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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Alankrita P.

Easy-to-Use, Secure, and Great for Quick Chats

  • December 06, 2025
  • Review provided by G2

What do you like best about the product?
its good easy to use encrypted like the ui design , good for quick chat over vc file sharing channel and all overall good experience
What do you dislike about the product?
UI is bit slow and not that smooth compared to other like slack and team,
What problems is the product solving and how is that benefiting you?
most the meeting are hosted on zooms only UI is good friendly and easy to use, better than teams instant messaging feature is what we like the most


    MadhuSudhan L.

High-Quality Video and Audio with Effortless Setup

  • December 06, 2025
  • Review provided by G2

What do you like best about the product?
It has high quality video and audio, and also very easy to use and it is easy to installation any time, and allows easy connection.
What do you dislike about the product?
I think nothing too much but it has to update time to time, and AI interface required more.
What problems is the product solving and how is that benefiting you?
I think Insufficient collaboration


    Mark C.

The Best Video Call Tool for Business

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace is feasible, easy to install, and easy to access. Everyone can have access to make video calls, which is really convenient. The background feature also stands out for me as it doesn't distract my clientele during calls and helps them stay focused. I also find the initial setup to be very easy and simple, with instructions provided that make it straightforward.
What do you dislike about the product?
Sometimes there's a malfunction with the mic or camera. It's normally difficult, but at the same time, there are no problems.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for important business video calls and negotiations. It's easy to install and access, enabling everyone to make calls. The background feature helps keep my clients focused by eliminating distractions.


    reviewer2784909

Daily collaboration has become seamless and audio clarity now supports all-day teamwork

  • December 05, 2025
  • Review provided by PeerSpot

What is our primary use case?

Zoom Workplace Business is my team's primary tool for virtual collaboration. We use several breakout rooms where the teams reside to develop their features and handle other work. We utilize breakout rooms in Zoom all day, every day. As soon as we start work in the morning, we hop on to our Zoom breakout room where we coordinate until the end of the day, typically.

What is most valuable?

Zoom Workplace Business offers unlimited time with the business plan, which allows us to keep our Zoom room open all day. We can also accommodate more than 100 people as needed. I use these features, such as the unlimited room and large group capacity, every single day.

The video quality is good, and I particularly appreciate the audio filtering. It removes all my background noise far better than any other platform I have used so far.

Zoom Workplace Business helps us coordinate, which has a huge impact on our operations.

What needs improvement?

Nothing comes to mind offhand regarding needed improvements.

For how long have I used the solution?

I have been using Zoom Workplace Business for three years.

What do I think about the stability of the solution?

Zoom Workplace Business is stable.

What do I think about the scalability of the solution?

The scalability of Zoom Workplace Business is good.

How are customer service and support?

I have not contacted support before regarding Zoom Workplace Business.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

We used Gather before using Zoom Workplace Business.

How was the initial setup?

I switched from Gather to Zoom Workplace Business because it was what the team was already using.

What about the implementation team?

I was not involved in the experience with pricing, setup cost, and licensing.

What was our ROI?

I was not involved in seeing a return on investment.

What's my experience with pricing, setup cost, and licensing?

I was not involved in the experience with pricing, setup cost, and licensing.

Which other solutions did I evaluate?

Before choosing Zoom Workplace Business, I did not evaluate other options.

What other advice do I have?

Zoom Workplace Business receives a rating of 10 from me. I gave it a 10 because it is useful and reliable for us. The advice I would give to others looking into using Zoom Workplace Business is that it is reliable, so it seems worth it.


    Vaibhav P.

Exceptional Virtual Meetings with Crystal-Clear Quality

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
It is one of the best virtual meeting and collaboration solution. I like clear audio and video quality which zoom meetings absolutely offers. The interface is simple and user friendly. I love the screen sharing, breakout rooms and recording feature.
What do you dislike about the product?
One drawback is sometimes there is connectivity issue. Free version has limited features of course
What problems is the product solving and how is that benefiting you?
Remote communication was real problem after covid. At that time we had to stay at home and work. Zoom offered the perfect solution while solving all our problems.


    Kate L.

Reliable Video and Chat for Remote Work

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace can have group conversations with good quality and has its security. The platform is easy to understand and perform. It helps with working and learning courses from a distance.
What do you dislike about the product?
I don't like that Zoom Workplace lets me have endless meetings that eat into my actual work time. I need to use my time to do my work.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps me work and learn from a distance with good video quality, security, and easy group conversations.


    Jennifer P.

Effortless to Use with Simple, Efficient Features

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and features are simple but efficient
What do you dislike about the product?
The interface has many menus and settings, which can be overwhelming.
What problems is the product solving and how is that benefiting you?
=*Zoom Workplace helps solve the challenge of keeping communication and collaboration organized across teams. By bringing video meetings, chat, and file sharing into one platform, it reduces the need to switch between multiple tools and cuts down on email back-and-forth. This benefits me by making it easier to stay connected with my team, find information quickly, and move smoothly from messaging to meetings to shared work. Overall, it streamlines my workflow and improves day-to-day productivity.


    Tohid S.

Seamless Collaboration with Zoom Workplace

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace mainly for video meetings, online collaboration, and staying connected with my team. I like it most for its smooth, all-in-one collaboration tools. I also enjoy its stable call quality, easy scheduling, and helpful recording feature. The initial setup of Zoom was very easy and quick, and the interface is so simple. It helps me communicate clearly through video calls, share my screen to explain work faster, use chat for quick updates, and collaborate on the whiteboard without needing to meet in person. It saves time, reduces travel, and makes teamwork smooth even when everyone is working remotely. We switched from Google Meet to Zoom because it offers better collaboration and stability.
What do you dislike about the product?
I think Zoom Workplace could improve its performance on weak internet and reduce the 40-minute limit on free meetings.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps me communicate clearly through video calls, share my screen to explain work faster, chat for quick updates, and collaborate on the whiteboard without meeting in person. It saves time, reduces travel, and makes remote teamwork smooth.


    Saravana P.

Effortless Collaboration and Versatile Addons

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
Easy to collaborate with team members and also with foreign clients along with multiple addons offered.
What do you dislike about the product?
Sometime it lags. But very rare. And some time narrative of text is not working.
What problems is the product solving and how is that benefiting you?
Through screen sharing session and remote control option we are able to troubleshoot bugs in quicker manner.


    Alejandro V.

Ease of use and efficient communication

  • December 04, 2025
  • Review provided by G2

What do you like best about the product?
ease of use and adaptability to its user interface, functions and tools for good communication
joint collaboration with other software to provide you with a detailed report of the conversation or administrative meetings
What do you dislike about the product?
the delay when turning on the camera, some devices take a certain amount of time to turn on
What problems is the product solving and how is that benefiting you?
Effective communication and project review with external teams for better fluidity