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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,053 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Chirag S.

Fantastic

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
The number of useful features and their accessibility in the UI &UX.
What do you dislike about the product?
To be honest, there is no specific thing that I hate or dislike about the Zoom workplace.
What problems is the product solving and how is that benefiting you?
Zoom workplace is the great soution for the team connectivity which ease communication for the discussions.


    Nirupam D.

Excellent platform for hosting interviews

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
It's the most preffered platform for us to host qualitative interviews. We host almost 1000+ interviews for our research activity. we have paid version of zoom.

Most interesting features are renaming of interviewees, we can get automated transcript, it can be synced with calendar and zoom invite can be sync with outlook

Using zoom we can make anyone host/cohost
What do you dislike about the product?
Probably the free version should be 45 minutes, instead of 40 minute For the basic plan Cloud storage needs to be improved
What problems is the product solving and how is that benefiting you?
We host all research interviews with our doctors into zoom platform. It's a very popular tool and widely accepted.
Anyone could be made host/cohost, which means the organizer can drop the call once they make someone host/cohost. In addition, we can allow anyone to attend ,and keep people at lobby as well

Every interview of ours needs transcription. With AI tool the transcription cost is significantly reduced


    Priyojeet K.

Best Cloud based platform for conference calls and meetings

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
Zoom can be used for video conferencing, online meetings, webinars, and live chats. The best part is that Zoom offers various plans, including a free version, with features like screen sharing, recording, and automatic transcription.
What do you dislike about the product?
Nothing as such. I find the application very user-friendly.
What problems is the product solving and how is that benefiting you?
Zoom platform is accessible through desktop and mobile apps, and is compatible with major operating systems. Secondly, it has screen-sharing features and recording capabilities. Moreover, it is widely used by many business entities which makes it more friendly.


    Retail

Zoom workspace

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
Integration with IA to take notes and create summarizing of each session. Zoom has always been recognized for been the most stable tool for conferences.
What do you dislike about the product?
Download the application to have all the functionalities.
What problems is the product solving and how is that benefiting you?
Smooth video conferences even in low speed internet.


    Deepak K.

Reliable,smooth and easy to use workplace.

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
1. User-Friendly Interface - Non technical user can also understand and navigate easily.
2. Very Smooth and Reliable Performance - Video and audio quality is very good,even you have slow internet connection.
3. Meeting Recording - user can easily record our meeting session completeley without any restriction.
4. Security - User can secure our meeting Using security tools like encryption and waiting rooms to keep our meeting safe.
5. Background Change and Many More professional filters - using this user can use this feature to look professional.
6. Great customer service available to resolve any issues quickly. I used it once when I needed to link my meetings with Google Calendar, and they instantly provided a solution.

Many upsides of Zoom Workspace make it easy to love once you try it.
What do you dislike about the product?
No downside from my side, but one thing I noticed is that it makes my old system very slow. However, it works fine on a new system. In my opinion, it is quite heavy for older systems. Other than that, I haven’t seen any issues with it.
What problems is the product solving and how is that benefiting you?
This solves the problem of remote communication by providing an easy-to-use platform for video calls, chats, and collaboration tools all in one place. This helps me stay connected with my team and clients work efficiently from anywhere, and quickly share ideas and files without hassle. It makes remote work smooth and productive.


    Ankit V.

A reflecting review of Zoom Workplace

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workplace has a Userfriendly design and powerful features to connect remotely. It delivers impressive, high-quality audio and video during a meeting. I am using this platform frequently to get connected with my Counselor for getting admission in foreign universities. I love to use the tools integrated with the workplace, like whiteboard, screen sharing, and built-in chat, to raise concerns during meetings. It includes AI features that help me summarize the meeting. 24*7 customer support is available to assist with problems.
What do you dislike about the product?
sometimes I am feeling technical glitches during the meeting, and the cost of premium features is high.
What problems is the product solving and how is that benefiting you?
I am using Zoom Workplace for interviews and meetings related to counseling at foreign universities. During counselling, I am using Video conferencing for face-to-face interaction, using screen sharing to share my PPT, with the help of an AI assistant, making notes or a summary of meetings.


    Alok S.

Zoom workplace

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is best platform for virtual meeting
What do you dislike about the product?
Nothing dislike about zoom workplace and i am using business purpose
What problems is the product solving and how is that benefiting you?
Meeting time


    Market Research

Always recommend to use zoom workplace

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
Easy meeting and annotations
AI encryption
Breakdown audience in room easily
User friendly
What do you dislike about the product?
Audio app need to improve
Enable everyone to start AI description feature apart from creator
What problems is the product solving and how is that benefiting you?
Rather than connecting separately with business partner it helps to connect under one umbrella.
Helps to convert audio into text form via help of AI
Notes making easily
Polling easily and espacialuser friendly environment


    TUNCAY K.

Zoom workplace makes work easier

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
It has application on pc as well as mobile phone and tablet so I can use it by one account on any device
What do you dislike about the product?
I need to pay for unlimited meeting and for ai
What problems is the product solving and how is that benefiting you?
Easy to connect with colleagues and share presentation or a explain a work on my screen by sharing the screen


    Simon Andres H.

Helpful to meet up

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
A very good and easy to use tool for meetings especially with people living in other places.
What do you dislike about the product?
So far it has worked well for me only that you have to know how to configure the sound to play instruments in Zoom or because it can generate a lot of echo.
What problems is the product solving and how is that benefiting you?
Meet weekly with people who live in other places.