Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Unmatched Network Flexibility for Seamless Meetings
What do you like best about the product?
The network flexibility. I’ve never faced breakdown even during poor internet connection. It reduces the resolution and still provides a seamless meeting experience
What do you dislike about the product?
Not much. I would like to have professional backgrounds for video calls
What problems is the product solving and how is that benefiting you?
Connecting with different clients from different organisations.
Easy and reliable tool for everyday work meetings
What do you like best about the product?
Zoom Workplace is very easy to use and reliable for daily meetings. Joining meetings is fast, audio and video quality are usually stable, and screen sharing works smoothly. I like having chat, calendar, and meetings in one place, which helps keep work organized. It doesn’t require much setup and has worked well for me.
What do you dislike about the product?
Some features feel overwhelming or unnecessary for simple users, and the interface can feel crowded at times. Performance can slow down on older devices, especially during long meetings. Also, some useful features are locked behind paid plans, which can be limiting for small teams or individuals.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve communication and collaboration issues by bringing meetings, chat, and scheduling into one platform. It makes remote/hybrid work easier by allowing quick meetings, easy screen sharing, and clear communication with colleagues. This saves time, and improves overall productivity.
Empowers Truly Impactful Meetings
What do you like best about the product?
It enables you to really have a fruitful and impactful meeting
What do you dislike about the product?
It is so great that i do not get to dislike it at all
What problems is the product solving and how is that benefiting you?
The fact that you do not get to leave out any part of the meeting conversation
Outstanding Experience from Start to Finish
What do you like best about the product?
Ease to use , Customer friendly , More features
What do you dislike about the product?
Customer service was great at start but now when we have an issue it is a lot harder to get any assistance or answers right away.
What problems is the product solving and how is that benefiting you?
This is benefiting users by streamlining workflows, boosting productivity, improving engagement, and reducing app-switching, making hybrid work smoother and more connected.
Seamless Integration and Rock-Solid Reliability for Company Meeting
What do you like best about the product?
I appreciate how well it integrates with a complete tech stack and how dependable it is, particularly during company-wide meetings.
What do you dislike about the product?
Sometimes it can be laggy, although this might just be due to internet bandwidth issues. Overall sometimes there’s a slow to start meetings but overall pretty reliable
What problems is the product solving and how is that benefiting you?
It solves getting the whole company together for all hands calls
Flexible and Collaborative with Excellent Transcription
What do you like best about the product?
Zoom is very flexible for day-to-day work: it handles quick ad-hoc calls and larger scheduled meetings smoothly. Joining is simple across desktop and mobile, and switching devices mid-call is usually painless. It’s also reliable for remote/hybrid setups, with solid options for waiting rooms, breakout rooms, and meeting controls that make it easy to adapt to different meeting formats (client calls, team standups, trainings, etc.).
What do you dislike about the product?
One drawback is that Zoom’s free plan is quite limited. Meeting duration is capped (especially for group calls), which can interrupt longer discussions and force everyone to rejoin. This can break momentum, feel unprofessional on client meetings, and add extra admin overhead (resending links, restarting recordings, re-explaining context).
Because of that, for teams running frequent or longer meetings, the free version quickly becomes restrictive and you end up needing a subscription to use it smoothly and consistently.
Because of that, for teams running frequent or longer meetings, the free version quickly becomes restrictive and you end up needing a subscription to use it smoothly and consistently.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of effective communication and collaboration for distributed and hybrid teams. It brings meetings, chat, screen sharing, and collaboration tools into one reliable platform, reducing the need to switch between multiple tools.
Stable App Packed with Helpful Features
What do you like best about the product?
Stable app overall, with lots of helpful features like chat, AI Companion, and animated emojis
Screensharing is easy and less confusing compared to other similar apps
Great recording quality, and easy to record, no need to wait for video processing
Screensharing is easy and less confusing compared to other similar apps
Great recording quality, and easy to record, no need to wait for video processing
What do you dislike about the product?
Pricing is high, and notifications for rescheduled calls sometimes still appear at the original time, e.g., ‘Call in 5 mins’ even though it was rescheduled.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is my favorite platform for work meetings. It solves the challenges of remote communication and team collaboration by providing reliable video calls, chat, and features like AI Companion.
Exceptional Virtual Classroom Experience with Zoom Workplace
What do you like best about the product?
Zoom Workplace has proven to be an excellent platform for my Bible College students. It enables us to hold classes in a way that closely resembles in-person sessions, and it fosters meaningful interactions among all the students.
What do you dislike about the product?
I honestly can't think of any drawbacks to the platform. It has worked well for me in every aspect.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it possible for me to bring together classmates from all over the country at the same time, enabling us to have meaningful discussions. The platform also lets me create breakout rooms for small group conversations, and then seamlessly bring everyone back to the main group afterward.
Effortless Meetings, Stellar Usability
What do you like best about the product?
I like using Zoom Workplace because I'm able to get people that are remote all in one place, which is really valuable for meetings. I appreciate the tools it offers, and I find Zoom Workplace to be very understanding of what I need. The setup was very easy for me, which is a big plus.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to get remote team members in one place for meetings.
Effortless Meeting Setup and User-Friendly Experience
What do you like best about the product?
Easy to use, and set up meetings, company integration is seamless
What do you dislike about the product?
sometimes it can drop off calls or be hard to connect
What problems is the product solving and how is that benefiting you?
Video meetings while working remote, and setting up easy workflows for meetings
showing 311 - 320