Bringing the team together
What do you like best about the product?
Using Zoom Workplace has increased productivity by allowing our team to easily schedule and attend out weekly meetings whether we are all in office, working from home or out in the field. Assigning task lists to each team member is another extremely helpful feature in the app.
What do you dislike about the product?
Occasional poor sound or image quality or crashing during meetings
What problems is the product solving and how is that benefiting you?
Zoom gives us the option to hold meetings when not all participants can attend in person
Smooth meetings and easy setup lead to seamless collaboration
What is our primary use case?
I have worked with SAP but it was for a small amount of time, as I was working at a bank where they were using in-house software.
I use Zoom for meetings, and if it's something such as tools including Windows, Linux, or Zoom for meetings, then I work with those.
I'm not sure about buying licensing from the AWS marketplace or somewhere else because I'm not responsible for it.
I was using mainly Teams, but for some meetings from other customers or parties, we are using Zoom as well.
Regarding Zoom features, I wonder which features you are referring to when asking about breakout rooms.
I am recording my meetings or webinars, and regarding cloud recording, I do that.
Both Teams and Zoom have the same features; I've used Teams and Zoom for meetings, and I sometimes recorded the meetings, which can be done on both.
What is most valuable?
I haven't used breakout rooms, and I'm not aware of it, even though they have functionality where you can separate 100 people into small parties.
I am recording, and it has been great and smooth so far, and I haven't faced any problems.
I thought Zoom doesn't have the feature to save chats after meetings, while Teams allows for document sharing, which I know because in my latest company we were sharing documents through Teams; I didn't use that in Zoom.
What needs improvement?
I would definitely appreciate seeing additional features in Zoom if I had cases that required them.
I don't have any suggestions on what could be done with Zoom to make it even better in the future, as I used it and didn't experience any problems.
For how long have I used the solution?
I have been working with Zoom for a minimum of 5 years.
What was my experience with deployment of the solution?
Setting up the application was very easy; it was just two clicks and you're done.
I don't have any idea on what could be done with Zoom to make it even better in the future, as I used it and didn't have any problems.
What do I think about the stability of the solution?
No interruptions occurred, and nothing changed even when we had 30 people; it wasn't laggy or interrupting.
I didn't have any problem with Zoom, and overall with Zoom, there are no connection issues, stability, or performance problems.
What do I think about the scalability of the solution?
I had meetings with a maximum of 30 people, but I did not have large-scale meetings with my customers of 100 persons or more.
How are customer service and support?
I have never needed to contact Zoom Technical Support, so I didn't ever need to reach out.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I used the free version of Zoom, so I found it inexpensive when considering pricing based on the market.
Setting up the application was very easy; it was just two clicks and you're done.
How was the initial setup?
I actually used both the application and the web version of Zoom for initial setup, but I downloaded the application because it has more features.
Setting up the application was very easy; it was just two clicks and you're done.
It was not difficult because it is easier to set up, so I didn't face any issues at all.
What other advice do I have?
I integrate with Google Calendar when integrating Zoom with Teams, since I am working with Teams. I would rate Zoom an 8.5 on a scale of 1 to 10, where 10 is the best, perfect solution, and 1 is the worst.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Reliable, Scalable, and Perfect for Hybrid Teams
What do you like best about the product?
Zoom Workplace has become essential for running smooth virtual meetings, webinars, and creative reviews. The video quality, screen sharing, and breakout room features make it perfect for both internal team syncs and client presentations. I especially appreciate the calendar integration and easy invite system—it keeps scheduling fast and intuitive. The AI Companion tools (like smart summaries and transcription) are also a major productivity boost.
What do you dislike about the product?
Sometimes the interface feels a bit overloaded with features that aren’t always relevant for day-to-day use. Also, occasional audio lag or connectivity drops can happen, even with a strong connection. It’s mostly reliable, but I wish the app’s performance were more lightweight.
What problems is the product solving and how is that benefiting you?
