Zoom
Zoom Communications, Inc.External reviews
10,053 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to use and highly adopted by a large user base
What do you like best about the product?
Very easy to connect via either web or app. And has various premium features that can be used during the call.
What do you dislike about the product?
App and web updates will occur quite randomly, and often right before a call. The app seemingly only checks for updates when the app is loaded, which typically only occurs when I am joining a call. This has caused me to be late to calls a number of times in the past.
What problems is the product solving and how is that benefiting you?
Allows the team to easily connect even when working remotely.
An amazing platform for seamless meetings
What do you like best about the product?
With Zoom Workplace, we can conduct the meetings seamlessly. In this app, you can enjoy chat, webinars, Email integration, calendar integration, whiteboard collaboration, and many more features.
What do you dislike about the product?
Zoom workplace includes almost everything needed to make meetings seamless, there is nothing I dislike about this application so far
What problems is the product solving and how is that benefiting you?
Well, the most monotonous work is to make MOM after any meetings and this application is solving that problem by creating Meeting summaries, chat writing, etc. Also, it allows you to make a scheduler.
Zoom workspace is the easy to use and user friendly
What do you like best about the product?
The recording part and the screen pause.
What do you dislike about the product?
So many options, it takes time to understand zoom for new users.
What problems is the product solving and how is that benefiting you?
Best for teaching and conducting meeting. The user interface is great and easy to use.
Great no issues
What do you like best about the product?
Lack of network outages and reliability.
What do you dislike about the product?
Nothing comes to mind that I dislike everything has been great
What problems is the product solving and how is that benefiting you?
Connectivity to clientele
Works as it should.
What do you like best about the product?
Clear calls, good picture, fun features.
What do you dislike about the product?
It takes too many clicks to join a call. Needs mute everyone but presenters quick action
What problems is the product solving and how is that benefiting you?
In person meetings
Online meetings simplified
What do you like best about the product?
It's very easy to use, easy to administrate
What do you dislike about the product?
Sometime lag of connection quality. poor video quality sometimes
What problems is the product solving and how is that benefiting you?
having multiple parities in one meeting with screen sharing and remote control
Best interface in video conferencing tool for workplaces
What do you like best about the product?
Like the interface, uninterupted calls, screen sharing, etc.
What do you dislike about the product?
The AI bots now get annoying when multiple people use the bots.
What problems is the product solving and how is that benefiting you?
Internal team meetings and client demo calls
Good
What do you like best about the product?
Schedule aWhat people often like best about Zoom Workplace is its seamless integration of communication and collaboration tools in one platform.
What do you dislike about the product?
"While Zoom Workplace is powerful and convenient, Improved customization options and a more streamlined user experience would make it even better."
What problems is the product solving and how is that benefiting you?
communication by bringing video meetings, team chat, whiteboarding, and collaboration tools into a single, unified platform. This reduces the need to switch between multiple apps
Better service for video calls
What do you like best about the product?
More people are able to use Zoom compared to the competition. Easy meeting setups and logins. Feature-rich program allows more flexibility. Users find it better for adding documents.
What do you dislike about the product?
Connectivity to other MS products the way Teams works.
What problems is the product solving and how is that benefiting you?
Connecting remote employees as well as third-party participants.
Zoom Review from a Mental Health Field Worker
What do you like best about the product?
What I like best about Zoom Workplace is how it enables me to connect with adults with disabilities from around the globe, breaking down physical and geographic barriers so we can focus on building trust, support, and community—no matter where they are. Features like breakout rooms, live captions, and screen sharing make sessions more accessible and interactive, helping me tailor support to each individual's needs.
What do you dislike about the product?
What I dislike about Zoom Workplace is that technical issues, like poor internet connections or software glitches, can interrupt sessions and make it harder to maintain a consistent, supportive environment for the people I work with.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving the problem of accessibility and isolation for many of the disabled adults I work with. By providing a reliable, user-friendly platform for virtual sessions, it removes the need for travel, which can be a major barrier. It also enables real-time communication, screen sharing for visual aids, and closed captions for those with hearing challenges. This helps me offer consistent, personalized care while reaching more people who might otherwise go without support.
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