Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
AI Chat and Call Recording Make Zoom a Standout Choice
What do you like best about the product?
Zoom provide AI chat and recording of full call to future purpose
What do you dislike about the product?
about zoom still feels less polished for async collaboration and message organization.
What problems is the product solving and how is that benefiting you?
Poor meeting quality and reliability
Great for Communication, But Pricing Concerns
What do you like best about the product?
I like the background feature in Zoom Workplace where you can be anywhere and put a background behind you, making it look more professional and hiding your real environment. This is really helpful, especially when there's a lot going on in the background. It just adds a layer of professionalism. The initial setup was pretty easy too, as long as you have the ID you need for the meeting.
What do you dislike about the product?
I think the fact that they're charging you now for Zoom is kinda crazy. I thought that it was a really good product, you know, but I understand business is business. So I like to say that I don't really care for that part.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easy to communicate clearly across teams, which was especially important when it was free. It's a valuable tool for ensuring professional communication without revealing my real environment.
Great for Virtual Conferences and Classrooms
What do you like best about the product?
I like that this can be sent out on the calendar invite and that you can use it for breakout rooms.
What do you dislike about the product?
I think other online conferencing apps offer more options and backgrounds. Zoom is a little behind on that aspect but still works!
What problems is the product solving and how is that benefiting you?
This allows us to be able to do business meetings when everyone is not in the same location. I also use this as a test administration platform for online testing where the test taker has to be monitored remotely.
Effortless Login and User-Friendly Interface
What do you like best about the product?
Easy to use, goo interface, easy for people to log into!
What do you dislike about the product?
Could have a slightly better inface on the phone
What problems is the product solving and how is that benefiting you?
Virtual meetings! It makes meeting with coworkers easy and efficient
Effortless Collaboration with Reliable Quality
What do you like best about the product?
I use both Google meet and Zoom, but personally, for me Zoo feels familiar and straightforward, I don’t have to spend time figuring things out. The video and audio quality are usually very reliable, and features like screen sharing, chat, and scheduling meetings are well integrated. It makes collaboration smooth, whether you’re in quick check-ins or longer meetings with a team
What do you dislike about the product?
One thing I don’t like is that sometimes people forget to add the Zoom link when scheduling a meeting if they don’t select it as a Zoom meeting. This often leads to confusion and delays. If someone is setting up a meeting in Zoom, the meeting link should really be included by default so everyone can join easily without extra follow-ups.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving several key issues, mainly around remote collaboration. The main problem it addresses is the challenge of connecting teams in different locations. Whether it's for quick team check-ins, client calls, or long brainstorming sessions, Zoom makes it possible to meet face-to-face (virtually) with ease. It also tackles scheduling issues with calendar integrations, and its screen sharing and collaboration tools make it simple to work on documents together in real-time.
Zoom :Business critical sofware
What do you like best about the product?
1. Audio quality
2. Option to operate with low data coverage
3.AI Summary makes meeting notes easy to review and followups
4.Boards feature is very helpful in collobrative brainstrong
2. Option to operate with low data coverage
3.AI Summary makes meeting notes easy to review and followups
4.Boards feature is very helpful in collobrative brainstrong
What do you dislike about the product?
1. The annotation pointer sometimes is non cordinated and takes time to reflect
2. New users struggle to find the share screen option
3. The browser app sometime lags when used in chrome
2. New users struggle to find the share screen option
3. The browser app sometime lags when used in chrome
What problems is the product solving and how is that benefiting you?
Helping to connect with customers across borders and take product demos via screen share sessions
Helps to connect with remote colleagues and edit docs using zoom docs with clear followup and action items that needs to be reviewed on the next call
Helps to track my schedule through calender
AI summary helps me to remember and record notes on key aspects
Helps to connect with remote colleagues and edit docs using zoom docs with clear followup and action items that needs to be reviewed on the next call
Helps to track my schedule through calender
AI summary helps me to remember and record notes on key aspects
Great for Group Meetings with Flexible Options
What do you like best about the product?
It's wonderful to have the opportunity to meet everyone at the same time. Additionally, the presence of optional settings adds to the overall experience.
What do you dislike about the product?
I find it frustrating when there are audio issues, but fortunately, that doesn't happen very often.
What problems is the product solving and how is that benefiting you?
We come together to address and work towards resolving the issue of homelessness in America.
Excellent Experience with Powerful AI Integration
What do you like best about the product?
Its a platform that most everyone can use and you don't need a specific account or login
What do you dislike about the product?
Doesn't always connect with AI note takers
What problems is the product solving and how is that benefiting you?
The cleint experiance
Outstanding Quality and Effortless Team Connections
What do you like best about the product?
I love the ease of connecting. The sound and picture quality is outstanding. It's easy to connect to all team members with a quick link. We use Zoom Workplace every month for our All Hands meetings and we can have over 150 people join with ease. Staff can use the chat feature and sent motions for clapping and thumbs up.
What do you dislike about the product?
There is nothing I can say for disliking this software. I love it.
What problems is the product solving and how is that benefiting you?
We currently are not experiencing any problems with Zoom Workplace. We are very happy with the software.
Reliable and easy-to-use platform for everyday business communication
What do you like best about the product?
Zoom Workplace is very reliable, easy to use, and has good audio and video quality that works even when on an unstable internet connection. I love the fact that meetings, chat, screen sharing and recordings are all integrated into one simple platform. Even the Waiting room feature, it also great feature
What do you dislike about the product?
While Zoom Workplace generally performs well, certain advanced features are only available in the more expensive plans, which can be restrictive for smaller teams. Additionally, the desktop app sometimes needs updates that may disrupt workflow, although these interruptions are typically minor.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of reliable remote communication by providing a stable platform for meetings, collaboration, and screen sharing. It helps reduce delays, miscommunication, and dependency on multiple tools, allowing me to conduct client calls and internal discussions more efficiently and stay productive.
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