Zoom helps us stay connected and collaborative across different time zones and locations. It keeps our creative feedback loop efficient—whether it’s reviewing edits, aligning on timelines, or presenting concepts to clients. With AI-generated meeting notes and task suggestions, we save time on follow-ups and keep projects moving forward smoothly.
Best workspace for remote environments
What do you like best about the product?
Zoom workspace is very easy to download and setup the meeting environment. Can able to record meeting sessions without any issues. I also like background filters which looks more professional. And very user friendly, anyone can use. Ans screensharing works seamlessly. I also like the chat feature during the meetings and send emojis as well. Been using since so long and i really loved it.
What do you dislike about the product?
No dislikes as of now, as it works perfectly. But sometimes i observe some technical glitches during meetings.
What problems is the product solving and how is that benefiting you?
Sometimes i observe some technical glitches during meetings.
Best software of online meetings & calls
What do you like best about the product?
its UI, smoothness & its very much user friendly, we can have number of persons to join the call. Its quality in voice & video is very good. cant think of any other software or app if we have zoom.
What do you dislike about the product?
I am using it from last 6 years & did not found any reasons to dislike the app. its never got brake
What problems is the product solving and how is that benefiting you?
During the covid period, i used zoom at most, i used be in calls whole day & did not feel that im not in office, i was able to connect with my office team mates & was able to solve my all the queries in zoom meetings
A Comprehensive Collaboration Hub
What do you like best about the product?
One of the standout features of Zoom Workplace is how it brings together multiple collaboration tools into a single, streamlined platform. The integration of Zoom Meetings, Team Chat, Whiteboard, and Scheduling tools into one interface saves a lot of time and reduces the need to juggle multiple apps. The user interface is clean and intuitive, especially for meetings and chats, which are easy to navigate even for less tech-savvy users.
What do you dislike about the product?
The mobile experience can be inconsistent. While meetings work fine on mobile, navigating between chat, whiteboards, and other tools feels clunky compared to the desktop version. Notifications across devices sometimes don’t sync well, I've missed a few messages because my desktop marked them as read while I was still away from my phone.
What problems is the product solving and how is that benefiting you?
Before using it, we relied on separate apps for meetings, messaging, whiteboarding, and scheduling, which created a lot of inefficiency and context-switching. Zoom Workplace brings all of those tools into one unified platform, which cuts down on wasted time and keeps everyone on the same page. For example, being able to jump from a chat conversation directly into a meeting or collaborative whiteboard without leaving the platform makes a big difference in how quickly we can make decisions or solve problems. It’s also helpful that everything is tied together with calendar integration and smart scheduling, which reduces back-and-forth around meeting times.
Good sharing application giving Teams a run for their $$$
What do you like best about the product?
You can do everything on it. Take & make calls, web conference, chat, share documents, use thoughtful AI. It's all there.
What do you dislike about the product?
The lack of adoption for more than video calls. This isn't Zoom'a fault, of course.
What problems is the product solving and how is that benefiting you?
The integrated AI does well with speaker stats from conference calls, and collates notes & action items really well.
Zoom is perfect for Online Meetings
What do you like best about the product?
It has a developing list of options for virtual meetings.
What do you dislike about the product?
At times it can be rigid in its interface
What problems is the product solving and how is that benefiting you?
It is creating more creative ways to interact with others.
Great source to not use person devices.
What do you like best about the product?
I can send and receive calls/texts without using my personal device. easy to download. and easy to train on.
What do you dislike about the product?
Nothing negative to say. Really love the ease of use.
What problems is the product solving and how is that benefiting you?
Not forcing us to use our personal devices.
zoom workplace review
What do you like best about the product?
its many features, easy to setup , host have many controls, access management , voice enhancement
What do you dislike about the product?
UX have to more better ,it noise cancellation feature is not working
What problems is the product solving and how is that benefiting you?
instant video meeting with id , without installation we can zoom on website, it is best feature of zoom
