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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Chris R.

Effortless Meetings and Seamless Calendar Integration

  • December 14, 2025
  • Review provided by G2

What do you like best about the product?
I like how simple Zoom Workplace is for getting people together and how it integrates with calendar apps. This feature helps ensure the meetings are populated on everyone's calendar, so they don't forget about it. I also found the initial setup to be very easy.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
Zoom Workplace connects colleagues in different states, simplifies getting people together, and integrates with calendar apps to ensure meetings aren't forgotten.


    Jaclyn L.

Crystal-Clear Meetings and Seamless Collaboration

  • December 14, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is our go to meeting place you can interact with colleagues with a very clear connection. I love that you can turn your video camera on or off and it has a lot of great features to chat on the side to ask questions while the meeting is going without interrupting.
What do you dislike about the product?
I don’t think there is anything I just like about you. It provides a service that gets the job done
What problems is the product solving and how is that benefiting you?
Zoom is great for when we are having a team meeting and we need to discuss ongoing issues to get everybody’s feedback. It’s great when we can get everybody together at one time to talk about it.


    Chanchal B.

Stable Meetings and Useful Features Enhance Reliability

  • December 13, 2025
  • Review provided by G2

What do you like best about the product?
I generally use Zoom Workplace for meetings because the video and audio quality are very stable and clear. I like the quality of the video and audio, which keeps the meetings clear and stable. There is also the option of recording and transcripts, which helps to record the session and assist with documentation. This feature helps me stay organized and productive, especially if I miss anything or need clarification without asking to repeat the information. It's especially useful in important meetings. Additionally, Zoom Workplace provides reliable video and audio communication that helps us stay connected and productive. The screen sharing, meeting recording, and accurate transcripts are great features. The initial setup was very easy; just create an account, schedule a meeting, and invite team members, and this whole process takes just a few minutes. Overall, Zoom Workplace offered better meeting reliability and more useful features.
What do you dislike about the product?
I find that the video quality can drop during network issues, so there should be an adaptive option to keep the calls smooth.
What problems is the product solving and how is that benefiting you?
Zoom Workplace provides reliable video and audio communication, which helps me and my clients stay connected and productive when not in the office.


    Mental Health Care

Easy Access, But Needs Improvement

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
Ease of access. Most people with basic skills can easy join and navigate the program
What do you dislike about the product?
Down time, glitches, people being unable to join as a common issue
What problems is the product solving and how is that benefiting you?
Connection with clients


    Medical Practice

Effortless Meetings, Versatile Features

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace easy to use, which is a big plus for me. I love the record option because it is helpful for reviewing and refreshing. Screen sharing is another feature I really like, as it enhances discussion by allowing for visual representations. The initial setup of Zoom Workplace was very easy, which I appreciate a lot.
What do you dislike about the product?
Zoom should include a transcript for meetings
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for staff meetings and patient consultations, connecting face-to-face with out-of-state partners. The record option aids review and refresh, while screen sharing enhances discussions with visual representations. It's easy to use.


    Alfredo A.

The Ultimate All-in-One Communication Hub

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
All-in-one communication hub and Smoother Meetings
What do you dislike about the product?
Still feels like multiple tools stuck together
What problems is the product solving and how is that benefiting you?
Fragmented Communication Tools, Asynchronous Collaboration Isn’t Centralized


    Minhaj A.

Unmatched Collaboration with Zoom Workplace

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
I like Zoom Workplace for its smooth and reliable collaboration tools, especially video meetings, screen sharing, and the whiteboard. These features make teamwork fast, clear, and easy, even when everyone is working remotely. I also really like Zoom Workplace's stability, easy meeting scheduling, and the recording feature, which makes meetings more convenient. We switched from Google Meet and Microsoft Teams because Zoom Workplace offers better collaboration tools and more stable calls, along with features like the whiteboard and breakout rooms. The setup was very easy, taking only two minutes to install and get started, and everything is simple and intuitive. I would give it a solid 9 out of 10 because it's reliable, easy to use, and offers great collaboration features, so I would definitely recommend it to others.
What do you dislike about the product?
Zoom Workplace works great overall, but it could improve its performance on weaker internet connections. Sometimes video or audio drops when the network isn't stable. Also, the 40-minute limit on the free plan can interrupt longer meetings. A bit more flexibility for free users and better low bandwidth optimization would make it even better.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves communication and collaboration challenges, making it easy to stay connected. It eliminates constant in-person meetings, saving time, and facilitates organized teamwork with video meetings, screen sharing, and real-time collaboration tools.


    Ali A.

Intuitive UI and Quick Setup

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
I love Zoom Workplace's excellent and easy UI. It's simple, user-friendly, and makes it super easy to teach new people about it. Plus, I appreciate its enhanced functionality and the initial setup was really fast and quick.
What do you dislike about the product?
Nothing really
What problems is the product solving and how is that benefiting you?
Zoom Workplace provides an excellent and easy UI, making it user-friendly and simple to teach new people. Its enhanced functionality also stands out.


    tabatha f.

User-Friendly Platform with Room for Picture Quality Improvement

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
The platform is easy to use and offers convenient access. Navigating through it is straightforward, and it supports multiple users.
What do you dislike about the product?
The picture quality isn’t always the best.
What problems is the product solving and how is that benefiting you?
I am going to court.


    Siddarth R.

User-Friendly Design, But Frequent Updates Needed

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
It seems very easy in the eye and seems very easy to use
What do you dislike about the product?
It has a weekly update requirement which is a problem
What problems is the product solving and how is that benefiting you?
It helps in connecting with my partners and having group meetings