Zoom
Zoom Communications, Inc.External reviews
10,053 reviews
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External reviews are not included in the AWS star rating for the product.
Easily the Best!
What do you like best about the product?
Like many, I started using Zoom at the height of the pandemic. I found that the app improved as I, along with many others (classmates, professors, coworkers, and so on), continued using it. Zoom has everything a video-conferencing app *should* have: microphone/camera inputs, ability to screenshare, and large group conferencing. Within a month of regular usage, I became a pro. I'm using Zoom on a regular basis in my professional career. Every time we create a new or recurring meeting, I propose Zoom as "the most intuitive remote-video option."
What do you dislike about the product?
Sometimes, it isn't easy to tell whether someone is muted or not. While it has made for amusing pandemic-era blunders, I would love to see a clearer "UNMUTED/MUTED" indicator in the UI.
What problems is the product solving and how is that benefiting you?
As with the world, Zoom gave us a place to convene when we were unable to do so. If it weren't for Zoom, I wouldn't have completed my college education during the height of the pandemic. In my professional career, Zoom allows my local community to convene from anywhere. It's easy for us to hold web trainings, committee meetings, town halls, and important community events when many residents are on the go.
Reliable and good
What do you like best about the product?
It's stable and reliable, easy to use, clients are familiar with it
What do you dislike about the product?
I don't dislike anything, I only use the zoom meetings feature incidentally
What problems is the product solving and how is that benefiting you?
It's one of the tools for video conferencing, some clients prefer zoom.
Let’s Zoom Through It!
What do you like best about the product?
Being able to access apps in one location – No jumping between apps for meetings, messaging, or files.
What do you dislike about the product?
As a slack user as well, Zoom’s chat is a bit basic, especially around integrations, and long-term collaboration
What problems is the product solving and how is that benefiting you?
Being able to collab with my team using multiple apps and business products
Covid-19 Hero
What do you like best about the product?
During the pandemic, we call all agree it was the most use used video call service. Once your internet connection was stale, the audio and camera quality were top notch. Depending on the Service Plan you could add up to 500 people
What do you dislike about the product?
Zoom Workplace isn’t one hundred percent free but it was fair. For added features you would have to pay, which came with its disadvantages. After thirty minutes, we would be kicked from meetings; amongst other things.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is currently fixing service bugs within the platform, that cause video and audio delays. Amongst other things, it’s quite a big improvement
My opinion about the zoom app
What do you like best about the product?
Thanks to the Zoom app, I didn't have to attend physical classes and was able to learn online, which saved me a significant amount of time. Online meetings are the best. Easy to use, just click on the link and you can go to the class
What do you dislike about the product?
Nothing bad to say, I have a small suggestion, sometimes I can't hear what the teacher is saying due to signal issues. It would be worth it if they created a way to take care of the teacher's problem through the app.. ex=teacher low signal now
What problems is the product solving and how is that benefiting you?
Time is the problem. If I have other work to do when I join the online class, I can watch the recording via Zoom.
Globalization is convenient =Learning online from Talented teachers around the world reduces the knowledge gap
Globalization is convenient =Learning online from Talented teachers around the world reduces the knowledge gap
Reliable service
What do you like best about the product?
We use the chats a lot with our company.
What do you dislike about the product?
I don't have very good service in my office so some of my calls get drop because of this. This isn't a zoom issue though and it's only me. I don't know of anyone else having this issue.
What problems is the product solving and how is that benefiting you?
N/A
Use it daily!
What do you like best about the product?
Ease of integration with Google Calendar, Fathom Notetaker, etc.
Features
Features
What do you dislike about the product?
Wish the free version allowed longer meetings
What problems is the product solving and how is that benefiting you?
Helps with remote work
Zoom is the OG tool for a remote workforce.
What do you like best about the product?
Zoom is extremely easy to use, and it's popular enough that everyone is familiar with it. People trust it. When a host needs to leave, it's easy to hand off to another person. When screen sharing or side-chatting, it's easy to use and hard to mess up.
What do you dislike about the product?
It's not extremely clear how to update your name, image, or camera prior to joining a call. When swapping between types of meetings, I'd like to update this beforehand. I've also had several instances where it required an update prior to joining a call. We should be able to put this off to prevent us from being late to meetings.
What problems is the product solving and how is that benefiting you?
We have an entirely remote workforce. Zoom isn't our primary method of meeting, but it's common. It allows us to hold meetings as if we're together, even when we aren't.
Videoconferencing made easy
What do you like best about the product?
Focus on videoconferencing. Additional features like chat, documents, AI integrations, calendar and phone
What do you dislike about the product?
Chat feature is not as universal and easy to use as Teams chat.
What problems is the product solving and how is that benefiting you?
All UC functions in a single place, from videoconferencing and telephone to email and messaging.
Office meets in Zoom Workplace
What do you like best about the product?
Zoom Workplace is a compact version of old zoom meeting App. It provides User Friendly UI. It has features such as team chat within meet which translate real time
What do you dislike about the product?
Delay in launching the app, not loading user details, untimely sign out, sign in issues
What problems is the product solving and how is that benefiting you?
I'm an employee and mostly we need continues through and fro team chats with some people being at home and some at office.
This workplace made it easy for us to collaborate and solve issues together
This workplace made it easy for us to collaborate and solve issues together
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