faster, and maintain smoother workflows—whether we're working remotely or in a hybrid environment.


    Individual & Family Services

Workplace for everyone from anywhere

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Connecting even with the minimal bandwidth from all devices.
What do you dislike about the product?
Not more affordable subscription for every set of micro, mini enterprises or any individual.
What problems is the product solving and how is that benefiting you?
Connecting with people from across the country and able to share it through one platform


    Gerell B.

Zoom Workplace Review

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about the Zoom Workplace is it is an easy transition to talk to or video chat a person or multiple people in real time.
What do you dislike about the product?
What I dislike about Zoom Workplace is that every now and then it crashes. Also, it doesn't save my bae for future sessions.
What problems is the product solving and how is that benefiting you?
The problems Zoom Workplace is assisting me with is being able to video chat with colleagues miles away or confidence away.


    Law Practice

Zoom has so many features

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
I like the fact that we can have all sorts of meetings and execute them well. Everyone on the team can set up their own meetings and use all the features they need. We have used other virtual meeting platforms and they never fit us well. Zoom seems to anticipate every need we have and is always evolving. In fact, they are evolving their product offering faster than I can learn about it. There are so many features that I have not explored yet, like whiteboard, notes and workflow automation. I plan to explore this over the summer as my own professional development and so I can maximize what I already think is money well spent.
Zoom also integrates with our NeatBar hardware through a Zoom Room. We use our Zoom package every day.
What do you dislike about the product?
I have no complaints. I guess I wish I knew more about all the cool tools but I don't always have time to get caught up
What problems is the product solving and how is that benefiting you?
We can offer education programs to people anywhere in the world. We can remove accessibility issues because people can log in from their phones or computers.
We can control rowdy participants. We can have chats and polls and share information easily in all of our meetings (we have too many meetings)!


    Aneema J.

Collaboration Made Simple

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Seamless transitions between chat, video, and whiteboard

Good call quality

Great for team collaboration
What do you dislike about the product?
Minor notification delays sometimes

Can be a bit heavy on older devices
What problems is the product solving and how is that benefiting you?
Zoom Workplace is helping solve the challenge of scattered communication and tool overload. Instead of switching between multiple apps for meetings, chat, file sharing, and collaboration, we now do it all in one place. It’s saved us a lot of time and made remote teamwork more efficient. Having everything integrated also reduces miscommunication and makes it easier to stay aligned, especially across different teams and time zones.


    Mahesh I.

Good meeting app

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Options zoom provided by zoom are so useful.
What do you dislike about the product?
While using the app, I never felt that it is not usefull
What problems is the product solving and how is that benefiting you?
Zoom helped to gater people with ease


    Fraser N.

Reliable universally used meeting software

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
I like the easy to use interface and it's a good user experience. Other people on my meetings already know how to use it which makes things easier.
What do you dislike about the product?
It has quite limited functionality compared to some of the new or software's around and I wish there were more options for controlling the chat function.
What problems is the product solving and how is that benefiting you?
Quick and easy meetings. Other people likely to be on my meetings already know how to use it which makes things easier.


    Jennifer B.

User Friendly and Reliable

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, add hosts if needing coverage, people can join without downloading an app if needed
What do you dislike about the product?
Sometimes calendars don't sync perfectly
What problems is the product solving and how is that benefiting you?
Connecting us with customers