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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Osheen J.

Effortless Meetings and Seamless Collaboration with Zoom Workplace

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is how reliable and easy it is for managing all my professional meetings with current and potential clients in one place. I work with freelancing clients, potential clients, and interviewers, and Zoom makes scheduling, joining, and conducting meetings seamless. The interface is easy and the built-in features like screen sharing and automatic meeting transcripts make all of my discussions more efficient and productive. It’s also great that I can access meetings from any device without complications.
What do you dislike about the product?
While Zoom is reliable overall, I often times don't like the video quality on my laptop since it's often less sharp compared to Google Meet, even when my internet connection is strong. Sometimes the feed becomes grainy which always gets frustrating during client calls and interviews.
What problems is the product solving and how is that benefiting you?
Zoom helps me organize and run meetings efficiently with my freelancing clients and during job interviews. It solves the problem of having multiple communication tools by giving me one platform for video calls, scheduling, file sharing, and follow-up notes. This reduces miscommunication, keeps my workflow organized, and helps me present myself professionally to clients. The integrations with Google Calendar, Outlook, Gmail, and Teams make scheduling frictionless and prevent double-booking while also making my workflow more reliable with features like cloud recordings and AI transcripts.


    Paula E.

Enhances Collaboration and Flexibility for Modern Teams

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
The platform enhances collaboration with features such as screen sharing and virtual whiteboards. It also increases flexibility by supporting both remote and hybrid work environments, while offering communication options like instant messaging and video calls.
What do you dislike about the product?
At this moment, I don't have any dislikes. I use Zoom frequently and love of ease of use and integration. The customer service team is wonderful and made the ease of implementation a breeze.
What problems is the product solving and how is that benefiting you?
Zoom in the workplace is helping to solve my communication gaps through virtual collaboration via chat, calls, and meetings. There is no need for app switching or traveling out of state for meetings.. No app switching and no travel to meeting out of state.


    Shoaib K.

Revolution with Zoom Workplace.

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is its seamless collaboration features. it brings meetings, chat, phone, whiteboards, and productivity tools all together in one platform, making teamwork smooth, fast, and convenient whether you’re in the office or working remotely.
What do you dislike about the product?
Sometimes Zoom Workplace can feel complex, with too many features and settings, which may be overwhelming for new users or small teams.
What problems is the product solving and how is that benefiting you?
It is crazy tool for me like---Remote collaboration becomes easy — helping teams work together smoothly from anywhere.
All tools in one place — meetings, chat, and file sharing reduce the need for multiple apps.
Better communication — high-quality video and audio help avoid misunderstandings and improve productivity.


    Tohid S.

Streamlined Team Communication and Collaboration

  • November 30, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how Zoom Workplace has transformed my communication, making it much easier than before. Earlier, connecting with friends, family, and colleagues required meticulous planning and often travel, but now, with the quick video meeting feature, everything is just a click away. It has significantly improved my work efficiency through the seamless screen sharing and recording capabilities, enabling stress-free remote collaboration. I love that it combines video meetings, chat, screen sharing, and whiteboards all in one platform, which is incredibly beneficial for teamwork, making it fast and well-organized. The simple interface plays a big role in ensuring meetings run smoothly without any confusion. These features make Zoom Workplace incredibly valuable as they enhance communication, simplify teamwork, and enable effective collaboration from any location. The product offers better collaboration tools like breakout rooms and whiteboards, alongside a more stable video quality for larger meetings. All this contributes to making team communication more organized and efficient. Additionally, the initial setup was a breeze; installing it and creating an account took only a few minutes, with a simple interface that even new users can understand and start using without any confusion.
What do you dislike about the product?
{"Zoom Workplace struggles with poor internet connections.","The 40-minute limit on free group meetings is restrictive."}
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace simplifies communication and collaboration, making video meetings and screen sharing easy. It enhances team efficiency with features like whiteboards and breakout rooms, all while being user-friendly for seamless remote collaboration.


    Henri T.

screen sharing with speaker notes only visible to user should be easier

  • November 29, 2025
  • Review provided by G2

What do you like best about the product?
It's convenient and reliable. The platform allows for seamless communication.
What do you dislike about the product?
integration with google suite can be shaky when updating invites & can be difficult to share the right screen
What problems is the product solving and how is that benefiting you?
meeting with internal & external stakeholders is easy. it allows me to meet & make my $$.


    Abhay J.

Easy to Use with Superior Audio and Video Quality

  • November 29, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use, and the audio and video quality is better
What do you dislike about the product?
No option for team chat as we have in teams or slack
What problems is the product solving and how is that benefiting you?
It allow me to meet with offshore team members and have ability to recording for future reference


    darshan b.

Reliable, High-Quality, and Secure Video Conferencing for Teams

  • November 29, 2025
  • Review provided by G2

What do you like best about the product?
Key benefits include reliability, high audio/video quality, and ease of use for both individuals and large teams, as well as robust security features like end-to-end encryption and password protection
What do you dislike about the product?
subscription complexity and add-on costs, potential security issues like "Zoombombing", and technical problems including poor video/audio quality, lagging, and integration failures
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves problems like communication fragmentation, app fatigue, and lack of productivity by providing an all-in-one platform that integrates meetings, chat, docs, and AI


    Shane D.

Effortless Access and Excellent iOS App Experience

  • November 28, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of access on my computer and the ios application.
What do you dislike about the product?
I dislike the quality of the video and recording.
What problems is the product solving and how is that benefiting you?
N/A


    Miriam R. A.

Affordable, But Client Usability Needs Improvement

  • November 28, 2025
  • Review provided by G2

What do you like best about the product?
Its not expensive compared to other options, lots of capabilities are built in and keep expanding.
What do you dislike about the product?
May have problems with clients becaue they need to know how to use Zoom to be able to use it easily.
What problems is the product solving and how is that benefiting you?
Online meeting for remote work.


    Amit Y.

Solid virtual meeting platform with room for refinement

  • November 28, 2025
  • Review provided by G2

What do you like best about the product?
It is very easy to use and helps teams to stay connected without any problem.
What do you dislike about the product?
Sometimes it feels a bit heavy, especially when too many features are packed into one app.
What problems is the product solving and how is that benefiting you?
Zoom bridges the physical distance between distributed teams, making remote collaboration feel seamless and saving us countless hours of commute time while keeping everyone connected and productive.