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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Joanne P.

Effortless Collaboration for All Users

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like that it's easy for both users. Many times clients will have some trouble, but with zoom workplace that's never an issue.
What do you dislike about the product?
How I use zoom workplace is fine for me. There currently are no downsides using it.
What problems is the product solving and how is that benefiting you?
There are many of our clients that do not need to come into the office, and zoom workplace allows them to connect with us without leaving where they are. Also, when talking to someone not in the office and needing them to see my screen- it's so easy using zoom workplace.


    Public Safety

Reliable and easy for communication

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Easy connecting with the team anywhere..
What do you dislike about the product?
Sometimes the call quality drops with many participations.
What problems is the product solving and how is that benefiting you?
problem of remote communication


    Transportation/Trucking/Railroad

Effortless Setup and Integration, Exceptionally User-Friendly

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
ease of use and ease of implementation and ease of integration
What do you dislike about the product?
AI functionality could use a better interface
What problems is the product solving and how is that benefiting you?
combines all our workplace needs in one location so we don't have top go back and forth constantly- saves money as well


    Manufacturing

Easy and Versatile Tool That Delivers

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy and versatile it is to use
What do you dislike about the product?
Not enough background options to use form
What problems is the product solving and how is that benefiting you?
This is a great tool that is accessible to everyone and enables you to accomplish several tasks simultaneously.


    Andrea C.

AI Companion Features Supercharge Productivity

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I really value the AI Companion features. The automatic generation of meeting summaries, identification of action items, and drafting of chat responses provide a significant boost to my productivity. With these tools, I can stay fully engaged in the conversation without worrying about taking detailed notes.
What do you dislike about the product?
For me, the main issue lies in the complicated pricing structure and the emphasis on adopting an all-in-one platform. Although the bundled offering is robust, expenses can rise rapidly when you need to include essential features such as additional cloud storage or advanced add-ons. If your needs are limited to just a few core components, the platform can feel expensive and somewhat over-engineered.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the issue of app fatigue and disjointed communication by bringing together meetings, chat, phone, and documents in one place. Thanks to this centralization, I no longer have to juggle multiple programs just to manage a project. The unified platform, along with the support of AI Companion, genuinely saves me both time and mental effort.


    Devesh S.

AI-Powered Collaboration with Room for Improvement

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like using Zoom Workplace as an all-in-one, AI-powered collaboration platform that helps my team communicate, stay engaged, and work more productively. The automatic meeting summaries, chat thread recaps, and real-time assistance during calls make Zoom Workplace feel more like a true productivity partner rather than just another meeting tool.
What do you dislike about the product?
There are a few points where Zoom Workplace needs to improve: complexity for new users, AI limitations, integration gaps, performance issues in large organizations, and hybrid work coordination is still tricky.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to solve fragmented communication, meeting fatigue, inefficient workflows, and hybrid work issues with its all-in-one AI-powered platform.


    Rene M.

Reliable, All-in-One Collaboration Platform for Modern Teams

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace addresses the challenge of maintaining team connectivity and productivity in both remote and hybrid work settings. By bringing together communication, meetings, and collaboration tools within a single platform, it minimizes the hassle of switching between various applications. As a result, our team has experienced better alignment, faster decision-making, and more efficient collaboration, regardless of location or time zone.
What do you dislike about the product?
I honestly can't find any faults with Zoom.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the challenge of maintaining team connectivity and productivity in both remote and hybrid work settings. By bringing together communication, meetings, and collaboration tools within a single platform, it minimizes the hassle of switching between various applications. As a result, our team has experienced better alignment, faster decision-making, and more efficient collaboration, regardless of location or time zone.


    Britteny S.

Zoom workplace keeps our Remote First Team together.

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Zoom's new AI note taking features are a game changer! I also appreciate some of the new features for large group interaction. It's a clean interface that makes it easy to use and be interactive.
What do you dislike about the product?
There is not much I can say negatively about Zoom workplace. Perhaps there could be some automation with breakout rooms?
What problems is the product solving and how is that benefiting you?
I use Zoom to get my remote team together in an interactive and impactful way. I also use it as an administrative tool; helping me record trainings.


    Daniel R.

Zoom Workplace is a great tool for every day use

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I’d like the tools they have for each meeting. It helps me to annotate Better What I have to do.
What do you dislike about the product?
In my opinion, the monthly fees are just too high for my budget.
What problems is the product solving and how is that benefiting you?
So workspace allows me to have all the tools in one place where I can annotate my future meetings, have read notes of my meetings and schedule new meetings


    Cynthia B.

Streamlined Connectivity and Effortless Setup

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I love that Zoom Workplace is a platform that everybody seems to have, making it easier for people to connect without needing to download new software. It's a comfortable platform for all my connections. I find it very valuable that everyone has the same platform, so we're always on time and making the most out of our meetings. We get consistent, streamlined connectivity in the workplace app, which just makes everything move smoother. The initial setup was completely flawless and user-friendly, allowing us to start scheduling and hosting calls right away.
What do you dislike about the product?
Some companies that host on Zoom Workplace don't have the plan to go more than forty-five minutes, which is a little frustrating, but we upgraded ours to accommodate that.
What problems is the product solving and how is that benefiting you?
Zoom Workplace offers a consistent platform for regular calls, making connections easier without new software downloads. It ensures everyone is on time, optimizing meeting productivity with streamlined connectivity.