Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
Good Features, But Navigation Needs Improvement
What do you like best about the product?
The platform supports large meeting rooms and enables virtual meetings, making it convenient for hosting big groups online.
What do you dislike about the product?
The interface is not very user-friendly, and I find it difficult to navigate.
What problems is the product solving and how is that benefiting you?
This tool helps reduce the need for in-person meetings.
Reliable, Seamless Meetings Every Time
What do you like best about the product?
I use Zoom Workplace for high-impact meetings, and I appreciate its reliability. Meetings start on time with audio and video that just work, eliminating the frustration of fixing technical issues. The platform's seamless meetings and clear communications help reduce back-and-forth, aligning everyone faster. I like how it removes friction from communication, allowing me to focus on decisions and outcomes. Setting up Zoom Workplace was straightforward, with minimal configuration and no real learning curve for the team. It's highly reliable and effective for meetings, easy to use, and makes professional communication smooth and stress-free every time.
What do you dislike about the product?
Zoom Workplace tries to be an all-in-one tool, but features like chat, tasks, and collaboration still feel underpowered compared to dedicated tools. It also makes it too easy to over-schedule meetings, which can hurt productivity if teams don't use it thoughtfully.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for high-impact meetings, solving communication gaps with reliable, clear discussions. It ensures decisions are made fast without miscommunication, as meetings are stable and on time, focusing on outcomes rather than tool issues.
User-Friendly Collaboration and High-Quality Video Conferencing
What do you like best about the product?
Zoom Workplace is a user friendly solution for team collaboration, particularly in remote and hybrid work culture. Its is mainly useful for high quality video conferencing, which enables teams to communicate clearly and effectively regardless of location.
What do you dislike about the product?
As of now i didnt find any dislikes about zoom.
What problems is the product solving and how is that benefiting you?
This has saved time by avoiding the traditional in person meetings and by providing a stable, high quality video conferencing platform that enables teams to connect easily from anywhere.
Zoom Review
What do you like best about the product?
Ease of use, clarity of Communication and display
What do you dislike about the product?
Nothing, I’ve never had any issues other thank basic setup
What problems is the product solving and how is that benefiting you?
Had very successful interviews
Effortless Colleague Connections Enhance Collaboration
What do you like best about the product?
I can easily connect with my colleagues.
What do you dislike about the product?
The camera quality can vary significantly, at times producing stunning, vibrant images, while at other moments resulting in blurry or muted visuals.
What problems is the product solving and how is that benefiting you?
I connect quickly with my colleagues
Reliable for Remote Communication and Collaboration
What do you like best about the product?
I like how Zoom Workplace brings all communication and collaboration tools into one simple platform. The video quality is reliable, even with larger meetings, making discussions smooth and productive. Features like screen sharing and whiteboards are especially helpful because they allow teams to explain ideas clearly and brainstorm together in real time. I appreciate how easy it is to schedule meetings, join with a single link, and record sessions for future reference. Overall, Zoom Workplace makes remote work and teamwork feel organized and efficient. The initial setup was also very easy and quick, allowing us to get started within minutes without any confusion.
What do you dislike about the product?
Performance can sometimes be affected when the internet connection is weak or unstable. Video quality may drop, audio can lag, or calls may freeze briefly, which can interrupt meetings. This is more noticeable during large group calls or when multiple participants are sharing their screen at the same time. Another area for improvement is system resource usage. Zoom can feel a bit heavy on older laptops or low-end devices, especially during long meetings. Improving optimization for low space devices would help many users. I also think the free plan could be improved by extending the 40-minute limit for group meetings or offering more flexibility. Adding smarter bandwidth optimization and clearer in-software troubleshooting tips would further enhance the overall experience.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for video meetings, team collaboration, and remote communication. It solves communication and collaboration issues with easy virtual meetings, screen sharing, and real-time collaboration from anywhere.
Empowering Connections and Learning Anywhere
What do you like best about the product?
Zoom platform provides opportunity to connect group of people to discuss matters that regional difficulties. it is also helpful to learn different courses though physically cannot attempts. further it can connect people in difficult situations like in disaster or adverse weather where people cannot physically meet.
What do you dislike about the product?
the major drawback of working with Zoom platform is that it is need to have a stable internet connection to reach and difficult in some weather condition.
What problems is the product solving and how is that benefiting you?
the day to day operational issues and marketing can be done with the assistance of Zoom plat form and future decisions can also be taken
Effortless Collaboration, but Connectivity Demanding
What do you like best about the product?
I like Zoom Workplace because it's easy to navigate and very straightforward. I appreciate that it provides a clear resolution, which I think is better than other video conference apps or websites. It's valuable for my work as it allows me to communicate with my colleagues and clients in real time, which is essential for getting work done. The initial setup was very easy, just requiring a simple log-in or creating an account.
What do you dislike about the product?
I think it eats up a lot of the internet connection or it is sensitive when it comes to the connection since it is easy to get a lower resolution with an internet connection that is not that slow.
What problems is the product solving and how is that benefiting you?
Zoom Workplace resolves our work-from-home struggles by providing a reliable communication platform, essential for real-time discussions with colleagues or clients despite being in different locations.
A Must-Have for Creative Agencies
What do you like best about the product?
I've been using Zoom Workplace for about a year now, and it's become our secret weapon for everything from client pitches to pumping out ads. The video conferencing is rock-solid and the gallery view with 49 participants is a lifesaver for feedback sessions. The AI companion is fantastic for advertising pros as it auto-generates call summaries and key action items like budget approvals, saving us hours on recaps. Zoom Workplace integrates seamlessly with Canva, allowing for collaborative whiteboarding and screen sharing, which clients really enjoy. The event features are also great, helping us host webinars and capturing polls and Q&A automatically, which converted into 30 solid leads for our services. Team collaboration is a win with Zoom Team Chat replacing Slack, while file sharing is effortless, and AI suggests times for meetings, coordinating with remote freelancers efficiently. The security features, like end-to-end encryption, give me peace of mind. Overall, it has boosted our ad output by 25%, making pitches faster and smoother. Highly recommend giving it a trial.
What do you dislike about the product?
The pricing stings a bit; the Business plan at $15/user/month adds up when you're scaling. Free tier is too limited for serious ad work—no cloud recording or big meetings. Early on, I hit bandwidth hiccups during peak hours with 1080p video—dialed it back to 720p, problem solved, but it's annoying if you're demoing high-res ad mockups. Customer support is hit-or-miss; chat is quick, but phone wait times can drag. And while AI summaries are gold, they occasionally miss sarcasm in creative feedback—like when our designer joked about a 'killer' logo that wasn't literal.
What problems is the product solving and how is that benefiting you?
Zoom Workplace centralizes our communication, replacing Slack and Google Meet. Its AI Companion auto-generates action item summaries, saving us time. Collaborative tools like whiteboarding simplify ad content creation. It also helps in hosting webinars that directly generate leads, boosting our ad output by 25%.
Secure and Seamless Online Meetings with Zoom Workplace
What do you like best about the product?
It made online meetings outside the organisation more secured.
What do you dislike about the product?
Little more difficult to set up than Google meet
What problems is the product solving and how is that benefiting you?
It solved the issue of security while we set up online meetings with clinets.
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